Human Resources Flashcards

1
Q

Describe process of recruitment process.

A

1.job analysis
2.job description
3.person specification
4.advertising

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2
Q

Describe selection process.

A
  1. Application
    2.cv
    3.references
    4.testing
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3
Q

Describe role of Hr dept

A

Recruits trains ans maintains an effective work force,
Right people the right place at the right time.

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4
Q

Methods of recruitment

A

Internal or external

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5
Q

Advantages of internal recruitment

A

It is cheaper.
Opportunity for staff to gain promotion.

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6
Q

Advantage of external recruitment

A

Wider pool of candidates.
Workers already trained by other organisations.

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7
Q

Advantages of training

A

Increases staff motivation.
Staff become more productive,

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8
Q

Disadvantages of training

A

Staff may leave for better paying jobs after training.
Work time is lost.

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9
Q

Advantages of on the job training

A

Saves costs.
Training can be tailored to the specific employee.
No travel cost.

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10
Q

Disadvantages of on the job training

A

Training may not be taken serious as it may be informal.
Loss in productivity

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11
Q

Advantage of off the job training

A

Networking can occur.
Increased concentration.

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12
Q

Disadvantage of off the job training

A

Expensive.
Training may not be relevant.
Employees may leave the job after receiving training

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13
Q

Advantages of appraisal

A

Encourages regular discussion.
Improves communication and relationships.

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14
Q

Disadvantages of appraisal

A

Employees may feel uncomfortable.
Employees might lack confidence.

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15
Q

List flexible working practisises

A

Job share, hot decking, part time

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16
Q

Pros of motivated staff

A

Higher rates of productivity.
Lower absence rates.
Better quality output.

17
Q

What are the main factors that motivate staff

A

Pay.
Job security
Working conditions.

18
Q

Financial reward system

A

Salaries
Discounts.
Pensions

19
Q

What may employees do if they’re unhappy.
(Industrial action)

A

Work slow.
Strike.
Work to rule.

20
Q

Negatives of industrail action on employers

A

Loss is productivity.
Bad publicity.
Sales may

21
Q

Negatives of industrail action on employers

A

Loss is productivity.
Bad publicity.
Sales may suffer.

22
Q

Positives of industrail action on employers

A

Employer and staff relationship may grow
New procedures I placed to prevent future conflict.

23
Q

Negatives of industrail action on employees

A

Unpaid.
Bad publicity.
Lack of production leading to loss of customers then loss of jobs.

24
Q

Positives of industrial action on employees

A

Forces complaints to be taken seriously.
Relationships grow once problems solved.