HME Flashcards
(38 cards)
WHO ARE THE ROOMSKEEPING STAFFS?
WHO ARE THE ROOMSKEEPING STAFFS?
NATURE AND SCOPE OF ROOMS MAINTENANCE
- Maintenance of order and cleanliness in all guestrooms
- Safekeeping of lost and found items.
- Installation and control over mini bar items.
- Coordination with other departments on matters involving guestroom maintenance, particularly;
- Provision for other services to house guests like;
- Attending to other guests’ needs and concerns.
- Pick-up and delivery of guest laundry.
is designed for an economical rate, usually short of some standard facilities like air conditioner, television and other amenities. Several economy rooms use a common toilet and bath, instead of them having their own in their respective room
Economy Room
is sold at moderate rate, equipped with standard facilities and amenities like aircon, private toilet and bath, toiletries, television, bed nite table, coffee table and other basic amenities.
Standard Room
is more luxurious and spacious, with amenities of superior quality, sold at a much higher price than the standard room. All standard amenities are installed but they are of the more expensive and superior brand. The interior is also more elegant. Additional luxury amenities are also set-up, i.e. bath robe, slipper, VCD Player, mini bar, recliner, coffee set and many others
De Luxe Room
has a studio bed or a couch which can be converted into a bed. It may also be called an executive room. It is likewise equipped with luxury amenities. Some are equipped with some basic kitchen facility like microwave, set of china wares and flat wares.
Studio Room
consist of two or more rooms with entrance doors from the outside door between them. Guests can enter the adjoining bedroom without going out of their room.
Connecting Rooms
has a parlor or a living room connected to one or more full sized bedrooms. It is equipped with luxury amenities and is solid at a higher price than standard rooms. It is usually equipped with a bath tub.
Suite Rooms
is a room with a bed and sitting area (usually a small lounge), there may be a small, separate bed, connected to the living room or parlor. It is also called mini suite.
Junior Suite
is usually located on the top floor of the property.
Penthouse Suite
- is designed for a top executive, with facilities and amenities of superior quality.
Executive Suite
is used for entertaining visitors, serving as function room or a parlor.
Hospitality Suite
- The size of a 5-star hotel room can vary, but there are some general guidelines.
- In many places, a 5-star hotel room should be at least 200 square feet (18.5 square meters), not including the bathroom. In certain parts of Spain, a 5-star hotel room for two people must be at least 183 square feet (17 square meters). However, in the United States, 5-star hotel rooms are typically larger, often exceeding 400 square feet (37 square meters).
5 STAR HOTEL ROOM SIZE
At this rating, guests still expect a high level of service. While this doesn’t necessarily translate to excess space, you can reasonably expect 4-star hotel rooms to be larger than most 3-star rooms and below. In the US, the average 4-star hotel room is between 300 square feet and 400 square feet (28-38 square meters). In some areas, the minimum bedroom size (excluding the bathroom) for a 4 star accreditation is 140 square feet (13 square meters).
4 STAR HOTEL ROOM SIZE
- The average 3-star hotel room size in the US is around 300 square feet (28 square meters). Other regulators say that rooms should be a minimum of 200 square feet (18.5 square meters) including the bathroom.
3 STAR HOTEL ROOM SIZE
- The size of an average hotel room in the 2-star bracket is between 215 and 322 square feet (roughly 20-30 square meters). Some regulators state that a minimum requirement of 120 square feet (11 square meters) excluding the bathroom is required for 2 star status.
2 STAR HOTEL ROOM SIZE
- As the most basic option, 1-star hotel rooms are often on the smaller size. The average 1-star room can be anything between 150-300 square feet (14 – 28 square meters).
1 STAR HOTEL ROOM SIZE
- The size of luxury suites in hotels can vary significantly — anywhere between 430 and 4000 square feet (roughly 40 – 372 square meters). In order to qualify as a hotel suite (and not just a deluxe room), it must have at least two separate rooms.
AVERAGE HOTEL SUITE SIZE
There are many different types of hotel suites including:
Executive suites
Penthouse suites
Hospitality suites
Presidential suites
Junior suites
the room is occupied and has been cleaned and made up.
OC / OCCUPIED CLEAN
The room is occupied but not yet cleaned
OD / OCCUPIED DIRTY
The room is vacant, already made up and has been checked by the supervisor, ready for sale
VR / VACANT CLEAN
The guest has checked out the room is ready for cleaning.
CO / CHECKED OUT
ROOM WAS CHECKED IN WITHIN THE LAST ONE TO TWO HOURS.
NCI / NEWLY CHECKED IN
