HR Competencies

Question 1

Low-context Cultures

Answer 1

Societies in which relationships have less history; individuals know each other less well and don’t share a common database of experience, so communication must be very explicit.

Question 2

Liabilities

Answer 2

Organization’s debts and other financial obligations.

Question 3

Jurisdiction

Answer 3

Right of a legal body to exert authority over a given geographical territory, subject matter, or persons or insitutions.

Question 4

Negotiation

Answer 4

Process by which two or more parties work together to reach agreement on a matter.

Question 5

More

Answer 5

Value that occurs most frequently in a set of data.

Question 6

Stakeholder Concept

Answer 6

Concept that proposes that any organization operates within a complex environment in which it affects and is affected by a variety of forces or stakeholders who all share in the value of the organization and its activities.

Question 7

Mean

Answer 7

Average score or value.

Question 8

Online Analytical Processing (OLAP)

Answer 8

Processing applications that store data in a multidimensional “cube”, which enables users to analyze data quickly in a variety of different ways.

Question 9

Ratio Analysis

Answer 9

Comparing the sizes of two variables to produce an index or percentage; commonly used to analyze financial statements.

Question 10

Transparency

Answer 10

Extent to which an organization’s agreements, dealings, information, practices, and transactions are open to disclosure and review by relevant persons.

Question 11

Value Chain

Answer 11

The process by which an organization creates the product or service it offers to the customer.

Question 12

Weighted Mean

Answer 12

Average of data that adds factors to reflect the important of different values.

Question 13

Scenario/what-if Analysis

Answer 13

Statistical method used to test the possible effects of altering the details of a strategy to see if the likely outcome can be improved.

Question 14

Motivation

Answer 14

Factors that initiate, direct, and sustain human behavior over time.

Question 15

Median

Answer 15

Middle value in a range of values.

Question 16

Rule of Law

Answer 16

Concept that stipulates that no individual is beyond the reach of the law and that authority is exercised only in accordance with written and publicly disclosed laws.

Question 17

Trend Analysis

Answer 17

Statistical method that examines data from different points in time to determine if a variance is an isolated event or if it is part of a longer trend.

Question 18

Social Intelligence

Answer 18

Ability to create connections or rapport with others.

Question 19

Unweighted Mean

Answer 19

Raw average of data that gives equal weight to all values, with regard for other factors.

Question 20

Focus Group

Answer 20

Small group of invited persons (typically six to twelve) who actively participate in a structured discussion, led by a facilitator, for the purpose of eliciting their input.

Question 21

Mind Mapping

Answer 21

Data-sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas.

Question 22

Validity

Answer 22

Extent to which a measurement instrument measures what it is intended to measure.

Question 23

Nominal Group Technique (NGT)

Answer 23

Technique in which participants each suggest ideas through a series of rounds and then discuss the items, eliminate redundancies and irrelevancies, and agree on the importance of the remaining items.

Question 24

Value

Answer 24

The benefit created when an organization meets its strategic goals; measure of usefulness, worth, or importance.

Question 25

Reliability

Answer 25

Extent to which a measurement instrument provides consistent results.

Question 26

Networking

Answer 26

Process of developing mutually beneficial contacts through the exchange of information.

Question 27

Gross Profit Margin

Answer 27

Ratio of gross profit to net sales.

Question 28

Global Mindset

Answer 28

Ability to take an international perspective, inclusive of other cultures’ views.

Question 29

Income Statement

Answer 29

Statement that reports revenues, expenses, and profits for a specified period of time, for example, quarterly or annually.

Question 30

High-context Cultures

Answer 30

Societies or groups characterized by complex, usually long-standing networks of relationships; members share a rich history of common experience, so the way they interact and interpret events is often not apparent to outsiders.

Question 31

Net Profit Margin

Answer 31

Ratio of net income (gross sales minus expenses and taxes) to net sales.

Question 32

Regression Analysis

Answer 32

Statistical method used to predict a variable from one or more predictor variables.

Question 33

Variance Analysis

Answer 33

Statistical method for identifying the degree of difference between planned and actual performance or outcomes.

Question 34

Root-cause Analysis

Answer 34

Type of analysis that starts with a result and then works backward to identify fundamental cause.

Question 35

Cultural Intelligence

Answer 35

Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts.

Question 36

Culture

Answer 36

Basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group, which give rise to the group’s sense of identity.

Question 37

Delphi Technique

Answer 37

Technique that progressively collects information from a group of anonymous respondents.

Question 38

Civil Law

Answer 38

Legal system based of written codes (laws, rules, or regulations)

Question 39

Code of Conduct

Answer 39

Principles that guide decision making and behavior in an organization.

Question 40

Cash Flow Statement

Answer 40

Statement of an organization’s ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.

Question 41

Common Law

Answer 41

Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time.

Question 42

Bribery

Answer 42

Exchange of anything of value to gain greater influence or preference.

Question 43

Balance Sheet

Answer 43

Statement of an organization’s financial position at a specific point in time, showing assets, liabilities, and shareholder equity.

Question 44

Business Case

Answer 44

Presentation to management that establishes that a specific problem exists and argues for a proposed solution.

Question 45

Business Intelligence

Answer 45

Ability to use information to gain a deeper understanding of an organization and make sound business decisions.

Question 46

Accounts Payable

Answer 46

Money an organization owes its vendors and suppliers.

Question 47

Affinity Diagramming

Answer 47

Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.

Question 48

Accounts Receivable

Answer 48

Money an organization’s customers owe the organization.

Question 49

Assets

Answer 49

Financial, physical, and sometimes intangible properties an organization owns.

Question 50

Due Process

Answer 50

Concept that laws are enforced only through accepted, codified procedures.

Question 51

Emotional Intelligence (EI)

Answer 51

Ability to be sensitive to and understand one’s own and others’ emotions and impulses.

Question 52

Equity

Answer 52

Amount of owners’ or shareholders’ portion of a business.

Question 53

Confidentiality

Answer 53

Treatment of personal information that has been disclosed to another person or organization.

Question 54

Extraterritoriality

Answer 54

Extension of the power of a country’s laws over its citizens outside that country’s sovereign national boundaries.