HIS CHAPTER 1QUIZ Flashcards

1
Q

Why learn about information systems in organizations?

A

Information system can cut costs and increase profits
Students in most field need to know information systems

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2
Q

Set of interrelated components called, manipulate store , and disseminate data and information

A

Information system

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3
Q

Example of information systems

A

Atm machine
Airline reservation system
Course reservation system

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4
Q

Raw facts

A

Data

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5
Q

Examples of data

A

Alphanumeric
Image
Audio
Video

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6
Q

Collection of facts organized in such a way that they have additional value beyond the value of the facts themselves

A

Information

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7
Q

Characteristics of. Valuable information

A

Accessible
Accurate
Complete
Economical
Flexible
Relevant
Reliable
Secure
Simple
Timely
Verifiable

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8
Q

Information should be accessible by authorized users so they can obtain it in the right format and at the right time to meet their needs

A

Accessible

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9
Q

information is error free. In some cases, inaccurate information is generated because inaccurate data is fed into the transformation process. This i commonly called garbage in , garbage out

A

Accurately

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10
Q

information should also be relatively economical to produce. Decision makers must always balance the value of information with the cost of producing it

A

economical

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11
Q

information can be used for a variety of purposes. For example information on how much inventory is on hand for a particular part can be used by a sales representative in closing a sale

A

flexible

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12
Q

information is important to the decision maker. information showing that lumber prices might not be relevant to a computer chip manufacturer

A

relevant

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13
Q

information can be depended on. in many cases, the reliability of the information depends on reliability of data- collection method.

A

reliable

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14
Q

information should be secure from access by unauthorized users

A

secure

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15
Q

information should be simple, not overly complex

A

simple

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16
Q

information is delivered when it is needed

A

timely

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17
Q

this means that you can check it to make sure it is correct

A

verifiable

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18
Q

directly linked to how it helps decision makers achieve their organizations goals

A

the value of information

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19
Q

example of value of information

A

time required to make a decision
increased profits to the company

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20
Q

the activity of gathering and capturing raw data

A

input

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21
Q

converting or transforming data into useful outputs

A

processing

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22
Q

production of useful information, usually in the form of documents and reports

A

output

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23
Q

output that is used to make changes to input or processing activities

A

feedback

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24
Q

developing patterns and trends on graph paper for stocks analysis

A

manual

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25
Q

using program trading to track the market and trade large blocks of stocks when discrepancies occur

A

computerized

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26
Q

single set of hardware, software, databases, telecommunities, people and procedures

A

computer based information system (CBIS)

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27
Q

types of information sytsems used in business organizations

A

electronic and mobile commerce systems
transaction processing systems

management information systems
decision support systems

specialized business information systems

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28
Q

business related exchange

A

transaction

29
Q

organized collection of people, procedure, software, database and devices used to record completed

A

transaction processing systems (TPS)

30
Q

organized collection of people, procedures, software, databases and devices

A

management information system

31
Q

organized collection of people, procedures, software, database and devices

A

decision support system

32
Q

an organized collection of people, procedures, software, databases and devices to create store share

A

knowledge management systems

32
Q

an organized collection of people, procedures, software, databases and devices to create store share

A

knowledge management systems

33
Q

field in which the computer system takes on the characteristics of human intelligence

A

artificial intelligence (AI)

34
Q

simulation of a real imagined environmental that can be experienced visually in three dimensions

A

virtual reality

35
Q

creating or modifying existing business systems

A

systems development

36
Q

gain understanding of the problem to be solved or opportunity to be addressed

A

systems investigation

37
Q

defines problem and opportunities of the existing system

A

system analysis

38
Q

how the new systems will work to meet the business needs defined during systems analysis

A

system design

39
Q

creating or acquiring the various system components define in the design step, assembling them and putting the new system into operation

A

systems implementation

40
Q

check and modify the systems so that it continues to meet changing business needs

A

systems maintenance and review

40
Q

check and modify the systems so that it continues to meet changing business needs

A

systems maintenance and review

41
Q

collection of people and other resources established to accomplish a set of goals

A

organizations

42
Q

collection of people and other resources established to accomplish a set of goals

A

organizations

43
Q

series ( chain) of activities that includes inbound logistics, an warehouse and storage facilities

A

Value of chain

44
Q

management of finished product storage, outbound logistics marketing and sales and customer service

A

downstream management

45
Q

major understanding and assumptions

A

organizational culture

46
Q

how organizations plan for implement and handle change

A

organizational change

47
Q

specifies factors that can lead to higher acceptance and usage of technology

A

technology acceptance model

48
Q

measure of widespread use of technology

A

technology diffusion

49
Q

extent to which technology permeates a department

A

technology infusion

50
Q

significant long term benefit to a company over its competition

A

competitive advantages

51
Q

deliver the lowest possible products and services

A

cost leadership

52
Q

deliver different products and services

A

differentiation

53
Q

deliver to a small niche market

A

niche strategy

54
Q

change the industry to become more favorable to organization

A

altering the industry structure

55
Q

considers both strategic advantages and costs

A

performance based information systems

56
Q

output achieved by input required

A

productivity

57
Q

increase in profit

A

earnings growth

58
Q

percentage of sales in relation to total market

A

market shre

59
Q

based on feedback from internal and external users

A

customer awareness and satisfaction

60
Q

measurement of total cost of owning computer equipment

A

total cost of ownership

61
Q

managers must considers the risks of desingning

A

risk

62
Q

focuses on the efficiency of IS fnctions

A

operations

63
Q

focuses on development projects and ongoing maintenance and review

A

systems development

64
Q

provides user assistance, data administration user training and web administration

A

support

65
Q

employs IS departments equipment and personnel to help the organization attain its goals

A

chief information officer

66
Q

set up and manage the network hardware, software and security processes

A

LAN administrators

67
Q

global challenges in information systems

A

cultural challenges
language challenges
time and distance challenge
infrastructure challenge
currency challenges