Human resources function

Question 1

meaning of recruitment

Answer 1

it aims at finding candidates who have the necessary knowledge to fill the vacancy

Question 2

meaning of Job Description

Answer 2

describes duties of the job
written description of the job and its requirements

Question 3

meaning of Job specification

Answer 3

specifies the minimum acceptable personal qualities needed for the job
written description of specific skills needed for the Job

Question 4

examples of internal recruitment

Answer 4

word of mouth
internal bulletins
recommendation of current employees
notice board of the business

Question 5

examples of external recruitment

Answer 5

bill boards
word of mouth
printed media
networking

Question 6

advantages of internal recruitment

Answer 6

cheaper to fill post
provides opportunities for career paths within the business
reduces the chances of losing employees

Question 7

disadvantages of internal recruitment

Answer 7

closes doors to new ideas from outsiders
employees who arent promoted may feel discouraged
limited applications to choose from to existing staff only

Question 8

advantages of external recruitment

Answer 8

-new members bring new ideas into the business
there is a larger pool of members to choose from
helps the business to meet affrimative actions and BBBEE targets

Question 9

disadvantages of external recruitment

Answer 9

information of CV,s may not be reliable
many unsuitable applications can slow down the selection process
this selection process may not be effective and an incompetent member may be chosen

Question 10

selection process

Answer 10

evaluate CV,s and create a shortlist
check information in the CV,s and contract references
conduct interviews with shortlisted candidates
offer employment in writing to selected candidates

Question 11

purpose of an Interview

Answer 11

to determine a candidates suitability for the Job

Question 12

role of Interviewer BEFORE interview

Answer 12

-book& prepare the venue for the interview
-set the interview date and make sure all the dates are the same
- notify all the panel member conducting the interview of time and place
-allocate the same amount of time to interview each candidate on the program

Question 13

role of interviewer DURING interview

Answer 13

allocate the same amount to each candidate
make the interviewee feel at ease
dont misinform/mislead the interviewee
Provide an opportunity for the interviewee to asl questions

Question 14

role of Interviewee DURING interview

Answer 14

ask clarity seeking questions
make eye contact and have good body posture
listen carefully to the questions before responding
show confidence and have a positive attitude

Question 15

Meaning of an employment contract

Answer 15

employment contract is an agreement between the employer and the employee and its legally binding

Question 16

Aspects that should be included in an employment contract

Answer 16

-personal details of the employee
-details of the business eg employers name&address
-job title/position
-probation period

Question 17

Legal requirements of the employment contract?

Answer 17

-The employer and the employee must both sign the contract
-employer and employee must agree to any changes
-the employment contract should include a code of conduct/ethics
- it may not contain any requirements that are in conflict with the BCEA

Question 18

Requirements for terminating an Employment contract?

Answer 18

-the employer may dismiss an employee for valid reasons eg misconduct
-The employer may be retrenched
-employee resigns
-mutual agreement between employer& employee

Question 19

meaning of Induction

Answer 19

new employees are familiarised with their new physical work environment

Question 20

Purpose of induction

Answer 20

-give new employees a tour of premises
-make new employees feel welcome by introducing them their physical work space
-improve skills through in-service training
-communicate information about the products/services attached by the business

Question 21

aspects included in Induction period

Answer 21

-Information to key people and immediate colleagues
-safety regulations and rules
-overview of the business
- tour of the premises

Question 22

benefits of Induction period

Answer 22

-increases quality of performance
- allows new employees to settle in quickly and work effectively
- ensures that new employees understands rules and restrictions in the businesss
-decreases the need for on going training&development

Question 23

meaning of placement

Answer 23

specific job is assigned to be selected candidates

Question 24

the importance of training/skills development in HRM

Answer 24

-on going and upskilling of the workplace, encourages creativity
- an effective training program allows employees to strength their skills
-the investment in training that a company makes shows employees that they are valued
- the employee who recieves the necessary training is more able to perform in their job

Question 25

Name and explain two salary determination methods

Answer 25

PIECE MEAL- paid according to the amount of products produced TIME-RELATED- paid according to the amount of hours worked

Question 26

link between salary determination & BCEA

Answer 26

-Businesses are suspended to deduct income tax from the employees taxable salaries - BCEA outlines legalities such as the employment contract which may affect salary determination -BCEA sets out conditions that ensure labour and human resources practices

Question 27

give examples of fringe benefits

Answer 27

-medical aid fund -pension fund -funeral benefits -staff discount

Question 28

what is a benefit required by law and explain further

Answer 28

UIF-unemployment fund -the employer and the employee each contribute 1% - this fund also assists the dependants of a contributing worker who has died -employers must pay unemployment insurance contributions of 2% of the value of each workers salary per month

Question 29

what are the advantages&disadvantages of Fringe benefits?

Answer 29

-improve productivity=higher profitability -businesses who cannot offer fringe benefits fail to attract skilled workers - fringe benefits can be used as leverage for safety negotations -businesses save money as benefit are tax deductable

Question 30

Implications of acts on the human resources function

Answer 30

-Promotes resolution of labour disputes -promotes the rights of employes/employee as outlined in the constitution -Advances economic development -Provides for unresolved disputes to be referred to labour courts

Question 31

implications of the employment equity act on the human resources function

Answer 31

-equal pay for equal work -retain designated groups through skills development program -ensure that affirmative action promotes diversity in the workplace -Display a summary of the act where employees can clearly see it

Question 32

Implication of the skills development act on HRF

Answer 32

-contribute 1% of their salary bill to the skills development -ensure training in the workplace is structured -appoint full time consultant as a skills development facilitor -assists managers in identifying skills needs to help them to introduce learnerships

Question 33

implications of BCEA on the Human resources function

Answer 33

-workers must recieve double if they work during public hoildays -they must have a break for 60mins after 5 hours of work - businesses should not employ childern under the age of 16 -workers can take up to six weeks paid leave during a 36 month cycle