HR Flashcards

(22 cards)

1
Q

What is the definition of HRM according to the Chartered Institute of Personnel and Development (CIPD)?

A

The design, implementation and maintenance of strategies to manage people for optimum business performance.

HRM focuses on managing people in a way that aligns with business strategies.

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2
Q

What is the primary focus of HRM?

A

How people are managed by a business to meet strategic objectives.

HRM aims to align human resource management with the overall goals of the organization.

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3
Q

What must HRM functional objectives be consistent with?

A

Corporate objectives.

This consistency ensures that HRM contributes to the overall success of the business.

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4
Q

What is the key characteristic of HRM?

A

A strategic approach.

HRM integrates various tools to meet the strategic needs of the business.

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5
Q

What does HRM aim to achieve?

A

The best use of human resources in relation to the business’s overall objectives.

HRM seeks to optimize employee performance and contributions.

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6
Q

Define HR Objectives.

A

The targets pursued by the HRM function that fit in with the overall corporate objectives of the company.

HR objectives guide HR activities and strategies.

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7
Q

What is one value of setting HR Objectives?

A

Means of judging the performance of the business.

HR objectives provide benchmarks for assessing organizational effectiveness.

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8
Q

How does setting HR objectives help a business?

A

Helps the business achieve corporate objectives.

Aligning HR objectives with corporate goals ensures focused efforts.

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9
Q

What is a source of motivation related to HR objectives?

A

Employees may be rewarded for achieving objectives.

Recognition and rewards can enhance employee performance and morale.

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10
Q

What are the seven main types of HR objectives?

A
  1. Labour productivity
  2. Quality of products
  3. Employee satisfaction
  4. Training and development
  5. Recruitment and retention
  6. Diversity and inclusion
  7. Compliance with regulations.

Each type of objective addresses different aspects of HR management.

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11
Q

Fill in the blank: The quantity of products employees should produce over a period of time is known as _______.

A

Labour productivity.

Higher labour productivity typically leads to lower unit costs.

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12
Q

True or False: HRM only focuses on recruitment and not on employee development.

A

False.

HRM encompasses a wide range of activities including recruitment, training, and employee development.

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13
Q

What does a business need to ensure regarding its workforce?

A

Sufficient number and location of employees to meet customer needs and provide high-quality services.

The business should have the right size of workforce in the right location to assist in service provision.

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14
Q

How does employee engagement contribute to work?

A

It involves being positively present, willingly contributing intellectual effort, and experiencing positive emotions and meaningful connections.

Defined by CIPD.

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15
Q

What are the three types of employee engagement?

A
  • Intellectual engagement
  • Social engagement
  • Affective engagement

These types reflect different aspects of how employees connect with their work.

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16
Q

What is the purpose of training in the workplace?

A

To improve work-related skills and knowledge, enhancing employee performance.

Training can be on-the-job or off-the-job.

17
Q

What is talent development aimed at?

A

Fulfilling the potential of employees and shaping the business’s future performance.

It focuses on mentoring and coaching key individuals.

18
Q

What is the goal of managing and developing talents in a business?

A

To treat people as individuals and retain key talent.

This involves recognizing the unique contributions of each employee.

19
Q

How does diversity benefit a business?

A

It enhances reputation and attracts a broader range of talent and customers.

Diverse workplaces can offer a variety of perspectives and solutions.

20
Q

Fill in the blank: Employee engagement is defined as ‘being positively present during the performance of work by _______.’

A

[willingly contributing intellectual effort]

This definition emphasizes active participation and emotional connection.

21
Q

True or False: Employee engagement only refers to the intellectual aspect of work.

A

False

Employee engagement encompasses intellectual, social, and affective aspects.

22
Q

What role does a diverse workforce play in a business?

A

It can enhance the business’s reputation and encourage a diverse customer base.

Diversity can lead to better decision-making and innovation.