Information Security Governance Flashcards
(212 cards)
Which of the following will BEST ensure that management takes ownership of the decision-making process for information security?
A.Security policies and procedures
B.Annual self-assessment by management
C.Security steering committees
D.Security awareness campaigns
C is the correct answer.
Justification
Security policies and procedures are good but do not necessarily result in the taking of ownership by management.
Self-assessment exercises do not necessarily indicate management has taken ownership of the security decision-making process.
Security steering committees provide a forum for management to express its opinion and take ownership in the decision-making process.
Awareness campaigns are not an indication that management has taken ownership of the security decision-making process.
Which of the following is the MOST likely to change an enterprise’s culture to one that is more security conscious?
A.Adequate security policies and procedures
B.Periodic compliance reviews
C.Security steering committees
D.Security awareness campaigns
D is the correct answer.
Justification
Adequate policies and procedures will have little effect on changing security culture.
Compliance reviews can have a minor impact on an enterprise’s security culture.
Steering committees that have high-level management representation can affect the security culture.
Of these options, security awareness campaigns are likely to be the most effective at improving security consciousness.
Which of the following BEST describes the key objective of an information security program?
A.Achieve strategic business goals and objectives.
B.Establish accountability for information security risk
C.Establish ownership of information security risk
D.Eliminate threats to the enterprise.
A is the correct answer.
Justification
While the activities of the security program are primarily concerned with protection of the enterprise’s assets, the key objective is to support the achievement of the strategic business goals and objectives.
An information security program focuses on protecting information assets using manual and automated controls with the objective of supporting the achievement of strategic business goals.
Information security is achieved by implementing any type of control; it is achieved not just by using IT controls, but also by using manual controls.
Threats cannot be eliminated; information security controls help reduce risk to an acceptable level.
Which of the following factors is the MOST significant in determining an enterprise’s risk appetite?
A.The nature and extent of threats
B.Organizational policies
C.The overall security strategy
D.The organizational culture
D is the correct answer.
Justification
The threat environment is constantly changing and identification of risk against the enterprise does not determine its tolerable limits or appetite.
Policies are written in support of business objectives and parameters and may refer to risk appetite, but because it is not a constant value, risk appetite must be determined during the course of a risk assessment.
Risk appetite is an input to the security strategy because the strategy is partly focused on mitigating risk to acceptable levels.
The extent to which the culture is risk-averse or risk-aggressive, in the context of the objective ability of the enterprise to recover from loss, is the main factor in determining risk appetite.
A bank is implementing a new digital banking platform to enhance customer experience and streamline operations. However, employees are resistant to change due to concerns about job security and technological competence. Which of the following would BEST help the information security manager navigate this change?
A. Create a policy mandating the adoption of the new platform and enforce compliance.
B. Offer financial incentives to employees who embrace the new digital banking platform.
C. Provide comprehensive training and support to help employees transition to the new platform.
D. Offer a severance package to those who do not have the new skills required and hire new talent.
C is the correct answer.
Justification
This approach ignores the valid concerns of employees and may lead to resentment, decreased morale, and potentially lower productivity. It disregards the importance of addressing cultural barriers and risk undermining the success of the implementation.
While financial incentives may motivate some employees in the short term, they may not address the underlying cultural barriers to change. Additionally, reliance solely on financial incentives may create a transactional rather than a supportive work environment, potentially leading to disengagement once incentives are removed.
This option recognizes the challenges posed by cultural barriers to change, such as concerns about job security and technological competence. By offering training and support, employees can develop the necessary skills and confidence to embrace the new platform, leading to smoother adoption and reduced resistance.
Letting go of employees rather than listening to their concerns and investing in their training is a destructive way to navigate change and creates a negative culture that will harm the organization.
Which of the following choices will MOST influence how the information security program will be designed and implemented?
A.Type and nature of risk
B.Organizational culture
C.Overall business objectives
D.Lines of business
B is the correct answer.
Justification
The specific risk faced by the enterprise will affect the security program, but how this risk is perceived and dealt with depends on the organizational culture.
The organizational culture generally influences risk appetite and risk tolerance in addition to how issues are perceived and dealt with and many other aspects that have significant influence over how an information security program should be designed and implemented.
Business objectives will determine the specific kinds of risk to be addressed but will not greatly influence the actual program development and implementation.
The lines of business will affect the specific kinds of risk to be addressed but will not greatly influence the actual program development and implementation.
What is the BEST strategy to ensure success when expanding business in a new country or region?
