Industrial/Organizational Psychology Flashcards
After the annual performance appraisal on their company, Anna will have to conduct a training program to identify employees who did not meet the desired performance set by the company. This situation is referred to as:
A. Needs Analysis
B. Person Analysis
C. Task Analysis
D. Organizational Analysis
Answer: B
Person Analysis is a phrase of training needs analysis that identifies individuals who are not meeting the desired performance of the company. The Needs Analysis is responsible in identifying and evaluating the specific needs to be performed. Task analysis determine what specific skills that the job requires by analyzing how tasks are being accomplished. The Organizational Analysis identifies areas of weakness and find approaches to act on it.
According to Dale’s Model of Learning people generally remember ____________ of learning of what they see and hear.
A. 20%
B. 90%
C. 30%
D. 50%
Answer: D
According to Dale’s Cone of Experience people generally remember 10% of what they read, 30% of what they see, 90% of what they do and 50% of what they see and hear.
In KSAO, other characteristics can be:
A. Politeness
B. Courteousness
C. Presentable
D. All of the above
Answer: D
Other characteristics include attributes that do not fall under knowledge, skills and abilities.
You wanted to find out if Carlo is performing well in his work as a preschool teacher. Other faculties and his program head completed an online rating questionnaire where they can also put their other feedbacks to him. Carlo also rated himself. This is an example of:
A. 360 Degree Feedback
B. Peer Rating
C. Management by Objective
D. Critical Incident Report
Answer: A
A 360-degree feedback is an assessment coming from multiple sources; co-workers, customers, supervisor and the employee who would receive the feedback.
It is the training where technical staff deal with the adjacent of their work to stimulate the actual work setting.
A. Apprenticeship
B. Job Rotation
C. Vestibule Training
D. Seminar
Answer: C
It’s also called “near the job” because they are asked to operate the tools and machinery that is the same to what they will be using at the actual work.
Which of the following are the correct Levels of Evaluation introduced by James and Wendy (2016)?
A. Business Impact, Learning, Reaction, ROI, Application
B. Reaction, Learning Behavior, Results
C. Reaction, Learning, Application Business Impact, ROI
D. ROI, Business Impact, Application, Learning, Reaction
Answer: B
James and Wendy (2016) revised and clarified the original theory of Donald; and there are four Levels of Evaluation which are Reaction, Learning, Behavior, and Results. Each successive level of the model represents a more precise measure of the effectiveness of a training program. Reaction measures how engaged are the people in training; training demonstrates how training has developed their KSA, as well as their confidence and commitment; behavior assesses how well people apply their training; and in results, analyzes the final outcomes of the training which demonstrate a good return on investment.
Which of the following purposes of performance appraisal aims to establish a functional relationship between the goals of organization and goals of its employees?
A. Administrative
B. Strategic
C. Developmental
D. Role definition
Answer: B
Strategic purpose of performance appraisal establishes a functional relationship between the goals of organization and goals of its employees by identifying these goals, setting them and achieving them. This helps the organization deal with legal issues. With the administrative purpose, the formal performance evaluation is used for personal decision. Also, as performance appraisal provides standards, it defines the position and role in the company. In terms for developmental purpose, it aims to provide performance feedback by training needs analysis to improve performances.
W.D. Scott studied the relation of psychology to:
A. Military recruitment
B. Ergonomics
C. Advertisement and management
D. Solving practical problems
Answer: C
W.D. Scott, rather than developing a general theory of psychology, he focused on the study of psychology’s application to business. He published his book, “The Theory of Advertising” discussing the application of psychology to advertisements.
This status is given to new employees for about three to five months to allow the employer to assess the suitability of the role of an employee.
A. Regular period
B. Grace period
C. Probationary period
D. None of the above
Answer: C
Probationary period is usually about three to five months where they evaluate the employee’s performance or progress. With this period, employee/s will be receiving extra supervision and coaching. The purpose of this is to modify the usual employment rules for an employee who is learning a job or struggling to perform.
Which among the following states the best reason why job description is developed?
A. It helps as a means to communicate expectations towards the employee.
B. It forms the hierarchical positions in the organization.
C. It helps the candidates to decide whether they will apply to the company.
D. The supervisor will be able to help the newly hired employee on the job.
Answer: A
Job descriptions are developed as the basis for performance management. The employee must have a clear job description for them to understand the duties and responsibilities that are required and expected of them.
