Instruction Skills

Question 1

What is the first step in designing a behavior training plan?

Answer 1

Define the target behavior in observable, measurable terms

▶ Before choosing reinforcers or starting sessions, we need to clearly define what the dog is being trained to do. Behavior needs to be observable, measurable, and specific (e.g., “dog touches nose to handler’s palm”).

Question 2

7. Which of the following would be a poor training plan objective?

A. “Dog greets people politely by sitting when approached”
B. “Dog jumps less during greetings”
C. “Dog remains on a mat while the door opens for 30 seconds”
D. “Dog responds to ‘leave it’ in a food distraction setting”

Answer 2

B. “Dog jumps less during greetings”

▶ “Jumps less” is vague and hard to measure. The others (including your answer) are much more clear and actionable.

Question 3

What are the five steps to empathic listening?

Answer 3

1. Quiet your mind and focus on what they are saying
2. Listen fully and openly to what they are saying
3. Listen through the words to the deeper thought and feelings behind them
4. Don’t interrupt them when they are speaking to you
5. Say back to them in your own words and the feelings you sensed

Question 4

What is the Americans with Disabilities Act (ADA)?

Answer 4

is a civil rights law that prohibits discrimination based on disability in employment, state and local government, public accommodations, commercial facilities, transportation, and telecommunications, ensuring equal access and opportunity for people with disabilities

Question 5

What are the three learning styles for clients?

Answer 5

Visual (demonstrating)
Auditory (explaining)
Kinesthetic (hand on)

Question 6

The ideal amount of space for every student in your class is?

Answer 6

6 feet

Question 7

No matter where you hold class, you should:

A. Keep plenty of space between dogs
B. Stop class when there are distractions
C. Erect barriers between dogs
D. Wait for all students to arrive before beginning class

Answer 7

A. Keep plenty of space between dogs

Question 8

When listening to a client describe their dog, it is most important to pay attention to:

A. The specific words they use
B. Whether they make eye contact with you
C. If their body is slightly turned away from you
D. Their nonverbal communication

Answer 8

D. Their nonverbal communication