How To Win Friends and Influence People

Question 1

Carnegie lists 8 things people want most. Which of these did he claim to be the most important? (19)

Answer 1

feeling important

Question 2

What could cause insanity? (pg 22)

Answer 2

diseases like syphilis

Question 3

How does Carnegie props we influence other people? (33)

Answer 3

Talk about what they want and show them how to get it

Question 4

Carnegie lists 6 ways to make people like you. Which one of these is not them ? (112)

Answer 4

Do anything they ask of you

Question 5

In the article, “Bits & Pieces”, what were one of the ways suggested to keep disagreement from becoming an argument?

Answer 5

Controlling your temper

Question 6

What is important in interesting people?

Answer 6

To talk about the things he or she treasure

Question 7

Why is it so important for you to emphasize things you agree on when first meeting a person?

Answer 7

It is important to start off in the affirmative direction when listening

Question 8

What does a smile say to another?

Answer 8

It’s a messenger of your good will. It brightens the lives of all who see it

Question 9

What can you do to make friends easier and in a shorter amount of time?

Answer 9

You become more interested in the other person

Question 10

What is the secret of getting people to do anything?

Answer 10

You have to make them want to do it

Question 11

What does the author say you should do if you are wrong? (p134)

Answer 11

Admit it quickly and empathetically

Question 12

What does the author say is the only way to get the best of an argument? (p115)

Answer 12

Avoid it

Question 13

What word, does the author say, has “the sweetest and most important sound in any language” to any given person? (p105)

Answer 13

That person’s name

Question 14

What does the author say is a simple way to make a good impression? (p64)

Answer 14

Have a heartwarming smile on your face

Question 15

According to the author, what is the one way to get someone to do something?

Answer 15

Make them want to do it

Question 16

Jim Farley went on to help which famous person achieve their goal p.72

Answer 16

Franklin D. Roosevelt

Question 17

What was Jim Farley’s amazing gift that made him so special p.72

Answer 17

He called people by their names

Question 18

What did “Bill” do one morning that surprised his wife p.66

Answer 18

He smiled as he said “good morning my dear”

Question 19

What does a smile say according to the author p.63?

Answer 19

You make me happy, I like you, I am glad to see you

Question 20

What is a simple way to make a good first impression p.63

Answer 20

Smile

Question 21

In the book, How To Win Friends and Influence People, what kind of response is the most difficult handicap to overcome?(pg. 144)

Answer 21

A “no” response

Question 22

How do you get the best of an argument according to Carnegie?

Answer 22

avoid it (pg. 110)

Question 23

According to Carnegie, how should we make the other person feel in order to make them like you instantly? (pg. 95)

Answer 23

important

Question 24

What is the highest compliment we can pay anyone during a conversation according to Carnegie?
(pg. 81)

Answer 24

listening intently

Question 25

What does Carnegie say we should avoid doing to people and instead understand them? (pg. 16)

Answer 25

condemning

Question 26

What is the one all important law of human conduct (pg. 106)

Answer 26

always make the other person feel important

Question 27

In order to meet friends, people must be greeted with (pg. 63)

Answer 27

animation and enthusiasm

Question 28

What is the chief distinguishing difference between mankind and animal (p. 21)

Answer 28

the desire for a feeling of importance

Question 29

What is the one way to get somebody to do something (pg. 19)

Answer 29

by making the other person want to do it

Question 30

What does it takes to be understanding and forgiving? (pg. 14)

Answer 30

character & self-control

Question 31

Dale Carnegie says one of the six ways to make people like you is to: (page 66)

Answer 31

Smile

Question 32

Dale Carnegie gives three fundamental techniques in handling people. They are all but one of the following: (page 50.)

Answer 32

Give critical and enthusiastic advice.

Question 33

To get the most out of his book, Dale Carnegie states: (page xxi)

Answer 33

You must have a driving desire to increase your ability to deal with people.

Question 34

Dale Carnegie’s book was first written as: (page xi)

Answer 34

As a textbook for his courses in Effective Speaking and Human Relations.

Question 35

What is the one thing Carnegie says the reader should get from the book? pg. 186

Answer 35

Taking another’s perspective

Question 36

How should one’s audience begin a discussion? pg. 163

Answer 36

By saying ‘yes’

Question 37

What popular saying of Abraham Lincoln’s is emphasized in the friendliness? pg. 161

