ICOMS Flashcards
(88 cards)
0
Q
62
A
Install / create a new CX
1
Q
INSTALL / create a new CX?
A
62
2
Q
CX search / main screen
A
01
3
Q
01
A
CX search / main screen
4
Q
CX services
A
04
5
Q
04
A
CX services
6
Q
Work Order display
A
05
7
Q
05
A
Work Order display
8
Q
CX equipment
A
06
9
Q
06
A
CX equipment
10
Q
CX Balancing
A
07
11
Q
07
A
CX Balancing
12
Q
House Maintenance / Inquiry
A
10
13
Q
10
A
House Maintenance / Inquiry
14
Q
CX Flashes
A
12
15
Q
12
A
CX Flashes
16
Q
Counter Cash
A
13
17
Q
13
A
Counter Cash
18
Q
Collection Events
A
14
19
Q
14
A
Collection Events
20
Q
CX Comments
A
15
21
Q
15
A
CX Comments
22
Q
CX Party
A
17
23
Q
17
A
CX Party
24
CX MOP
18
25
18
CX MOP
26
CX Pending Payments
20
27
20
CX Pending Payments
28
Occurrence Features
23
29
23
Occurrence Features
30
Provisioning Transactions
24
31
24
Provisioning Transactions
32
PPV Package Order Entry
28
33
28
PPV Package Order Entry
34
PPV Order Entry
30
35
30
PPV Order Entry
36
PPV Order History
32
37
32
PPV Order History
38
CX Maintenance
33
39
33
CX Maintenance
40
Order Entry Services
35
41
35
Order Entry Services
42
Cable Services
36
43
36
Cable Services
44
High Speed Data (HSD) Services
37
45
37
High Speed Data (HSD) Services
46
Telephony Services
38
47
38
Telephony Services
48
Serviceable Status
40
49
40
Serviceable Status
50
One Time Charges (OTC)
41
51
41
One Time Charges (OTC)
52
42
Order Scheduling
53
Order Summary
43
54
43
Order Summary
55
CX Statement Configuration
52
56
52
CX Statement Configuration
57
Collections
56
58
56
Collections
59
CX Ledger
57
60
57
CX Ledger
61
Display CX MOP History
58
62
58
Display CX MOP History
63
Cancel Order
60
64
60
Cancel Order
65
61
Requested Disconnect
66
Requested Disconnect
61
67
Reconnect
63
68
63
Reconnect
69
Reschedule Order
64
70
64
Reschedule Order
71
SRO Order
65
72
65
SRO Order
73
Service Charge
66
74
66
Service Charge
75
Trouble Call
67
76
67
Trouble Call
77
Transfer
68
78
68
Transfer
79
69
Change Existing Order
80
Change Existing Order
69
81
Non-Pay Disconnect
70
82
70
Non-Pay Disconnect
83
CX Privacy
77
84
77
CX Privacy
85
CX Credit Check
78
86
78
CX Credit Check
87
Order Scheduling
42
