Human Resources Flashcards
(31 cards)
What is the process of human resource management?
Develop human resource plan
Aquire project team
Develop project team
Manage project team
What is the key output of the Develop Human Resource Plan process?
Human Resource Plan
What are the key outputs of the Aquire Project Team Process?
Project staff assignments
Resouce calendars
Project management plan updates
What is a key outpit of the Develop Project Team process?
Team performance assessments (Think of this as evaluating team effectivness)
What is a key output of the Manage Project Team process?
Change requests
What are the key responsibilities of the sponsor on a project?
Provide info regarding the initial scope of the project
Issue a charter
Provide funding
May dictate dates
Approve or reject changes or authorize a change control board
Be involved in risk management
Describe the key responsibilities of the team on a project.
ID requirements, constraints, and assumptions
Create the WBS and help with project planning
Estimate activities
Participate in risk management
Complete activities
Comply with quality and communications plans
Recommend changes to the project
Describe key responsibilities of the stakeholders on a project.
They may help: ID requirements and constraints Plan the project Approve changes Perform the risk management process
Descrive key responsibilities of functional managers on a project.
Participate in planning
Approve the final project management plan
Approve the final schedule
Assist with problems related to team member performance
Manage activities that happen within their functional area
What are the key elements of a human resource plan?
When and how human resource requirements will be met Roles and responsibilibilites Project organization charts Staffing management plan, including: - staff acquisition plan - resource calendars - staff release plan - Staff training needs - recognition and awards - compliance - safety
What are some key activities involved in developing the project team?
Hold team building activities throughout the project
Obtain and provide training where needed
Create and give recognition and rewards
Place team members in the same location (co-location)
What are some key activities involved in managing a project team?
Uses negotiation and leadership skills Observe what is happening Use an issue log Keep in touch Complte project performance appraisals Actively look for and help resolve conflicts that the team cannot resolve on their own
What is a team performance assessment?
Ah assessment by the PM of the project team effectiveness
Name differant types of power.
Formal: legitimate power Reward: best type of power Penalty: worst type of power Expert: earned power Referent: someone who knows someone who has power.
Name some leadership and management styles a project manager my choose to use.
Directing : drives direction of the team
Facilitating: keeps things progressing, not proactive
Coaching: brings out the best in the team, coaches members to their potential, probably hasnt done the job before
Autocratic: unlimited power and authority
Others: supporing, consultive, consultive-autocratic, consensus, delegating, bureaucratic, charismatic, democratic, laissez-faire, analytical, driver, influencing.
Name the most common sources of conflict on a project.
Schedules, priorities, resources, technical opinions, administrative procedures, cost, personality (least frequent source)
Name conflict resolution techniques.
Confronting (problem solving), compromising, withdrawal (avoidance), smoothing (accomodating), collaborating, forcing.
Define confronting (problem solving).
Define compromising
Define collaborating
Confronting (problem solving): Solving the real problem (win-win).
Compromising: Making all parties somewhat happy (lose-lose).
Collaborating: Trying to incorporate multiple viewpoints to acheive consensus.
Define withdrawal (avoidance). Define smoothing (accomodating). Define forcing.
Withdrawal (avoidance): Postponing a project decision or avoiding addressing the problem.
Smoothing (accomodating): Emphasizing agreement rather than differances of opinion.
Forcing: Pushing one viewpoint at the expense of another, ex “do it my way.”
What are some of the PM’s human resource responsibilities?
Determine needed resources, negotiate for optimal availible resources, create a team directory, create project related job descriptions for team members, make sure rols and responsibilities are clear, ensure that team members obtain needed training, create recognition and rewards systems, create human resources plan.
What is a project performance appraisal?
An evaluation of individual team member effectivness.
What is an issue log?
A record of project issues, persons responsible for resolving issues, issues status, and target resolution dates.
What is Maslow’s theory?
Maslow’s hierarchy of needs: People are motivated according to the following hierarchy of needs:
- Self Actualization (highest motivation): everything is going right in your calling.
- Esteem: How we are percieved and feel about ourselves
- Social: Belonging - friends, love, association.
- Safety: items that make us feel protected
- Physiological: basics needed for survival
What theories did McGregor describe?
Theory X: Managers who accept this theory belive that ppl need to be constantly watched. Ppl dont want to work - they have (and need) to be told what to do. Think “old school” factories in the 30s-40s.
Theory Y: Managers who accept this theory belive that people want to acheive and can work without supervision. More modern school of thought.
