HR Flashcards

(15 cards)

1
Q

What is a CV

A

A brief account of your work history.

Includes: personal details, education and qualifications

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2
Q

What are three types of interviews

A

One to one

Successive panel

Panel interview

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3
Q

What is an assessment center

A

An intensive assessment held over a couple of days

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4
Q

What are methods of selection

A

CV
Application form
Interviews
Assessment centres
Testing

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5
Q

Why train staff

A

Improve performance
Improve productivity
Staff more flexible
Motivation
Job satisfaction
Upgrade skills

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6
Q

Types of training

A

Induction training
Sitting next to Nellie
Coaching
Job rotation
Self paced/ distanced
Virtual/ e-learning

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7
Q

What are costs of training

A

Expensive
Lost time
Staff resistance
Staff leaving

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8
Q

Benefits of training

A

Flexibility
Allows change
Motivation

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9
Q

What is an appraisal

A

When your line manager carries out an evaluation of your performance

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10
Q

Types of appraisals

A

Peer to peer
360 degree
Informal

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11
Q

Value of an appraisal system

A

Identify training needs

Improve performance

Provide feedback

Identify promotional potential

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12
Q

Health and safety at work act

A

Take care of own health
Cooperate with employers
Not interfere with interest of health and safety
Provide safety equipment
Provide safety policy
Provide safe working environment

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13
Q

Equality act

A

Equal treatment accessing employment
Protection of pregnant people
Investigate discrimination

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14
Q

Employment right act

A

Within 2 months contract of employment
Should receive a payslip as proof
Rights around termination

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15
Q

National minimum wage

A

Every worker must receive a basic hourly rate
Designed to prevent poverty
Different to living wage

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