HMIS DATA QUALITY (CHAPTER 8; PREFINALS) Flashcards

1
Q

CRM

A

CUSTOMER RELATIONSHIP MANAGEMENT

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2
Q

the overall utility of a dataset as a function of its ability to be processed easily and analyzed for a database, data warehouse, or data analytics system

A

DATA QUALITY

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3
Q

aspects of data quality

A

1) ACCURACY
2) COMPLETENESS
3) UPDATE STATUS
4) RELEVANCE
5) CONSISTENCY
6) RELIABILITY
7) APPROPRIATE PRESENTATION
8) ACCESSIBILITY

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4
Q

can be done to raise the quality of available data

A

DATA CLEANSING

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5
Q

a tool that allows the use of small random samples to distinguish between different groups of data elements (LOTS) with high and low data quality

A

LOT QUALITY ASSESSMENT SAMPLING (LQAS)

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6
Q

LQAS technique has been adopted in the context of what data quality assurance

A

DISTRICT HEALTH INFORMATION SYSTEM (DHIS)

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7
Q

a simplified version of the Data Quality Audit (DQA); allows programs and projects to verify and assess the quality of reported data; aims to strengthen their data management and reporting systems

A

ROUTINE DATA QUALITY ASSESSMENT (RDQA) TOOL

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8
Q

objectives of RDQA

A

1) VERIFY RAPIDLY
2) IMPLEMENT
3) MONITOR

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9
Q

a project management tool that shows how a project will evolve at a high level; helps ensure that a development team is working to deliver and complete tasks on time

A

IMPLEMENTATION PLAN

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10
Q

analyzes information and identifies incomplete or incorrect data

A

DATA QUALITY TOOL

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11
Q

data quality tools

A

1) PARSING AND STANDARDIZATION
2) GENERALIZED “CLEANSING”
3) MATCHING
4) MONITORING
5) ENRICHMENT

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12
Q

ETL stands for:

A

EXTRACT, TRANSFORM, LOAD

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13
Q

integrate profiling, parsing, standardization, cleansing, and matching processes

A

DATA QUALITY MANAGEMENT (DQM)

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14
Q

a class of problem-solving methods aimed at identifying the root causes of the problems or events instead of simply addressing the obvious symptoms; use systematic ways

A

ROOT CAUSE ANALYSIS

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15
Q

practically done by identifying the problem at hand and progressively unveiling the underlying causes by asking “why” five times

A

ASK “WHY” 5 TIMES

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16
Q

technique used to identify the modes in a system failure

A

FAILURE MODE AND EFFECTS ANALYSIS (FMEA)

17
Q

based on the Pareto principle, which states that 20% of the work creates 80% of the results; helpful when there are multiple causes to a problem

A

PARETO ANALYSIS

18
Q

In Pareto Analysis, how many percent of the causes involved in the problem should the table reflect

19
Q

diagram shaped like an inverted tree; commonly used in risk analysis and safety analysis; starts by identifying the undesirable result and placing it at the top of the diagram

A

FAULT TREE ANALYSIS

20
Q

in Fault Tree Analysis, root causes of an undesirable event are determined using this logic

A

BOOLEAN LOGIC

21
Q

used to get to the root causes of all problems in a system all at once

A

CURRENT REALITY TREE (CRT)

22
Q

what is the first step in CRT

A

identify the problem

23
Q

are used in charting problems

A

‘IF-THEN’ STATEMENTS

24
Q

other term for Fishbone diagram

A

ISHIKAWA/CAUSE-AND-EFFECT DIAGRAMS

25
Fishbone diagram categorizes the causes into:
1) PEOPLE 2) MEASUREMENTS 3) METHODS 4) MATERIALS 5) ENVIRONMENT 6) MACHINES
26
the diagram lists down all the possible causes categorized, with their sub-causes indicated
FISHBONE/ISHIKAWA/CAUSE-AND-EFFECT DIAGRAMS
27
4 M's for
MANUFACTURING
28
4 S's for
SERVICE
29
8 P's for
SERVICE
30
also known as 'rational process'
KEEPER-TREGOE TECHNIQUE
31
breaks down a problem to its root cause/s by not only identifying the causes but by appraising the situation as well
KEEPER-TREGOE TECHNIQUE
32
RPR
RAPID PROBLEM RESOLUTION
33
where designated workers gather data analyze their findings
DISCOVER
34
come up with diagnostic plan and carefully analyze the diagnostic data to identify the root cause
INVESTIGATE
35
the problem is fixed and continuously being monitored to double check if the correct root cause was determined
FIX
36
information culture is determined by the following variables:
1) MISSION 2) HISTORY 3) LEADERSHIP 4) EMPLOYEE TRAITS 5) INDUSTRY 6) NATIONAL CULTURE