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UOP HRM 326 / Assignmentcloud.com > HRM 326 Complete Class. > Flashcards

HRM 326 Complete Class. Flashcards

1
Q

HRM 326 Complete Class

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A

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HRM 326 Complete Class + Final Exam Guide

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A

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3
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HRM 326 Final Exam Guide

Business strategy influences how the company uses all of the following capitals EXCEPT:

http: //www.assignmentcloud.com/HRM-326/HRM-326-Final-Exam-Guide
a. Physical capital
b. Financial capital
c. Human capital
d. Internal capital
2. To use _________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy.
a. Virtual capital
b. Human capital
c. Financial capital
d. Physical capital
3. This provides employees with immediate access to information, advice, and guidance.
a. Diversification of the learning portfolio
b. Improved customer service
c. Creating a sharing knowledge
d. Electronic performance support systems (EPSS)
4. Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments.
a. True
b. False
5. Research suggests that the company satisfaction with the outsourcing of training and development depends on company-supplier trust and the specificity of the contract.

A

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4
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HRM 326 Week 1 DQ 1

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Assume you have to prepare older employees with little computer experience to attend a training course on how to use the World Wide Web. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training?

A

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5
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HRM 326 Week 1 DQ 2

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Discuss the types of evidence that you would look for in order to determine whether a needs analysis has been improperly conducted. What do you think are the most common concerns for organizations after a needs analysis is completed? Why?

A

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6
Q

HRM 326 Week 1 DQ 3

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What do you think is the most important organizational characteristic that influences training? Why?

A

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7
Q

HRM 326 Week 1 DQ 4

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How would the training differ in a company that is primarily research and development compared to one that has a dominant product presence? How would it be similar?

A

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8
Q

HRM 326 Week 1 DQ 5

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Organization, person, and task analyses are necessary to conduct a needs analysis. Which do you feel is most important? Which is the least important? Why?

A

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9
Q

HRM 326 Week 1 Individual Organizational Focus and Goals

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Select your current organization or an organization you are familiar with to complete the following assignment. .

Write an paper in APA format of no more than 1,050 words that answers the following questions:

· What is the organization’s current focus? What are the organization’s goals?

· What are the organization’s training needs? How do they relate to the goals?

· What effect does the organization’s focus and goals have on prioritizing the type and amount of training?

· How would you prioritize specific training needs based on the organization’s needs and goals?

· Why must you consider the organization’s goals when prioritizing training?

Format your paper consistent with APA guidelines.

A

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10
Q

HRM 326 Week 2 DQ 2

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What is meant by rigor in a cross-cultural training program? What variables factor in when deciding how rigorous to make the training?

A

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11
Q

HRM 326 Week 2 DQ 3

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What are the five dimensions of cultural differences? Which of these differences has the largest effect on employee behavior? Why?

A

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12
Q

HRM 326 Week 2 DQ 4

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What is behavioral and cognitive learning? Which do you feel is most important to training? Why?

A

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13
Q

HRM 326 Week 2 DQ 5

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What is behavioral and cognitive learning? Which do you feel is most important to training? Why?

A

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14
Q

HRM 326 Week 2 Individual Quiz

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1. In cultures with a short-term orientation, the orientation is toward the past and present.
a. True
b. False
2. Less rigorous training methods such as lectures and briefings focus on communicating factual material and help expatriates and their families develop communication skills required to interact in another country.
a. True
b. False

More rigorous training methods factor in factual material and help develop communication skills, whereas less rigorous only focus on factual material.

  1. The link between diversity and company performance is both direct and indirect.
    a. True
    b. False
  2. An organizational analysis involves determining the appropriateness of training, based on all of the following parameters, EXCEPT:
    a. The company’s business strategy
    b. The resources available for training
    c. Support by managers and peers for training activities.
    d. The competition’s market standing
  3. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment?
    a. Organizational analysis
A

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15
Q

HRM 326 Week 2 Learning Team Training Key Areas

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Write a paper no less than 1,250-word paper in which you explain the importance of training in these areas:

· Legally required training

· Diversity

· Employee professional growth, individually and within the organization

Other things you need to consider/incorporate:

· What the organization will gain in offering the training

· How programs meet professional or personal employee needs.

· You must clearly show how the programs answer the organization’s and employee motivational needs.

Format your paper consistent with APA guidelines.