Answer 37

A drop of honey catches more flies than a gallon of gall

Question 38

1. What famous Viennese psychologist/author does Carnegie reference in Part Two, Chapter 1.? (Pg. 57)

Answer 38

Alfred Adler

Question 39

``` Part Two Chapter 3, Principle #3 states: “Remember that a person’s _____ is to that person the sweetest and most important sound in any language.  (Second clue) “We also much know everyone in the class to get a perfect score on our exams.” Pg. 88 ```

Answer 39

Name

Question 40

Part Three, Chapter 1, suggests when looking for areas of agreement, “….. dwell first on the points and areas on which you __________.” Pg.127

Answer 40

Agree

Question 41

Win People to your way of thinking by “letting the other person feel that the idea is ____________. Answer Pg.213

Answer 41

His or Hers

Question 42

 Dale Carnegie was born in 1888 in _______________. | Answer Pg. Back flap

Answer 42

Missouri

Question 43

__________ is dangerous, because it wounds a person’s  precious pride, hurts his sense of importance, and arouses resentment. (page 6)

Answer 43

Criticism

Question 44

When dealing with people, we are not dealing with creatures of logic, but creatures of _________. (page 14)

Answer 44

Emotion

Question 45

What is the only way to get anybody to do anything? | (page 19)

Answer 45

Make them want to do it

Question 46

The “Socratic method,” is based on getting what kind of response? (page 168)

Answer 46

“yes, yes”

Question 47

What is the only way to get the best of an argument? | (page 128)

Answer 47

Avoid it

Question 48

 Dale Carnegie’s first principle is - Don’t criticize _______ or complain. (Page. 16)

Answer 48

Condemn

Question 49

According to Carnegie, if we want to make friends, we should greet people with animation and ________ (Page 58)

Answer 49

Enthusiasm

Question 50

If you aspire to be a good conversationalist be a good_______. (page 88)

Answer 50

Listener

Question 51

One way to avoid making enemies is to: (page  118)

Answer 51

Admit you may be wrong

Question 52

A good way to win people to your way of thing is to: (page 154)

Answer 52

Let the other person do a great deal of the talking

Question 53

According to the American philosopher John Dewey, the deepest urge in human nature is “the desire to be _____________”. (p. 17)

Answer 53

important

Question 54

An important way to make friends is by showing a genuine interest in ___________________. (p.58)

Answer 54

others

Question 55

Carnegie advises that if you want to be a good conversationalist, you should learn to do this: (p. 88)

Answer 55

be an attentive listener

Question 56

One way to keep a disagreement from becoming an argument is to look for areas of ____________________. (p.114)

Answer 56

agreement

Question 57

When someone makes a mistake, the wisest strategy is to ________________________. (p. 131)

Answer 57

admit it

Question 58

Carnegie references philosopher John Dewey and says that the deepest urge in human nature is what? (pg. 47)

Answer 58

The desire to be important

Question 59

The author states in principle number 3 that ____________ is/are the sweetest and most important sound in any language (pg. 113)

Answer 59

  A person’s name

Question 60

3.       Which of the following is NOT a suggestion on how to keep a disagreement from becoming an argument? (pgs. 148-150)

Answer 60

Control your temper Be honest Look for areas of agreement

Question 61

When we tell people outright that they are wrong, we strip them of ________ and make ourselves and unwelcome part of any discussion (pg. 159)

Answer 61

 Self-dignity

Question 62

Abilities wither under criticism, the blossom under ___________ (pg. 257)  

Answer 62

     Encouragement

Question 63

In principle one of handling people, which is NOT included in the suggestion? (page 16)

Answer 63

Don’t cultivate

Question 64

What is one of the most neglected virtues of our daily existence? (page 27)

Answer 64

Appreciation

Question 65

What is the royal road to a person’s heart? (page 89)

Answer 65

Talking about things they treasure most

Question 66

What is the only way to get the best of an argument? (page 110)

Answer 66

  Avoid it

Question 67

Replacing the word: _____ with _____ can often spell the difference between failure and success. (page 200)

Answer 67

But / and

Question 68

We are not creatures of logic, but creatures of ______________. (pg 13)

Answer 68

Emotion

Question 69

We can only make someone do something by _____________. | pg 19

Answer 69

Making them want to do it

Question 70

What is the deepest urge in human nature? | pg 19

Answer 70

The desire to be important

Question 71

People who _______ tend to manage, teach, sell more effectively, and raise happier children. (pg 70)

Answer 71

Smile

Question 72

To be a good conversationalist, you need to be a/an ____________. (pg 97)

Answer 72

Attentive listener

Question 73

How do you win an argument? pg. 122

Answer 73

Avoid it

Question 74

What Biblical commandment does Carnegie quote? pg. 107

Answer 74

Do unto others as you want done to you

Question 75

Dale Carnegie originally wrote this book to be used: (p.xii)

Answer 75

          a) As a textbook in his Effective Speaking and Human Relations courses           b) As a way for lonely people to win friends and influence people           c) As a self-help book           d) As a guide for anyone who desires to speak more effectively and have better relationships with people

Question 76

On page 17, Carnegie says that there is only one way to get anybody to do anything. What is that way?         

Answer 76

  a) By making the other person want to do it           b) By making it mandatory for the other person to do it           c) By keeping it simple           d) By giving them a bonus for doing it

Question 77

Dale Carnegie's first principal in getting people to like you is: (p.62)           

Answer 77

a) To become genuinely interested in other people           b) Smile           c) To remember that a person's name is the most important sound to that person           d) Be a good listener

Question 78

On page 202, Dale Carnegie answers the question on how to criticize and not be hated for it by saying:         

Answer 78

  a) Call attention to people's mistakes indirectly           b) Discuss how the mistake makes you feel           c) Discuss the mistake with someone else           d) None of the above

Question 79

Dale Carnegie said that no one like to take orders. What is his principle on how to get someone to do something? (P.210)          

Answer 79

 a) Ask questions instead of giving direct orders           b) Treat the other person with respect           c) Don't delegate           d) Both a and c

Question 80

    being genuinely interested in other people is the most important quality for whom?

Answer 80

a.     salesperson b.     garbage man c.      mail man d.     none p61

Question 81

  what animal did the author refer to as tippy?

Answer 81

a.     a dog b.     a cat c.      rabbit d.     turtle p56

Question 82

   honest appreciation got re sult when what failed?

Answer 82

  a.criticism and ridicule   b.criticism   c.ridicule   d.none p31

Question 83

 what works seldomly with discerning people?

Answer 83

a.     flattery b.     lies c.      truth d.     none p29