Information Categories pt3 Flashcards

1
Q

Knowledge and management creation

A

Managing information across an organisation e.g. sharing information between different branches

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2
Q

MIS

A

Management information system provides an overview of key information e.g the contact if charity workers in a disaster area

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3
Q

Marketing, Promotion and Sales

A

Identifying patterns or trends in sales figures so that certain products or areas can be targeted

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4
Q

Financial analysis and modelling

A

Analysing trends to create models of customer behaviour

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5
Q

Contact Management

A

managing contact between a business and a customer

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6
Q

Decision Making

A

Using the available information to make decisions

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7
Q

Internal and External communication

A

Providing a communication medium to staff and/or customers.

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8
Q
A
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