Inglés 2 Flashcards

1
Q

competitive rate

A

an amount or level of payment that is as good or as better than other amounts or levels of payments

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2
Q

currency

A

the system of that is used in a particular country in a particular time

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3
Q

distributor

A

a person or company that buys products from a manufacturer and sells them for a profit to other business, stores or customers, often by transporting the goods to different places

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4
Q

invoice

A

a document that lists things provided or work done, gives their cost, and asks for payment

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5
Q

profit potential

A

something that is able to develop into earning money in the future when the necessary conditions exist

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6
Q

commission

A

to ask someone to do a particular piece of work for you

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7
Q

course of action

A

the way that something happens or the way to do something

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8
Q

infrastructure

A

the basic systems and services that are needed in order to support an economy

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9
Q

lease

A

an agreement to pay money in order to use land, a building, a vehicle or a piece of equipment for a particular period of time

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10
Q

tax question

A

sentence or phrase used to find information about money paid to the government

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11
Q

brainstorm

A

a meet in a group to suggest a lot of ideas quickly to consider them more carefully later

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12
Q

mannerism

A

something that a person does repeatedly with their face, hands or voice, and which they may not realize they are dping

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13
Q

potential return

A

the amount of profit made by an investment or a business activity that is able to grow in the future

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14
Q

loyalty programme

A

a scheme rewarding customers for buying goods or services from a particular store or company

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15
Q

social network

A

a website that allows users to post messages, information, images, etc. to other users

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16
Q

circumstantial

A

happening because of a particular situation

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17
Q

financial implication

A

the effect that an action or decision about money will have on something or someone

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18
Q

accountability

A

a situation in which someone is responsible for what happens and can give a satisfactory reason for them

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19
Q

bias

A

the fact of allowing personal opinions to influence your judgment in an unfair way

20
Q

meeting venue

A

the place where a meeting happens

21
Q

correlation

A

a connection between two or more things, especially when one of them causes or influences the other

22
Q

counter-productive

A

having an opposite effect to the one that was wanted, and therefore harmful

23
Q

webinar

A

an occasion when a group of people go online at the same time to study or discuss something

24
Q

environmentally friendly

A

designed or operating in a way that does not harm the environment

25
Q

legal action

A

the process of using lawyers, courts of law, etc. to solve disagreements, or an occasion when this happens

26
Q

work remotely

A

work mainly from home and communicate with the company with email and telephone

27
Q

balance sheet

A

a financial statement that shows a company’s assets and debts at a particular time

28
Q

board meetings

A

an occasion when a group of people who are responsible for making rules and decisions on behalf of an organization meet in order to discuss something

29
Q

cashflow

A

the movement of money into and out of a company’s accounts, used as a measure of how much money the com any spends, earns and how much profit it will make in a period of time

30
Q

rush hour

A

one of the very busy times of the day on roads, trains, etc. when people are going to work or home

31
Q

staff turnover

A

the rate at which employees leave a company and are replaced by new employees

32
Q

base salary

A

the amount of money that someone earns every year in their job, not including any extra payments

33
Q

benefits

A

advantages the employee receives from their employer in addition to money

34
Q

competitive advantage

A

the conditions that make a business more successful that the businesses it is competing with, or a particular thing that makes them more successful

35
Q

people person

A

someone who is good at dealing with other people

36
Q

redundant site

A

a place on the Internet which is no longer needed where a person, company or organization can give information about their products or services

37
Q

website hosting

A

providing the equipment and software necessary for a website to be available on the internet

38
Q

employee attitude

A

the feeling that someone who is paid to work for someone else has, and the way this makes them behave

39
Q

voucher

A

a printed piece of paper used to pay for particular goods or services, or to pay less than the usual price

40
Q

Call-centre operative

A

a person who works in a large office in which a company’s employee provides information to its customers, or sell or advertise its goods or service by telephone

41
Q

rapport

A

a good understanding of someone and an ability to communicate well with them

42
Q

line manager

A

someone directly in charge of workers

43
Q

corporate client

A

a large business that recieves professional services from an organization

44
Q

integrated marketing plan

A

the business activity that involves finding out what customers want, using that information to design products and selling them effectively in a combined form

45
Q

service line

A

a range of similar business activities that are sold by the same company, with different features and different prices