int mg

Question 1

Subcontracting or contracting out of activities to external organizations that had previously been performed by the firm is called:
a. Insourcing;
b. Homesourcing;
c. Offshoring;
d. Outsourcing.

Answer 1

d. Outsourcing.

Question 2

The process by which companies undertake some activities at offshore locations instead of in their countries of origin is:
a. Offshoring;
b. Homesourcing;
c. Insourcing;
d. Outsourcing.

Answer 2

a. Offshoring;

Question 3

Which two countries led the effort to mobilize public and private support for Greece in 2010?
a. France and Romania;
b. Spain and Germany;
c. Spain and France;
d. France and Germany.

Answer 3

d. France and Germany.

Question 4

Embedded learning technology will allow thinking to occur in machines.
a. True;
b. False.

Answer 4

b. False.

Question 5

… can be a difficult problem for many international managers, who often come from advanced economies and believe that their state-of-the-art knowledge is more than adequate to handle the challenges of doing business in less developed countries.
a. Parochialism;
b. Symbolism;
c. Nationalism;
d. Simplification.

Answer 5

a. Parochialism;

Question 6

A company with a geocentric predisposition tries to integrate a global systems approach to decision making.
a. True;
b. False.

Answer 6

a. True;

Question 7

The benefits or advantages of culturally diverse groups include the following except:
a. Improved decision-making;
b. Enhanced creativity;
c. Glass-ceiling protection;
d. Increased effectiveness of organization performance.

Answer 7

c. Glass-ceiling protection;

Question 8

… culture is characterized by a strong emphasis on the hierarchy and orientation to the person.
a. Eiffel Tower;
b. Guided missile;
c. Family;
d. Incubator.

Answer 8

a. Eiffel Tower;

Question 9

… culture is a project-oriented culture.
a. Guided missile;
b. Family;
c. Eiffel Tower;
d. Incubator.

Answer 9

a. Guided missile;

Question 10

Communication is the process of transferring meanings from sender to receiver.
a. False;
b. True.

Answer 10

b. True.

Question 11

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.
a. False;
b. True.

Answer 11

b. True.

Question 12

The three degrees of communication quantity are:
a. Succinct, affective and precise;
b. Elaborate, exacting and succinct;
c. Coarse, precise and elaborate;
d. Precise, imprecise and elaborate.

Answer 12

b. Elaborate, exacting and succinct;

Question 12

One of the main objectives in developing the structure for joint ventures is to help the partners address and effectively meld their different values and organizational preferences.
a. True;
b. False.

Answer 12

a. True;

Question 13

Due to the risk of hacking, it is rare for MNCs to give their strategic partners direct access to their computer systems.
a. True;
b. False.

Answer 13

a. True;

Question 13

An overseas operation that is totally owned and controlled by an MNC is a wholly owned subsidiary.
a. False;
b. True.

Answer 13

b. True.

Question 14

Specialization is the use of defined structures and systems in decision-making, communicating and controlling.
a. False;
b. True.

Answer 14

a. False;

Question 14

In the two-factor motivation theory, the job content factors which include achievement, recognition, responsibility, advancement, and the work itself are referred to as:
a. Motivators;
b. Reward factors;
c. Hygiene factors;
d. Inducement factors.

Answer 14

a. Motivators;

Question 15

A quality control circle is a group of workers who meet on a regular basis to discuss ways of improving the quality of work.
a. True;
b. False.

Answer 15

a. True;

Question 15

Decisions that are heavily economic in orientation concentrate on such aspects as return on investment (ROI) for overseas operations.
a. True;
b. False.

Answer 15

a. True;

Question 16

As a TQM (Total Quality Management) technique, rewards and recognition tend to be effective universally.
a. False;
b. True.

Answer 16

b. True.

Question 17

The ultimate objective of the EU is to eliminate all trade barriers among member countries.
a. True;
b. False.

Answer 17

a. True;

Question 18

… consists of a job’s content, the methods that are used on the job, and the way in which the job relates to others in the organization.
a. Task portofolio;
b. Job composition;
c. Job design.

Answer 18

c. Job design.

Question 19

The creation of a digital framework:
a. Made the microprocessor obsolete;
b. Required satellites for all forms of communication;
c. Made business communication vastly more expensive;
d. Allowed high-power computer performance at low cost.

Answer 19

d. Allowed high-power computer performance at low cost.

Question 20

Emerging information technology has made work:
a. More tedious;
b. More portable;
c. More risky;
d. More complicated.

Answer 20

b. More portable;

Question 21

Technology does not have the potential to displace employees holding positions traditionally reserved for human thinking. a. False; b. True.

Answer 21

a. False;

Question 22

In a business context, individualism is synonymous with: a. Socialism; b. Capitalism; c. Collectivism; d. Totalitarianism.

Answer 22

b. Capitalism;

Question 22

In regard to the cultural dimension, "What is the person's relationship to other people?" the dominant characteristic for American managers is: a. Individualist; b. Collectivist; c. Hierarchic; d. Communal.

Answer 22

a. Individualist;

Question 23

Which of the following correctly matches a firm's predisposition with its strategy? a. Polycentric-national responsiveness; b. Regiocentric-global integration; c. Geocentric-regional integration and national responsiveness; d. Ethnocentric-global integration and national responsiveness.

Answer 23

d. Ethnocentric-global integration and national responsiveness.

Question 24

Organizational culture is complex and cannot be defined as a set of norms regulating the behavior of the employees of a firm. a. True; b. False.

Answer 24

a. True;

Question 24

From culture to culture, nonverbal gestures are universal, that is, they mean the same thing. a. True; b. False.

Answer 24

b. False.

Question 25

Managers should concentrate on "building common ground—essentially, shared knowledge—across locations, so that employees working offshore can anticipate the actions and decisions of their onshore counterparts without the need for extensive discussion." a. True; b. False.

Answer 25

a. True;

Question 25

Guided missile organizational cultures generally are made up of cooperative project teams. a. False. b. True;

Answer 25

b. True;

Question 26

... is the information that surrounds a communication and helps convey the message. a. Context; b. Circumstance; c. Stipulation; d. Contingency.

Answer 26

a. Context;

Question 27

An advantage of the global functional division structure is that only the CEO can be held accountable for the profits. a. False; b. True.

Answer 27

a. False;

Question 28

Pressure by local foreign government for continued growth of international sales encourage on-site: a. Supply and distribution operations; b. Maintenance; c. Safety operations; d. Manufacturing operations.

Answer 28

d. Manufacturing operations.

Question 29

The equity joint venture: a. Organizes worldwide operations based primarily on function and secondarily on product; b. Is characterized by one group merely providing a service for another; c. Involves a financial investment by the MNC in a business enterprise with a local partner; d. Provides the most benefits when the need for product specification or differentiation is high.

Answer 29

c. Involves a financial investment by the MNC in a business enterprise with a local partner;

Question 30

ISO 9000 certification is becoming a necessary prerequisite to doing business in the EU. a. False; b. True.

Answer 30

b. True.

Question 31

The process of giving individuals and teams the resources, information, and authority they need to develop ideas and effectively implement them is referred to as reengineering. a. True; b. False.

Answer 31

b. False.

Question 32

The theory that focuses on how individuals go about setting goals and responding to them and the overall impact of this process on motivation is: a. Equity theory; b. Expectancy theory; c. Motivation theory; d. Goal-setting theory.

Answer 32

d. Goal-setting theory.

Question 33

... is a psychological process through which unsatisfied wants or needs lead to drives that are aimed at goals or incentives. a. Ability; b. Motivation; c. Inducement.

Answer 33

b. Motivation;