A

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16
Q

HRM 326 Week 3 DQ 1

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What is the difference between internal and external learning conditions? Which do you feel is more important for success? Why?

A

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17
Q

HRM 326 Week 3 DQ 2

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Why is it important to know the demographics of a training class before you train? Explain how this information would help your preparation.

A

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18
Q

HRM 326 Week 3 DQ 3

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Why is it important to develop a detailed lesson plan? What information should you include in a lesson plan? Explain why that information is important

A

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19
Q

HRM 326 Week 3 DQ 4

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What motivation do companies have to evaluate training programs? How would evaluation help the company reach its long term goals? What are the potential consequences of not evaluating training programs? What factors would you consider when choosing an evaluation design? What impact would those choices make? Be sure to give specific examples.

A

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20
Q

HRM 326 Week 3 Individual Quiz

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1. _____ refers to the collection of information – including what, when, how, and from whom –

that will be used to determine the effectiveness of the training program.

A) Training effectiveness

B) Training outcomes

C) Evaluation design

D) Training evaluation

  1. _____ can be used as a “dress rehearsal” to show the program to managers, trainees, and customers.

A) Evaluative training

B) Summative evaluation

C) Formative evaluation

D) Pilot testing

  1. Identify the third level outcome amongst the following Kirkpatrick’s four-level framework for categorizing training outcomes.

A) Results

B) Behavior

C) Learning

A

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21
Q

HRM 326 Week 3 Learning Team Needs Analysis

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Write a paper, in APA format of no less than 1500 words, using your chosen organization and identify a position (e.g. sales manager) or group of positions (e.g. customer service agents).

Conduct a needs analysis that identifies the following:

· Training objectives

· Define a measuring system that identifies those objectives’ effectiveness.

Other things you need to consider/incorporate:

· The needs analysis must include an organizational analysis, a team analysis, and a task analysis

· The evaluation system must include measurable results for the appropriate outcome—cognitive, skill-based, affective, or return on investment—necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills.

The evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method—survey, test, or performance evaluation—will gather data.

A

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22
Q

HRM 326 Week 4 DQ 1

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How has technology changed training? What are the benefits technologies bring to a training department? What are the challenges?

A

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23
Q

HRM 326 Week 4 DQ 2

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How is a virtual classroom similar to a traditional classroom? How is it different? What is the benefit of combining web-based training with classroom training? Give an example.

A

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24
Q

HRM 326 Week 4 DQ 3

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When would on-the-job training be ineffective? What can you do to assure that is successful?

A

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25
Q

HRM 326 Week 4 DQ 4

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What is the role of coaching in an effective employee development plan? Why would managers avoid coaching their employees?

A

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26
Q

HRM 326 Week 4 Individual Quiz

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The following are all benefits of new technology that have been incorporated into training, EXCEPT:

A) employees can gain control over when and how they receive training.

B) employees’ accomplishments during training can be monitored.

C) employees can access knowledge and expert systems on an as-needed basis.

D) employees can choose the type of media (print, sound, video) they want to use in a training program.

( All of these are listed in the reading, in Chapter 8 paragraph 5)

  1. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations.

A) Web-based training

B) Distance learning

C) E-learning support

D) Blended learning simulations

  1. Which one of the following is NOT an advantage of e-learning?

A) Supports the company’s business strategy and objectives.

B) Training can be delivered to geographically dispersed e

A

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27
Q

HRM 326 Week 4 Learning Team Delivery Methods

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Format a 5- to 10-slide PowerPoint® presentation using information from the Needs Analysis.

Identify and discuss three (3) delivery methods.

Your presentation must include the following:

· A definition of each delivery method and how it would be applied for the project

· Pros and cons of a different delivery method

· A training agenda

The presentation must include speaker’s notes for each slide, showing what you would say if you were delivering a 15-minute presentation

A

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28
Q

HRM 326 Week 5 Learning Team Employee Development Plan​

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Write an employee development plan based on the information learned in all weeks of this course.

This plan will highlight/include the portions developed in previous weeks as follows:

· Needs Analysis

o Organizational analysis

o Team analysis

o Task analysis

· Learning objectives outlining what material is covered

· Appropriate delivery method

o Examples might include but are not limited to classroom, video conference, conference call, Web-based, or podcasts.

o Your plan must be focused on one delivery method but may include up to two.

· Evaluation criteria

o Measures and collection points

A

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