Information & ICT Flashcards

0
Q

Information is:

A

Data that has been processed into a form that assists decision-making and planning

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1
Q

Data is:

A

A collection of facts or quantities that has been assembled in some form of formal manner with the objective of processing it into specific information

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4
Q

Primary source of information

A

Info collected by the business itself, field research, first-hand info e.g. Market research data from a questionnaire, interview etc.

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5
Q

Secondary source of information

A

Information which is gathered from published resources, desk research e.g. Internet, journals

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6
Q

Advantages of primary information

A

See sheet

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7
Q

Disadvantages of primary information

A

See sheet

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8
Q

Advantages of secondary information

A

See sheet

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9
Q

Disadvantages of secondary information

A

See sheet

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10
Q

Internal sources of information

A

Info collected within the business - organisation’s internal records

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11
Q

External sources of information

A

Info collected from outside the business e.g. National statistics

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12
Q

Advantages of internal information

A

See sheet

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13
Q

Disadvantages of internal information

A

Seen sheet

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14
Q

Advantages of external information

A

See sheet

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15
Q

Disadvantages of external information

A

See sheet

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16
Q

Advantages of written information

A

Good for passing on information
Easy to be kept and used later
Easy to collect

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17
Q

Types of information

A

Written, Oral, Pictorial, Graphical, Numerical, (qualitative/quantitative)

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18
Q

Advantages of oral information

A

Good for discussions, providing advice and simple instructions
Provides an immediate response

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19
Q

Disadvantages of oral information

A

Less formal than written information

Can be easily forgotten

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20
Q

Written information

A

Info presented on paper or electronically in the form of text e.g. Email, letter, report

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21
Q

Advantages of pictorial information

A

Used for: Passing on information that can be easily remembered
Making documents more attractive
Emphasise a point

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22
Q

Disadvantages of pictorial information

A

Finding a relevant picture that effectively illustrates a point may be difficult

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24
Q

Advantages of graphical information

A

Good way to display numerical information clearly, emphasise points and make comparisons e.g. monthly sales, company performance

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25
Q

Oral information

A

Verbal and sound information communicated by voice e.g. Phone calls, meetings, conversations

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26
Q

Advantages of numerical information

A

Allows an organisation to make financial predictions, perform calculations and analyse it’s financial performance, especially if using a spreadsheet

27
Quantitative information
Information that can be measured and is expressed in numerical form
28
How can quantitative information be used?
Helps an organisation to analyse information and make accurate forecasts
29
Qualitative information
Information that is expressed in words and is descriptive, and involved judgements or opinions
30
How qualitative information is used
Allows an organisation to find out people's opinions about e.g. products/advertising/new initiatives. However, information can be biased and difficult to analyse
31
Value of information: high quality information is...
Accurate, appropriate, available, complete, concise, cost-effective, objective, timely
32
Accurate information is...
Correct and free from errors
33
Available information is...
Easy to obtain
34
Complete information...
Isn't missing parts out and is finished
35
Concise information is...
Brief and to the point
36
Cost-effective information is...
When the usefulness of the information outweighs the cost of gathering it
37
Objective information is...
Free from bias
39
Use of information in business
Helps monitor & control the business. Assists in decision making. Measures performance. Identifies new business opportunities.
40
Helps monitor and control the business
Info ensures smooth running, helps check progress so that action can be taken if problems are highlighted. E.g. Internal info such as budgets, production/sales records
41
Assists in decision making
Accurate and up-to-date info is needed to make decisions e.g. Wage rates/product prices/suppliers/no of employees. Poor decisions can have negative impact on business
42
Measures performance
Owners & managers evaluate financial performance. Information is gathered to assist this e.g. Competition's figures, budgets, comparing sales numbers etc.
43
Identifies new business opportunities
Info collected to identify new or changing opportunities. E.g. Written/oral info from primary/secondary sources to assist to ensure meet customers needs
44
Types of ICT
Networks, Email, Videoconferencing / Webcams, Internet, E-commerce, Interactive DVD, CAM (Computer Aided Manufacture)
45
Benefits of ICT
See sheet
46
Costs of ICT
See sheet
47
Types of software
Databases, spreadsheet, word processing, desktop publishing (DTP), presentation packages, Computer Aided Design (CAD)
48
Functions of a database
See sheet
49
Functions of a Spreadsheet
See sheet
50
Features of word processing
See sheet
51
Desktop Publishing
Is used to produce high quality, professional looking documents. Allows user to import material produced on other packages & display text/graphics in a professional style
52
Presentation packages
Combines text, graphics, tables, charts & graphs so that they can be projected onto screens and accessed at the click of a button
53
Computer Aided Design (CAD)
Software used by architects, designers & engineers to design products in 3D on computer. Changes to designs can be made easily without expensive redrawing by hand
54
Data Protection Act 1998
...
55
Uses of ICT. | ICT assists...
With effective decision making. With providing information for staff. In maintaining accurate business records. In effective communication within an organisation.
56
Effects of ICT on employees
See sheet
57
Effects of ICT on organisations
See sheet
59
Pictorial information
Displayed by a photo, image or picture e.g. Brochures, posters
62
Numerical information
Information in the form of numbers often displayed as tables or spreadsheets
63
Timely information is...
Available when needed and up-to-date
64
Graphical information
Information in the form of graphs and charts e.g. Line graph, pie chart, bar graph