Impact Levels (IL Codes)

Question 1

IL4

Answer 1

Cloud Development Environment

Question 2

IL5

Answer 2

Unclassified

Question 3

IL6

Answer 3

FS SIPR

Question 4

UAB (User Awareness Bulletin)

Answer 4

Notifies user when Flank Speed/NMCI goes down

Question 5

NIN (NMCI Incident Notification)

Answer 5

Outages/event failures. In the event a NIN needs to be drafted, the BWC has the template for the request. BWC releases NINs.

Question 6

NIN/UAB

Answer 6

CWC can draft both. Before creation of NIN/UAB, 15 minutes has to pass before sending the message (to ensure this is a continuous issue). Include ticket #s of users reporting outage, send to DIVO.

Question 7

Process for Naval Service Advisory

Answer 7

Flank Speed does not process this. It is sent out by the BWC. FS can give input. CWC needs to contact CoC with this message information.

Question 8

Service Health Advisories

Answer 8

Service Advisory on Admin Center (this is what Microsoft recognizes as a large-scale issue. A service advisory will alleviate any need to create/work any trouble tickets)

Question 9

UEBA

Answer 9

User Entity Behavior Analytics – Security software. Detecting anomalies.