A weekly management tool used to get a snapshot view of a department (store) performance.
Report used to verify consistency and markup % trends and to reconcile vendor deliveriess with the Order Register
Consolidated Invoice Report
When a vendor has their invoice in their handheld and brings it into the store to communicate with SoftGrocer
DEX (Date Exchange)
Document that verifies correct billing and matches merchandise received
A correction made to an error in the billing of merchandise.
Invoice Error Correction
When a vendor has the ability to transmit invoices from their network system to Harris Teeter and then SoftGrocer
NEX (Network Exchange)
A weekly report detailing all the charges and credits to the department (Store).
A database used to record and over/shorts received.
1 - Regular
10 - No Decline - No Ad
20 - Decline - No Ad
30 - No Deline - On Ad
40 - Decline - On Ad
A report which shows performance for total store and each department for the period and year to date
Store Operating Statement (SOS)
Store Management Analysis Reporting Tool
Ensures that product moved to or from another department or store is charged/credited properly
Database that is used to receord damage to product that occurs before a truck is unloaded at the store and damage that occurs during the unloading due to improper loading or stacking of the trailer at the warehouse
Product that arrice from the warehouse in a condition not suitable for resale due to product deteriation or short dating
The difference between the retail charged to the store minus the retail of the item sold to the customer (VIC Specials and sales plan)
Describes the differnce between the cost Harris Teeter paid for and item and it's retail price
Dollar amount of product that is on hand at the first of the period
Form used to account for samples. Also used to reduce product to clean up inventory. (This must be approved by the Category Manager)
The method used to receive approved product through SoftGrocer. Item MUST have a NEX/DEX/ASN document in the system to be received. (i.e. Haddon House, American Greetings)
The method used to accept product such as SF Anco cheese where you have weighted item that cannot be done by item. These are verified by the department PRIOR to the Vendor Receiver processing.
Describes the comparison between labor hours available and what are actually used.
Wage$ / Number of hours used
Average Hourly Rate (AHR)
Total Sales in Period / Number of Weeks in the Period
Average Weekly Sales (AWS)
Labor, Supplies and Waste
Important dollar value you get when you subtract the Makrup% from 100, and then mulitply that number by the retail dollar amount.
Money received from Vendors for demoing their product
Demo Labor Credit
Tell you how much the Department (Store) made on sales after deducting declines, supplemental declines and waste.
Gross Profit = Sales - (Declines + Supplental Decline + Waste)
Gross Profit $ / Retail Sales
Gross Profit Percentage (%)
GP% = GP$ / Retail
Markdowns and Throwaways
The most controllable expense in the store
Report that shows ending inventory and gross profit information and calculates shrink in Perishable Departments
Period End Charge Gross
Forecasting tool used to project period sales and labor.
Percent of sales of a department as compared to total store sales.
Total Department (Store) Sales / Total hours used
Sales Per Man Hour (SPMH)
Customer Dollars received in exchange for merchandise
Product that cannot be accounted for; unknown loss (Hint; over-ordering can cause this)
Cost of mops, brooms, pads and other equipment used in maintaining the store
Income received from delivering product to the customer (i.e. floral or deli trays)
Total cost of general supply items by the department that are not used in packaging or retail
Expense incurred for associates special outings, flowers
Charges fron outside vendors for repairs and maintenance of equipment - including parts and labor
Supplies used in the course of store operations (i.e. forms, name badges, price guns, jackets ... )
Secondary items used in the prepartation of food sold to the customer
Wages incurred while attending meetings
Wages incurred while attending workshops designed and developed for the betteremnt of our associates.