HR Competencies Flashcards
(46 cards)
What is competency?
KSAs needed to succeed
KSA=knowledge, skills, and abilities
Knowledge, skills, and abilities needed to succeed
Who are HR’s constituencies?
Stakeholders =all affected by and affecting an organization(they define value differently)
What are the roles of entry-level,mid-level, and CHRO HR professionals?
- Entry-level =understand strategic relationship
- Mid-level=align HR initiatives with strategy
- CHRO=champion with peers
What is the difference between the competences of leadership and navigation?
- Leadership=initiating change with a vision
* Navigation=using organizational savvy to make allies and unite
What are the purposes of managers and leaders?
- Manager=efficiency
* Leader=change agent/vision/influencer
What is the concept of a leader’s inner team?
Leader must have a multifaceted personality:inspirational dreamer,analytical thinker,practical warrior,and emotional lover
What should every leader (no matter the culture)be and what should they not be?
- Be self-aware
* Should not be a loner
What do X and Y leaders believe motivates employees?
- X=believes in rigid control
* Y=believes in autonomy
According to Blake-Mouton,what two factors determine your leadership style and which leader is best?
*Concern for people and production and a team leader has concern for both
What is the Hersey-Blanchard situational leadership theory?
*Your leadership style must change to match the psychological and job maturity of your employees
What is Fiedler’s Contingency Theory?
*Leaders must change the favorableness of factors of the leadership style rather than their style
What is action-centered leadership?
*Get action through the team by empowering them. Allow dispersed or emergent leadership
What should global companies remember about leadership?
*Leadership models often have a western flavor. Cultural training is key because of local differences. Develop leaders from local areas and avoid headquarter-based leadership practices
What are the duties of all HR professionals and advanced HR professionals regarding ethics?
- All=act with and encourage others to act with integrity
* Advanced=withstand pressure
When considering ethics,what should be considered?
Is it fair to everyone involved? And ethical universalism (fundamental principles) vs. cultural relativism
What is business acumen?
- Understanding how external and internal influences will affect strategy (will lead to going outside of comfort zone to seek out root causes)
What are value and value chain?
How does being clear on these help make decisions?
*Value=success
Value chain=process used to create value
Clarity make it clear what core activities are for strategic planning and outsourcing decisions
What are the four phases of a business life cycle?
- Introduction
- Growth
- Maturity
- Decline
According to Porter’s Five Forces, what are the 5 industry-specific characteristics that influence success?
- Bargaining power of buyers
- Bargaining power of suppliers
- Rivalry among competitors
- Threat of substitution
- Threat of entry
What are strategy, strategic planning, and strategic management?
- Strategy=long-term plan
- Strategic planning = fact based process repeated at organization, business unit, and functional levels
- Strategic management = consistent focus
What is the main mistake organization make with strategic planning?
*Not involving all stakeholders
What three aspects of an initiative must be measured as part of strategic management?
- Effectiveness(work)
- Efficiency(ROI)
- Impact(affects strategic goal)
What is relationship management?
*Managing interactions to build trust
What are the four phases of emotional intelligence (EI)
- Perceived emotion
- Use emotion to think
- Understand emotion
- Regulate emotion