A. Maintain a uniform organizational culture across all regions to ensure consistency.
B. Adopt the best practices of a neighboring country where the bank already has an established presence.
C. Focus on the culture and practices of the country where the headquarters are located.
D. Tailor organizational practices to accommodate local norms and values.
D is the correct answer.
Justification
While consistency across regions may seem desirable for control purposes, it can overlook the importance of local context and cultural differences. Maintaining a uniform organizational culture may lead to resistance and lack of alignment with local needs and preferences, potentially hindering the organization’s success in diverse markets.
While a neighboring country may have a similar culture, it is necessary to tailor practices to the target country’s culture to ensure that all nuances and unique aspects are addressed.
While alignment with headquarters is important, imposing the culture of a different country, without considering the local one, can create tensions and conflicts. It may hinder collaboration, diminish employee morale, and limit the subsidiary’s ability to adapt to local markets and conditions, ultimately impacting its performance.
In a globalized business environment, organizations should recognize and respect cultural diversity. By embracing different cultural perspectives and adapting organizational practices to accommodate local norms and values, organizations can foster inclusivity, enhance employee engagement, and effectively navigate cultural differences to thrive in diverse markets.
The MOST basic requirement for an information security governance program is to:
A.be aligned with the corporate business strategy.
B.be based on a sound risk management approach.
C.provide adequate regulatory compliance.
D.provide good practices for security initiatives.
A is the correct answer.
Justification
To be effective and receive senior management support, an information security program must be aligned with the corporate business strategy.
An otherwise sound risk management approach may be of little benefit to an enterprise unless it specifically addresses and is consistent with the enterprise’s business strategy.
The governance program must address regulatory requirements that affect that particular enterprise to an extent determined by management, but this is not the most basic requirement.
Good practices are the foundation of the governance program but do not have precedence over business strategy as the most basic requirement.
An information security strategy presented to senior management for approval MUST incorporate:
A.specific technologies.
B.compliance mechanisms.
C.business priorities.
D.detailed procedures.
C is the correct answer.
Justification
The strategy is a forward-looking document that reflects awareness of technological baselines and developments in general, but specific technologies are typically addressed at lower levels based on the strategy.
Mechanisms for compliance with legal and regulatory requirements are generally controls implemented at the tactical level based on direction from the strategy.
Strategy is the high-level approach by which priorities and goals can be met. The information security strategy must incorporate the priorities of the business to be meaningful.
Detailed procedures are inappropriate at the strategic level.
Which of the following recommendations is the BEST one to promote a positive information security governance culture within an enterprise?
A.Strong oversight by the audit committee
B.Organizational governance transparency
C.Collaboration across business lines
D.Positive governance ratings by stock analysts
C is the correct answer.
Justification
Supervision by the audit committee would provide inputs and recommendations but would be of little help to promote a positive culture.
Governance transparency may contribute to the security management practice but is not directly linked to the establishment of a positive governance culture.
To promote a positive governance culture, it is essential to establish collaboration across business lines. This will enable line management to speak a common language and share the same goals.
Positive governance ratings by stock analysts may be useful for investors but will have little or no effect on internal organizational culture.
A multinational enterprise operating in fifteen countries is considering implementing an information security program. Which factor will MOST influence the design of the information security program?
A.Representation by regional business leaders
B.Composition of the board
C.Cultures of the different countries
D.IT security skills
C is the correct answer.
Justification
Representation by regional business leaders may not have a major influence unless it concerns cultural issues.
Composition of the board may not have a significant impact compared to cultural issues.
Culture has a significant impact on how information security will be implemented.
IT security skills are not as key or high impact in designing a multinational information security program as cultural issues.
Which of the following choices is the MOST likely cause of significant inconsistencies in system configurations?
A.A lack of procedures
B.Inadequate governance
C.Poor standards
D.Insufficient training
B is the correct answer.
Justification
A lack of proper procedures is a failure of governance and may be a cause of significant inconsistencies in system configurations; however, it is not the most likely one. Governance takes precedence, as it has to be in place to ensure proper procedures.
Governance includes the set of rules the enterprise operates by, oversight to ensure compliance, and feedback mechanisms that provide assurance the rules are followed. A failure of one or more of these processes is most likely to be the reason for inconsistencies in system configurations.
Poor standards are a sign of inadequate governance and may result in inconsistencies in system configurations; however, this is not the most likely reason, as governance takes precedence.
Insufficient training indicates that there are no requirements, or that the requirements are not being met, or that the trainers are not competent in the subject matter, all of which reflect ineffective governance that can result in a lack of oversight, a lack of clear requirements for training, or a lack of suitable metrics.
