HRM past paper questions Flashcards
(19 cards)
Describe the methods which may be used to motivate employees
Ensuring staff have good working conditions
giving employees prospects for promotion
having an open doors policy
the business an do quality circles
give employees bonuses where they receive additional payment on top of salary
giving employees a good rate of pay
Explain the benefits of an appraisal system
training needs are identified. This means quality standards will be improved
Targets will be set about future performance. This means employees will be motivated to be successful as they are given goals to work towards
employees can be given a promotion. This means employees are less likely to leave the organisation
motivating for employees if its positive. This means they are more likely to produce high quality work
feedback is given from staff. This means improvements to policies and procedures can be made
Describe the benefits of workforce planning.
Gaps in the current staffing can be identified
Relevant training can be given
Allows continuity of production
Avoid overstaffing/surplus
Flexible working practices may be considered so that staff are available when
they are needed most
Explain the ways in which organisations can fulfil the following employee needs,
as set out by Maslow’s hierarchy Safety and security needs
provide staff with safety equipment. this means staff will be confident that they will not be harmed
Providing staff with permanent contracts. this means they will have job security
Explain the ways in which organisations can fulfil the following employee needs,
as set out by Maslow’s hierarchy. esteem needs
Allow staff to take the lead on projects. this means they will feel empowered
praise employees for their good work. this means staff will be motivated
Discuss the advantages and disadvantages of using a virtual learning
environment (VLE)
wide range of modules can develop a range of skills in employees
free for the employee to use
expensive to purchase
employees may not be as engaged, compared to being trained in person
Describe the HR departments objectives
reduce staff turnover
reduce staff absenteeism
reduce staff grievances
provide training for staff
Justify the use of online application forms
can be easily used to compare candidates
online forms can automatically be assessed
more environmentally friendly than paper application forms
Describe how an organisation can meet the self esteem needs of employees
offer prestigious job titles to promoted staff
praise staff in front of their peers
recognise achievements of staff
Describe the ways an organisation can meet the safety and security needs of employees
issue permanent contracts
safe working conditions
health and safety training
explain the disadvantages of appraisal
negative feedback can be given. this means employees can be demotivated
positive appraisal can lead to employee getting more responsibilities. this means it can lead to increased pressure
appraisals are time consuming to carry out. this means production time can be lost
Explain the impact of having positive employee relation
can improve relationships between staff. This means it can reduce the number of grievances
changes can be easier to introduce. This means employees are less likely to be resistant to change
employees are less likely to take industrial action. This means production wont be slowed down
employees will be happy and motivated. This means they are more likely to be productive and produce higher quality work
a good image will be received as an employer. therefore it can attract high quality staff
Explain the advantages of using VLE
training can be accessed when at home or away from the workplace. this means employees can carry out the training at any time that suits them
Employees do not need to be sent on expensive training courses. this means the organisations money can be saved
staff can gain a wide variety of skills. This means staff will be motivated as they are more confident with their work skills
Describe the impact of having negative employee relations
employees will feel demotivated
employees may leave the business
staff are more likely to take industrial action
the business may gain negative publicity
employees are more likely to be resistant to change
Describe the features of Maslow’s motivation theory.
maslows theory classifies human needs and how they are related to eachother
Once the needs are satisfied they are no longer a motivation factor
If management can determine which level staff are in they can decide on suitable rewards
esteem needs are about being given recognition for a job well done
Explain the benefits of positive employee relations
staff will become more flexible with suggestions from management. this means changes will be easier to introduce
employees are less likely to take industrial action. This means production wont be slowed down
the organisation will have a better reputation. This means highlt skilled employees could be attracted to apply for a job at the organisation
staff will be happy and motivated. This means they are more likely to produce high quality work
Describe the disadvantages of an apprenticeship scheme
Inexperienced apprentices may make mistakes.
No guarantee of a job once the apprenticeship is complete.
Apprentices are paid as they train.
Describe the impact of current employment legislation on organisations.
job adverts must not contain discriminatory terminology
the organisation may have to invest in more accessability
an increase in the minimum wage leads ot increased staffing costs for the organisation
managers have to provide the correct safety equipment
explain the benefits to an organisation of having a strong corporate culture.
the organisation can have open plan offices. this means it can encourage team working and collaboration
the organisation could have perks such as a free gym. this means it will increase employees motivation
the organisation could have flexible working pracitices. this means it can improve employees work life balance
the organisation can have uniforms for staff. this means employees will feel part of the organisation
