HR Processes Flashcards
Processes of HR management (DAMS)
- acquisition
- development
- maintenance
- seperation
Staff of a business are one of the most valuable assets BECAUSE …
they provide the service, skills, talents and the expertise the business’ workforce.
Role of employment relations (HR) is to …
deal specifically with the relationship between employer and employee of a business.
HR managers are increasingly aware that …
employee satisfaction with their employment often reflects on productivity and efficiency within their business
- Acquisition
Process of attracting and recruiting the right staff for roles in a business.
effects of successful acquisition
- stable workforce levels
- low staff turnover
- high availability of new
candidates is an employee
leaves
4 Key Elements of Acquisition
- Determine Staff Needs
- Recruitment
- Selection
- Placement
Determining Staff Needs
Business needs to analyse their internal ( from existing staffs) and external environment ( from outside the business).
- Internal environment: business needs to
identify if it needs new employees, how
many, and which skills they should
possess. This is done by identifying goals,
culture and budget of the business. - External environment: Economic, Legal,
Technological and Social factors
Recruitment
Businesses locate and attract candidates to fill job vacancies.
- Internal: Promoting an existing employee
- External: Posting a job ad
Selection
gathering information about each candidate to choose the most appropriate one (motivated, skilled and qualified). This involves
- Resumes
- Interviews
- assessments
Placement
Placing employees in the position that suits their skills and business needs
- Development
the process of developing and improving skills, capabilities and knowledge. developing employees to work more efficiently and effectively .
Key elements of Development
- Induction.
- Training
- Mentoring and Coaching
Induction
A program that introduces new employees to the business and prepare them for their new role.
- teaches them procedures and necessary
skills
- Explaining the goals and the culture of the
workplace.
- Building employee confidence and
positive relationships
Training
Enhancing employee skills, knowledge and attitudes to improve performance and efficiency.
Keeps employees engaged, maintaining their commitment and attention, reduces staff turnover, reducing costs in the long-term.
Remain competitive by overcoming weaknesses and building on strengths. Business have the flexibility to adapt to changes.
Mentoring and Coaching
Motivating and developing staff, often those with leadership potential, by allowing them to learn from others in the company.
Mentoring: Experienced staff hand down skills and knowledge to newer employees.
Coaching: Improving skills and performance and help individuals perform specific tasks.
.
- Maintenance
the process of managing the needs of staff. maintaining positive relationships with employees and keeping them satisfied to be increasingly productive.
- protecting health and safety
- rewarding performance
- legal compliance
Key factors of Maintenance
- Communication
- Participation
- Rewards
4.Legal Compliance
Communication
Company Culture: Business’ need to create a strong culture building trust and encourages communication. also using methods such as weekly staff meetings, surveys, or social functions keep employees updated.
Participation
encourages employees to have a say in decision making. eg. feedback surveys or developing teams to encourage sharing ideas and knowledge.
employees:
- feel more valued
- improved problem-solving abilities
- develop trust in workplace
- job satisfaction
business:
learn from valuable inputs from employees, leading to improved:
- workplace communications
- product quality
- efficiency
- competitiveness
Rewards
recognises an employees exceptional performance.
Legal Compliance
EMployment laws that employers have to follow, protecting employees and ensure they are treated fairly.
Key element of maintenance:
- communication is important to ensure staff is aware
of the important policies - how to deal with bullying. - Work place culture focused on fairness and
professionalism and respect. - proactive HR management mplement anti-
discriminations, safety and conflict resolution
strategies continuously
