Human factors in aviation Flashcards by devad13580@keagenan.com devad13580@keagenan.com

What does the “E” in PEAR Model stand for?

People who do the job;
Environment in which they work;
Actions they perform; and
Resources necessary to complete the job.

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Who supposedly stated, “If there are two ways to do something, and one will result in disaster, he’ll
do it that way.”?

• Murphy’s Law

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Corporate culture of get the job done at all costs would fit which Dirty Dozen factor?

Pressure

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The retina is located on what part of the eyeball?

• Back

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What facial feature can contribute to the blind spot?

• The retina entrance

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What shape lens would be used for near-sightedness?

Concave Lenses

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The most common type of color blindness “Daltonism” is the difficulty distinguishing between what
two colors?

red-green

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At night, best results for vision can be achieved looking which way at an object?

Looking at one side of the object

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The information processing involves what five stages?

Gathering information
Perception or assessment
Evaluation and decision making
Action/ response
Feedback

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What are the three processes of Memory?

Registration
Storage
Retrieval

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What is the main advantage of group or team responsibility?

Feel responsible
Each member must work together
Cross checking

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What is the definition of social loafing?

One member don’t do anything

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Name at least five characteristics of highly motivated people.

Goal directed
Purposeful behaviours
Optimism.
Bravery. …
Energy. …

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On the bottom of Maslow’s Hierarchy of needs, which is the most basic need to satisfy?

Physiological needs

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The best way to affect change in behaviour is with immediate or delayed punishment or reward?

Immediate reward

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Name at least five characteristics of good teams?

They communicate well with each other. 
They focus on goals and results. 
Everyone contributes their fair share. 
They offer each other support. 
Good leadership.

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There are two types of leaders; what are they?

Team leader role

* An induvial the group follows

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What is peer pressure?

Is the pressure an individual may feel from peers or colleagues.

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. What are the two kinds of stress that can influence performance?

Distress

* Eustress

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. What are some positive measures that AMTs can do to maintain fitness and health?

Well-balanced diet
Regular exercise
Stop smoking
Sensible alcohol intake

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What are some symptoms of stress that may influence an AMTs work?

Physical stress
Psychological
Reactive

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What are the effects of alcohol and drugs that may be evident?

High blood pressure.
Gastritis, or inflammation of the stomach.
Heart disease.
Liver disease

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. Describe how sleep debt builds up

Study These Flashcards

Each night we sleep less causing sleep deprive

What is sleep inertia and how long does it usually last?

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Can last 15 minutes and it is brief time of confusion, poor memory

What is the definition of a drug?

Drug is any substance that brings physical or psychological changes

What should happen if noise cannot be eliminated to protect hearing?

Earmuffs and ear plugs

What are some of the dangerous substances that AMTs are exposed to?

Fuels, chemicals, toxic metals, and solvents

What are some of the ways that solvents can enter your system and cause damage?

Digestive, skin, respiratory

Five major disorders arise from heat exposure. What are they?

* Heat stroke * Heat exhaustion * Heat cramps * Heat syncope * Heat rash

Heat loss originates from what three processes?

conduction, convection, radiation, and evaporation.

A positive safety culture includes?

* Safe physical place * Positive social environment * Workplace that focuses on tasks that need to be carried

Planning for planned and unplanned tasks involves making sure which resources are available?

Tasks, equipment, and spares

What is the main concern of repetitive tasks?

Complacent

. What are two ways the AMT can help during visual inspection?

Eddy currents and fluorescent penetrant inspection

Where can you find information on performing specific tasks?

Appropriate manuals

. Success breeds complacency, what does complacency breed?

Complacency breeds failure

What are the most common ways to communicate?

* Speaking * Writing * Visual images * Body language

What is the % of error rate in work settings for oral communication?

What is "Simplified English"?

help second-language speakers of English to unambiguously understand technical manuals written in English.

What are the four steps in effective communication?

1. Someone transmits information 2. Someone receives information 3. Receiver understands information 4. Confirm to the transmitter

. What information is typically received at shift handover?

* Tasks that have been completed * Tasks in progress * Tasks to be carried out

How can AMTs keep up to date?

* Undertaking update courses * Reading briefly material memos * Studying maintenance manual amendments

What does the PEAR Model acronym stand for?

* People who do the job; * Environment in which they work; * Actions they perform; and * Resources necessary to complete the job.

. Lack of Communication; Lack of Knowledge; Complacency are factors in which error model?

Dirty dozen

Which model explains how liveware (humans) interact with three other elements?

ICAO SHELL Model

What are two kinds of unintended errors?

* Slips | * lapses

What are two kinds of intended errors?

* Mistakes | * Violations

What does the "Window of Opportunity" stand for in the Swiss Cheese Model?

Is the opportunity refer to those activities and latent errors to contribute to an accident

MEDA is based on what three principles?

* Mechanics don’t intend to make mistakes * Errors results from a variety of workplace * Management can fix the factors that contribute to it

What is the MEDA Process?

* Events * Decision * Investigation * Prevention strategies * Feedback

When first conducting a Job Hazard Analysis, priority should go to the which types of jobs?

List jobs with hazards that present unacceptable risks

What usual color combination are Caution Signs? What color combination are Hazard Signs?

* Yellow * Blue * red

If you cannot eliminate the hazard completely, what is the last step in the process to protect workers?

• substituting (entirely or partly) the hazard with something with a lesser risk

When performing a Job Hazard Analysis (JHA), what should be considered?

* What can go wrong * Consequences * How will it arise * What contributing factors * How likely

When preparing for an emergency, which issues should be addressed?

* Nature of emergency. * Degree of emergency. * Size of organization.

. Who should be involved in developing a Job Hazard Analysis (JHA)?

* Involve your employees | * you

Human factors in aviation Flashcards

(56 cards)