HR Strategy - Formulation Flashcards

(42 cards)

1
Q

Strategy Formulation

A

Gather and analyze internal and external information to determine the organization’s current position and capabilities, opportunities, and constraints.

  • Concept of systems thinking (related parts, input-process-output) and components of an organizational system (e.g. interdependence, the necessity of feedback, differentiation of units)
  • Mission, vision, and values and relation to strategic management
  • Strategic planning analysis frameworks (PESTLE analysis, SWOT analysis, Industry analysis, Scenario planning, Growth-share matrix)
  • Systems theory and input-process-output model
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2
Q

Systems Theory

A

Because the system of an organization is dynamic, changes in one part can affect the other parts. (Internally or externally)

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3
Q

Systems Thinking

A

Organizations are composed of interacting and sometimes interdependent parts that together create a dynamic internal environment.

Internal environments are created by the varying ways that all of these interdependent units (areas of the business) interplay.

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4
Q

Systems Theory

What are the parts of an organization as a system?

A
  • External environment
    • (e.g. Government, society, culture, economics)
  • Internal environment
    • Leadership
    • Operations
    • Finance and administration
    • Facilities and information systems
    • Sales and customer relations
    • Human Resources
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5
Q

IPO

Input-Process-Output

A

Those who plan and implement strategies use this.

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6
Q

Environmental Analysis Tools

A
  • PESTLE
  • SWOT
  • Growth-Share Matrix
  • Scenario Analysis
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7
Q

Environmental Scanning

A

Process of systematically surveying and gathering data, from both internal and external sources*, that can be *analyzed to identify opportunities and threats and to strengthen strategic plans and goals.

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8
Q

Acronym: PESTLE Analysis

A

A strategic business tool used by organizations to discover, evaluate, organize, and track macro-economic factors which can impact on their business now and in the future.

​Goes well with SWOT because it identifies opportunities and threats

These are all macro-economic factors that cannot be controlled by a business

  • Political
  • Economic
  • Social
  • Technological
  • Legal
  • Environmental
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9
Q

PESTLE

(Examples of Political)

A

Influences of government policies, laws, and regulations

  • Regulatory environment and actions
  • Taxation policies
  • Treaties and tariff structures
  • Immigration policies
  • Governance legislation
  • Government stability
  • Levels of corruption
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10
Q

PESTLE

Examples of Economic Influences

A
  • Business forecasts
  • Labor availability and cost
  • Price for services and materials
    • Inflation/deflation rates
  • Household income
  • Consumer confidence
  • Availability and cost of capital
  • Income disparities
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11
Q

PESTLE Analysis

Examples of Social Influences

A
  • Demographic shifts in age, ethnic background
  • Education and skills profiles
  • Housing patterns
  • Patterns of discrimination
  • Family structure
  • Values
  • Lifestyles and purchasing habits
  • Media use
  • Effect of globalization on local culture
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12
Q

PESTLE Analysis

Examples of Technology Influences

A
  • New centers of technological training and expertise
  • Innovative technology and applications of technology
  • Unequal access to technology
  • New or changing technical standards
  • Technological vulnerability
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13
Q

PESTLE Analysis

Examples of Legal Influences

A
  • Trends in patent law and intellectual property protection
  • Increased civil litigation in workplaces
  • Increased shareholder legal actions
  • Unequal access to legal representation
  • Trends in evidence requirements and penalties
  • Increased cost for defense
  • Trends in findings for corporate negligence
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14
Q

PESTLE Analysis

Examples of Environmental Influences

A

Essentially corporate social responsibility

  • Decreasing carbon consumption limits
  • Increased use of alternative-fuel vehicles
  • Need for innovative technology and practices to decrease use of resources or environmental impact
  • Unequal effect of environmental damage or policies
  • Vulnerability of reliable and potable water supplies
  • Increased interest in environmental impact
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15
Q

Demographics

A

Shifts in age, ethnic background

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16
Q

SWOT analysis

What are external?

A

Opportunities and Threats

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17
Q

SWOT Analysis

What are internal?

A

Strengths and Weaknesses

18
Q

Growth Share Matrix

Question Mark

A

High growth, low market share

May be a winner or a loser with an unclear future. As this business line is showing growth in a new market, it would be a question mark. There is an uncertain future in the new market.

19
Q

SWOT Analysis

What can be leveraged?

A

Strengths and Opportunities can be leveraged

20
Q

SWOT Analysis

Which are the problems?

A

Weaknesses and threats are problems

21
Q

Growth-Share Matrix

AKA - BCG Matrix

A

Used by larger organizations to find where the greatest value in their organization lies.

22
Q

Growth-Share Matrix

What does a growth trend indicate?

A

Greater value

23
Q

Growth-Share Matrix

What does a larger market share indicate?

A

A stronger competitive position

24
Q

Growth-Share Matrix

Dogs

A

Growth: Small

Market Share: Small

Consuming resources without offering strong value or future growth.

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Growth-Share Matrix Cash Cow
Growth: Static or low Market Share: Large Creates value reliably but shows little opportunity for growth
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Growth-Share Matrix Star
Growth: Large Market Share: Large Ex: Business line that is growing and has a dominate share of the market
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Growth-Share Matrix Question Marks
Growth: High Market Share: Small Could be winners or losers, their future is unclear
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Scenario Analysis
Process of analyzing possible future events by considering alternative possible outcomes **For example,** a large law firm might *_analyze the effect of changes in the pool of newly graduated lawyers_* on the *_firm’s operations._* What would be the effects if the firm received 25% to 50% fewer applications? How would this affect recruitment costs, salaries, or unfilled positions?
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Mission
How the organization defines its purpose
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Vision
Future we hope to see
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Values
Principles that guide behavior What we believe
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Value driver
A value driver is an *_activity or capability that adds worth_* to a product, service or brand. More specifically, a value driver refers to those activities or capabilities that *_add profitability, reduce risk, and promote growth in accordance with strategic goals_*.
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Key Performance Indicators (KPI)
Quantifiable measures used to evaluate the success of an organization, employee, etc. _Example: Financial KPI's_ Growth in revenue Net profit EBITDA
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Balanced Scorecard
*_Used to identify Key Performance Indicators_* and make sure *_objectives used to measure performance_* are *_strategically aligned_* to the various *_sources of value to the organization_* and are balanced. Helps companies set strategic *_goals_*, define *_action plans_* to deliver strategic goals, and develop *_KPI (and metrics)_* to monitor the delivery of their strategic goals. Finance Customers Internal business processes Learning and growth
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Leading Indicator
Predictive in that *_action in this area_* can *_change future performance_* and *_help achieve success_* Activity and results Short-term and long-term Strategic and tactical
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Lagging Indicator
Effects that have already occurred and cannot be changed Turnover rate Financial results
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Balanced Score Card Achieve balance in three key areas
* Between financial and nonfinancial indicators of success * Between internal and external components in the organization * Between lagging and leading indicators of performance
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Balanced Score Card The most effective strategy focuses on....
Leading indicators If the organization continues to improve its leading indicators, however, it will eventually turn its lagging indicators around.
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SMARTER Goals
* Specific * Measurable * Attainable * Relevant * Time-Bound * Evaluated * Revised
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Benchmark
A standard or point of reference against which things may be compared or assessed.
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Benchmarking
The practice of *_comparing business processes*_ and _*performance metrics_* (i.e. KPI) to *_industry bests_* and *_best practices from other companies_*.
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