A large software organization is experiencing high turnover rates among its employees, particularly on the software development team. The turnover is attributed to dissatisfaction with the leadership style of the department head, who has an authoritative approach. What action should the information security manager recommend to address this issue?
A. Terminate the department head to minimize further turnover.
B. Offer financial incentives to the members of the department to reduce the turnover rate.
C. Conduct an organizational restructuring to remove hierarchical leadership structures.
D. Implement leadership training to help the department head to adapt their leadership style.
D is the correct answer.
Justification
This option suggests a drastic measure of terminating the department head. While it might address the immediate turnover issue, it does not address the underlying problem of leadership style mismatch and may create further disruption and instability within the organization.
While financial incentives may motivate some employees in the short term, they do not address the underlying problem of leadership style and can even worsen the situation.
This option proposes a significant organizational change to eliminate hierarchical leadership structures entirely. While it aims to address the issue of authoritarian leadership, it may not be practical or necessary, and such a restructuring could introduce new challenges and disruptions to the company’s operations.
This option acknowledges the issue of dissatisfaction with the leadership style and proposes a proactive solution by providing training to the department head. It aims to address the root cause of the turnover by helping the department head develop a leadership style that aligns better with the preferences of the employees.
Which of the following actions would help to change an enterprise’s security culture?
A.Develop procedures to enforce the information security policy.
B.Obtain strong management support.
C.Implement strict technical security controls.
D.Periodically audit compliance with the information security policy.
B is the correct answer.
Justification
Procedures will support an information security policy, but this is not likely to have much impact on the security culture of the enterprise.
Culture in an enterprise, is a reflection of senior management vision and guidance, and only management support and pressure will help to change an enterprise’s security culture.
Technical controls will provide more security to an information system and staff; however, this will not help change the security culture.
Auditing will help to ensure the effectiveness of the information security policy; however, auditing is not effective in changing the culture of the company.
Which of the following is the GREATEST success factor for effectively managing information security?
A.An adequate budget
B.Senior level authority
C.Robust technology
D.Effective business relationships
D is the correct answer.
Justification
An adequate budget is important, but without cooperation and support from senior managers, it is unlikely that the security program will be effective.
Senior level authority can be helpful in communicating at the right organizational levels, but effective security requires persuasion, cooperation and operating collaboratively.
Good technology and a robust network will certainly help security be effective, but they are only part of what is required.
Support for information security from senior managers is essential for an effective security program. This requires developing good relationships throughout the enterprise and particularly with influential managers.
Effective governance of enterprise security is BEST ensured by:
A.using a bottom-up approach.
B.management by the IT department.
C.referring the matter to the enterprise’s legal department.
D.using a top-down approach.
D is the correct answer.
Justification
Enterprise security governance may not be reflected effectively by a bottom-up approach, as it will not bring focus to management priorities.
Governance of enterprise security affects the entire enterprise, not just the management of IT.
The legal department is part of the overall governance process and may provide useful input but cannot take full responsibility.
Effective governance of enterprise security needs to be a top-down initiative, with the board and executive management setting clear policies, goals and objectives and providing for their ongoing monitoring.
An enterprise’s board of directors has learned of recent legislation requiring enterprises within the industry to enact specific safeguards to protect confidential customer information. What actions should the board take next?
A.Direct information security on what actions to take.
B.Research solutions to determine the proper solutions.
C.Require management to report on compliance.
D.Do nothing; information security does not report to the board.
C is the correct answer.
Justification
The board would not direct information security activities; this would be the function of executive management.
The board would not undertake research but might direct the executive to see that it was completed.
Information security governance is the responsibility of the board of directors and executive management. In this instance, the appropriate action would be to ensure that a plan was in place for implementation of needed safeguards and to require updates on that implementation.
The board has oversight responsibilities and doing nothing would not be a prudent course of action.
Which of the following choices is the BEST indicator of the state of information security governance?
A.A defined maturity level
B.A developed security strategy
C.Complete policies and standards
D.Low numbers of incidents
A is the correct answer.
Justification
A defined maturity level is the best overall indicator of the state of information security governance. The maturity level indicates how mature a process is on a scale from 0 (incomplete process) to 5 (optimized process).
A developed security strategy is an important first step, but it must be implemented properly to be effective; by itself, it is not an indication of the state of information security governance.
Complete policies and standards are required for effective governance but are only one part of the requirement. By themselves, they are not an indicator of the effectiveness of information security governance.
The number of incidents is relatively unconnected to the effectiveness of information security governance. Trends in incidents would be a better indicator.
