Influence of Others on Decisions and Actions Flashcards

(46 cards)

1
Q

What is INFORMATIONAL social influence?

A

When we conform because we think others have more information on what is true/accurate.

It often leads to conversion.

(we use others as a reference for what is the right thing to do)

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2
Q

What is NORMATIVE social influence?

A

When we conform to the expectations of others

= behavioural compliance in group contexts.

(we want to be liked by others)

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3
Q

What is conversion?

A

Internalisation of change in attitude/behaviour

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4
Q

What is compliance?

A

External change in attitude/behaviour
(e.g., public agreement)

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5
Q

What was Sherif’s (1936) method in his autokinetic experiment? What were the findings?

A

Asked participants how much they saw the line move. They took it in turns to call out their estimates.
There was a tendency for the results to converge over time.

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6
Q

What was the average conformity of Asch’s (1952) study?

A

33%

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7
Q

What percentage conformed for all trials? (Asch, 1952)

A

5%

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8
Q

What percentage conformed for 6 or more trials? (Asch, 1952)

A

50%

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9
Q

What are some criticisms of Asch’s experiment?

A
  • Only a third of participants conformed
  • There was almost no private persuasion
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10
Q

What are 3 social factors that influence conformity?

A
  • High status/expertise group members have more social influence
  • We conform less when we understand the reasons for others’ behaviour
  • Cultural norms (conformity is greater in interdependent cultures that focus on social harmony)
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11
Q

What is referent informational influence?

A

Where social identity shapes individual behaviour to be consistent with salient group identity.

This influences public responses, but also private responses are shaped by group membership.

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12
Q

What is obedience?

A

Submitting to the demands of someone who is higher in the social hierarchy than oneself.

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13
Q

What mindset is essential for obedience? What is it?

A

Agentic state.

“Anything you do, the blame will be placed onto the authority figure.”

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14
Q

Experts predicted that only ____% would exceed 180V.
Actually, ____% continued past 150V.

A

10%.
80%.

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15
Q

Why did scientists criticise Milgram’s study?

A

They suggested it was due to aggression rather than obedience to authority that the shocks were administered.

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16
Q

How did Milgram disprove that his results weren’t due to aggression?

A

He eliminated the “Please continue” instruction.
Then, only 3 participants went past 135V and only 1 went to 450V.

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17
Q

What are 3 explanations for obedience?

A
  1. Closeness of learner to participant
  2. Proximity of shock equipment
  3. Legitimacy of authority figure
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18
Q

What did Haslam et al. (2014) find from a meta-analysis of Milgram’s studies?

A

Obedience rate across 21 conditions was 43.6%.
(323 out of 750 participants)

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19
Q

What 3 things can decrease obedience?

A
  1. Witnessing others disobey
  2. Inconsistent instructions
  3. Closer proximity to witness the harm inflicted
20
Q

What 3 screening processes did Burger (2009) incorporate into his more recent replication of Milgram experiment?

A
  1. People who had taken 2 (or more) psychology courses were excluded.
  2. People with history of mental health conditions excluded
  3. People who passed these 2 checks had in-person interview with clinical psychologist.
21
Q

At what voltage was Burger’s experiment terminated at?

22
Q

What was the difference between the base and modelled refusal condition?

A

In the modelled refusal condition, an extra confederate refused to continue.

23
Q

Findings from Burger’s base condition:

A

70% of participants went to continue past 150V.
(not sig diff from Milgram’s orig - 82.5%)

24
Q

Findings from Burger’s modelled refusal condition:

A

63% of participants went to continue past 150V.
(not sig diff from base condition)

25
Was there a difference between men and women in Burger's study?
No.
26
What is Groupthink? (Janis, 1972)
“A mode of thinking in highly cohesive groups in which the desire to reach unanimous agreement overrides the motivation to adopt rational decision making procedures.”
27
What are (faulty) decisions?
They are characterised by little scrutiny and social pressure to reach consensus. Members stick to their chosen course of action and refuse to seriously consider alternatives.
28
What 4 US foreign policy decisions did Janis (1972) develop his theory on?
1. Pearl Harbour 2. Escalation of Korean war 3. Bay of Pigs invasion 4. Escalation of Vietnam war
29
What are the 5 antecedents of the Groupthink Model?
1. Excessive group cohesiveness 2. Insulation of group from external information and influence 3. Lack of impartial leadership and of norms encouraging proper procedures 4. Ideological homogeneity of membership 5. High stress from external threat and task complexity
30
What are the 5 symptoms of the Groupthink Model?
1. Feelings of invulnerability and unanimity 2. Unquestioning belief that the group must be right 3. Tendency to ignore or discredit information contrary to the group’s position 4. Direct pressure exerted on dissidents to bring them into line 5. Stereotyping of outgroup members
31
How does the Groupthink Model work?
Antecedents -> Symptoms -> Poor decision making
32
What 3 things tend to occur a lot in Groupthink cases?
1. Cohesion 2. Time pressure 3. Perception of external threat
33
What did Tetlock et al. (1992) find from case studies?
Positive correlations (with ideal Q-sort) for the 6 groupthink cases. Negative correlations (with ideal Q-sort) for the 2 non-groupthink cases.
34
What 2 things were not important predictors of Groupthink?
1. Group cohesion 2. High stress situation
35
What was the method of Flowers' (1977) experiment?
120 college students were given a crisis problem to solve. The leadership-style was manipulated: open vs. closed. The cohesiveness was manipulated: strangers vs. friends of the leader.
36
What were the findings of Flowers' (1977) experiment?
Sig more solutions and facts were discussed with the open leader. Participants in the closed leader condition rated the leader as more influential in the decision-making process than those in the open condition. Cohesiveness was not significant.
37
What might relate more to Groupthink?
A role of directive leadership.
38
How do we avoid Groupthink? (Janis & Mann, 1977)
1. We should be aware of the causes and consequences of Groupthink 2. The leader should be neutral when assigning a decision-making task to a group (& encourage open inquiry) 3. The leader should give high priority to airing objections and doubts (accepting of criticism) 4. Groups should consider unpopular alternatives (devil’s advocate positions assigned to influential group members) 5. Potential solutions should be discussed with expert non-group members.
39
What is group polarisation?
A tendency for groups to make decisions that are more extreme than the mean of individual members’ initial position
40
What is folk wisdom?
Groups/organisations/committees are more conservative (less extreme) because of averaging extreme views. Autokinetic effect.
41
What are the 2 ways in which group polarisation occurs?
1. Persuasive arguments theory 2. Social comparison theory
42
What is Persuasive arguments theory?
Greater exposure to more novel arguments supporting one’s own opinions.
43
What is bandwagon effect?
Taking on a more extreme view to differentiate ourselves from others
44
What is pluralistic ignorance?
Group discussion can liberate people to be true to their beliefs
45
What is social identity theory?
Group memberships lead to conformity to group norms, which minimises variability within the group.
46
What is processing effort?
Impact of others’ opinions is higher under conditions of low ability and motivation (Sieber & Ziegler, 2019).