HR Flashcards
1
Q
Human capital - definition
A
Knowledge, skills, abililities and other attributes (KSAOs) of individuals that have economic value to an organization.
2
Q
Human Capital - Why it is important?
A
- Intangible - cannot be managed the way organisation manage jobs, products and technologies
- Employees “own” their capital (! Not organisation)
- Organisations need to utilize employee knowledge and invest in their development.
3
Q
Human Resource Management - definition
A
Process of managing human talent to achieve an organisation’s objective.
4
Q
Human Resources Management - Why it matters
A
- Managers play a key role in appraising, promoting, motivating, selecting and training employees
- Good personnel build business
- Helps understand one’s rights and responsibilities as an employee
5
Q
Human Resource Competency
A
- Business Mastery
- HR Mastery
- Personal credibility
6
Q
Roles in Human Resource Management (Entonnoir)
A
Division of responsibilities between HR and line managers.
- HR function provides instruments as well as “empowerment” and training to be line managers.
- Line managers use these instruments to deploy, motivate and evaluate their employee
7
Q
Roles in Human Resource Management (Ligne)
A
- Singual responsibility of HR function (ex: personnel records, personnel compensation, compensation statements)
- HR function consults with business and sets guidelines (ex: development of leadership policies, personnel planning, labor relations)
- HR functions can only act together with the business (ex: introduction of the quality circles, career planning, equal opportunity programs)
- Business can only act together with the HR function (ex: recruiting, training, personnel deployment, downsizing)
- HR functions provides advise and support on request (ex: methodical support, organization development, coaching, individual advice)
- Business acts independently (ex: design of the working structure, work content, employee conversations)
8
Q
A