The FIRST step to create an internal culture that embraces information security is to:
A.implement stronger controls.
B.conduct periodic awareness training.
C.actively monitor operations.
D.gain endorsement from executive management.
D is the correct answer.
Justification
The implementation of stronger controls may lead to circumvention.
Awareness training is important but must be based on policies and supported by management.
Actively monitoring operations will not directly affect culture.
Endorsement from executive management in the form of policy approval provides intent, direction and support.
The enterprise has decided to outsource the majority of the IT department with a vendor that is hosting servers in a foreign country. Of the following, which is the MOST critical security consideration?
A.Laws and regulations of the country of origin may not be enforceable in the foreign country.
B.A security breach notification might get delayed due to the time difference.
C.Additional network intrusion detection sensors should be installed, resulting in an additional cost.
D.The company could lose physical control over the server and be unable to monitor the physical security posture of the servers.
A is the correct answer.
Justification
A company is held to the local laws and regulations of the country in which the company resides, even if the company decides to place servers with a vendor that hosts the servers in a foreign country. A potential violation of local laws applicable to the company might not be recognized or rectified (i.e., prosecuted) due to the lack of knowledge of the local laws that are applicable and the inability to enforce the laws.
Time difference does not play a role in a 24/7 environment. Pagers, cellular phones, telephones, etc., are usually available to communicate notifications.
Installation of additional network intrusion detection sensors is a manageable problem that requires additional funding but it can be addressed.
Most hosting providers have standardized the level of physical security in place. Regular physical audits can address such concerns.
How should an information security manager balance the potentially conflicting requirements of an international enterprise’s security standards with local regulation?
A.Give organizational standards preference over local regulations.
B.Follow local regulations only.
C.Make the enterprise aware of those standards where local regulations cause conflicts.
D.Negotiate a local version of the enterprise standards.
D is the correct answer.
Justification
Organizational standards must be subordinate to local regulations.
It would be incorrect to follow local regulations only, because there must be recognition of organizational requirements.
Making an enterprise aware of standards is a sensible step but is not a complete solution.
Negotiating a local version of the enterprise’s standards is the most effective compromise in this situation. Regulations cannot be changed by the enterprise, and it must achieve compliance, making it necessary to develop a local version of its standards in consultation with the principal office.
What must change management achieve from a risk management perspective?
A.It must be operated by information security to ensure that security is maintained.
B.It must be overseen by the steering committee because of its importance.
C.It must be secondary to release and configuration management.
D.It must assure that any changes will not involve any risk that exceeds the acceptable risk level.
D is the correct answer.
Justification
It is not important who oversees the change management process provided notification occurs and a consistent process is in place.
Change management oversight may or may not be the responsibility of the steering committee.
Change management is just as essential as release and configuration management to properly manage risk. Release and configuration management may be included as part of the change management process.
It is very important for change management to assure that any new changes or modifications will not affect the existing risk level or exceed the risk appetite. In general, risk reassessment should be conducted in case of any major changes, in order to conform with the acceptable level of security.
Laws and regulations should be addressed by the information security manager:
A.to the extent that they impact the enterprise.
B.by implementing international standards.
C.by developing policies that address the requirements.
D.to ensure that guidelines meet the requirements.
A is the correct answer.
Justification
Legal and regulatory requirements should be assessed based on the extent and nature of enforcement, the probability of enforcement action and sanctions, and the impact of noncompliance or partial compliance balanced against the costs of compliance.
International standards may not address the legal requirements in question.
Policies should not address particular regulations because regulations are subject to change. Policies should only address the need to assess regulatory requirements and deal with them appropriately based on risk and impact.
Guidelines would normally not address regulations, although standards may address regulations based on management’s determination of the appropriate level of compliance.
Which of the following choices is the MOST important consideration when developing the security strategy of a company operating in different countries?
A.Diverse attitudes toward security by employees and management
B.Time differences and the ability to reach security officers
C.A coherent implementation of security policies and procedures in all countries
D.Compliance with diverse laws and governmental regulations
D is the correct answer.
Justification
Attitudes among employees and managers may vary by country, and this will impact implementation of a security policy. However, the impact is not nearly as significant as the variance in national laws.
Time differences and reachability are not significant considerations when developing a security strategy.
Implementation occurs after a security strategy has been developed, so this cannot be a consideration in its development.
Laws vary from one country to another, and they can also be in conflict, making it difficult for an enterprise to create an overarching enterprise security policy that adequately addresses the requirements in each nation. The repercussions of failing to adhere to multiple legal frameworks at the same time is the most important among the considerations listed.