human resources Flashcards

1
Q

It is the phase of management concerned with the
engagement and effective utilization of
manpower to obtain optimum efficiency of human
resources

A

personal management

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2
Q

personal management also known as

A

personnel administration

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3
Q

It consists of a series of
activities intended to carry out the personnel
policies of the laboratory for the purpose of realizing
objectives of the organization

A

personnel program

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4
Q

What are the personnel program

A
  • Employment
  • Safety
  • Employee relations
  • Employee research and standards
  • Employee services
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5
Q

It is the statement of intention that commits the
laboratory manager to a general course of action
in order to accomplish a specific purpose

A

personnel policy

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6
Q

There are ten (10) areas normally considered by
personnel policies:

A
  1. Recruitment, selection and planning
  2. Employee induction and training
  3. Employee rating and promotion
  4. Transfer, downgrading and lay-off
  5. Disciplining and discharge
  6. Salary and wage administration
  7. Changes in work assignment and hours
  8. Services for employees
  9. Employee’s health and safety
  10. Employee’s participation and work
    problems
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7
Q

SOURCES OF LABOR

A
  • Internal Sources
  • External Sources
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8
Q

are the employees actively
working in the laboratory

A

Internal Sources

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9
Q

include person who apply in
person, who answer advertisement and who are
recommended by schools

A

External Sources

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10
Q

is a general term applying to drives,
desires, needs, and wishes of an individual in order
to perform

A

Motivation

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11
Q

It involves a chain reaction

A

motivation

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12
Q

Composed of extrinsic factors or hygiene
factors and intrinsic factors or motivation
factors

A

Herzberg’ Motivation-Hygiene Theory

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13
Q

Extrinsic Factors or
Hygiene Factors

A

Pay or salary increases

Technical supervision or
having a competent
superior

The human relation

Organization policy and
administration

Working condition or
physical surrounding

Job security

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14
Q

Intrinsic Factors or
Motivation Factors

A

Achievement completing
important task successfully
Recognition (being single
out or praise)

Responsibility for one’s own
or other work

Advancement (changing
status through promotion)

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15
Q

Dr. Abraham M. Maslow postulated five
basic needs which are organized into
successive levels. Unfulfilled needs drive a
person to work

A

Maslow’s Theory

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16
Q

5 needs of Maslow’s theory

A

➔ Physiological needs
➔ Safety needs
➔ Love needs
➔ Esteem needs
➔ Need for self-actualization

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17
Q

Based on the work of maslow, McGregor
has described two extreme management
styles, Theory X and Y

A

McGregor’s Theory

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18
Q

Theory X

A

People hate to work; that
they need to be driven

Threatened or punished to
achieve organizational
goals

They lack ambition and
want only security

19
Q

Theory Y

A

People don’t have to be
forced or threatened to
work

Work is considered as
natural as rest or play

They will commit
themselves to the external
organization

People want responsibility

20
Q

This ties the strength of behavioral
motives to the individual’s assessment of
the likelihood of achieving a specific goal

A

McClelland’s Achievement Model

21
Q

This theory needs the following work
related needs:

A

➔ Achievement needs- job and
career success
➔ Power needs- control and
influence
➔ Affiliation needs- warm, friendly
relationships

22
Q

Aldefer’s ERG Theory

A

● E- existence need; physiologic needs
● R- relatedness needs; interpersonal
relationship, acceptance and belonging
● G- growth needs; creativity, challenge and
personal growth on the job

23
Q

This motivation theory holds that:
➔ Effort will bring rewards
➔ Variables influence the selection
decision: Expectancy
➔ Outcome, Instrumentality, Valance
and Choices

A

Vroom’s Expectancy Theory

24
Q

This theory holds that they are perceived
in their work situation, especially
compared with people in similar positions.
Key concepts include comparison and
perception

A

Adam’s Equity Theory

25
B.F Skinner’s theory of motivation is based on the observation that we tend to behave to the way we are treated
Skinner’s Reinforcement Theory
26
proposed by E.L Thorndlike which states that we act in response to expected consequences
Law of Effect
27
an event that leads or influences to a response
Stimulus
28
behavior that results from a stimulus
Response
29
consequence of an action or response
Reinforcement
30
the application of practice of reinforcement
Behavior motivation
31
Business owners can’t control the economy, but they must respond to indicators that trend upward or downward, then adjust their own operations accordingly
EXTERNAL FACTOR: ECONOMY
32
Organization with strong leadership have a clear vision for the future, a plan of how to achieve their goals and a quantifiable way of measuring success
INTERNAL FACTOR: LEADERSHIP
33
Customers satisfaction to the product and services
EXTERNAL FACTOR: CUSTOMERS/CLIENTS
34
Leadership refers to the people in your organization that make all the major decisions regarding financing, budget, sales, marketing, and human resources
INTERNAL FACTOR: LEADERSHIP
35
views the workers as tools and means of production without no further obligation to them
Exploitative and Authoritative
36
a know-how feeling for the best for the employees and need only inform and direct their actions without seeking any feedback
Benevolent and Authoritative
37
- through the opinions and advice of the staff are useful, the decisions remain exclusively to the manager
Consultative
38
the input and responsibility for decision making process are placed directly on the staff with only general guidance and oversight from the management. This involves “Team Approach”
Participative
39
where managers had strong ties rather that in production work
Employee Oriented
40
emphasize the high productivity at the expense of all other factors
Product Oriented-
41
where the manager directs the staff toward getting the work done; paying attention to assigning particular tasks, specifying and clarifying what is expected of subordinates and the uniformity of the procedures to be followed and personally deciding what and how work will be done
Structure Style
42
shown by managers effort to explain their action, treat workers as equal, listen to subordinates concerns, look out for their personal welfare, give advance notice of changes and generally, friendly and approachable
Consideration Style
43
a distinctive approach to a employment management which seeks to achieve competitive advantage through the strategic development of a highly committed and capable workforce, using an integrated array of cultural, structural, and personnel techniques
Human Resource Management