Internship

Question 1

What are the best troubleshooting steps?

Answer 1

Start with easy steps first and then move to more difficult

Question 2

How to recover data from a hard drive?

Answer 2

Usr a hard drive reader to put to a new computer to get the data

Question 3

Troubleshooting power issues, what’s the first step?

Answer 3

Laptop - power adapter
Desktop - power supply

Question 4

Application has what kind of numbers

Answer 4

Serial

Question 5

What kind of numbers do windows have?

Answer 5

Model

Question 6

When ordering new replacement ensure what is the same?

Answer 6

Volts and wattage and amps

Question 7

Wattage is…?

Answer 7

How much power is going through the device

Question 8

Voltage is…

Answer 8

Electrical pressure which helps move electrons

Measures how strongly electrons are being pushed through the circuit

Question 9

Amperage is…

Answer 9

How much electrical charge is flowing past a point in one second

Question 10

Watts is

Answer 10

Amperage times Volts

Question 11

Kilowatts express

Answer 11

How much energy is consumed by unit of time

Kilowatt times hours = power

Question 12

When turning on a computer always check

Answer 12

Specs - to see how fast it should be going
Check ram and Processor

Question 13

System shows what

Answer 13

All the info on the computer

Question 14

What is the purpose of a server?

Answer 14

To share resources within an organization

Designated permissions to each person

Question 15

Open Core legacy

Answer 15

Program that allows legacy systems to run newer operating systems

Question 16

When looking for a motherboard, what are you looking for

Answer 16

Make sure it’s functional, and not parts for the motherboard

Question 17

Pw

Answer 17

mascs01

Question 18

C Drive stores what?

Answer 18

The OS or operating system

Question 19

Remote identifier =

Answer 19

End users remote ip address

Question 20

Cmd brings up…

Answer 20

Brings up comand prompt
And then ipconfig

Question 22

In order for 2 VPN to connect they need to connect over what?

Answer 22

Static IP address

Question 23

Ipconfig /all does what?

Answer 23

Provides more information about the IP address

Things like DNS

Question 24

Trace Route

Tracert

Ex: tracert google.com

Answer 24

Shows all of the routers it takes to get to the website

Cab shield the static IP address

Question 25

Subnet mask

Answer 25

Always 255.255.255.0 For IPv4 Helps separate the subnetwork

Question 26

Www.fast.com does what

Answer 26

Checks your internet speed

Question 27

KISS

Answer 27

Keep it simple stupid

Question 28

Operating systems are stored on the

Answer 28

Hard drive

Question 29

Screens purchase

Answer 29

Serial and model number needed Order from amazon

Question 30

Wireless provider responsible for

Answer 30

Public network

Question 31

Modem

Answer 31

Converts network from isp to your device

Question 32

Modem, router, and switch

Answer 32

Modem - for internet through ISP Router - because people need wifi, they get this. This provides IP addresses Switch - internet from modem to individual devices

Question 34

Ssid

Answer 34

Name of internet Ex. Apparently yip yip

Question 35

Sending something to Nike computer. What is the path

Answer 35

Trace Route shows: 1. My device 2. My router 3. My modem 4. To ISP 5. Nike modem 6. Nike router 7. Nike device

Question 36

Packets are what?

Answer 36

Smaller pieces of data encapsulated into a tube Ex. When you send an email, the whole email doesn't go. It is sent in packets and then reassembled

Question 37

Packet capture

Answer 37

The actual data in that capsule

Question 38

To turn on a mac after repairing it you must

Answer 38

Connect it to power. The battery alone isn't enough

Question 39

Code to bypass windows 11 requirement to log into Microsoft account

Answer 39

Oobe\bypassnro

Question 40

Shift + f10 brings up what

Answer 40

Cmd

Question 41

How to backup a system

Answer 41

Clone current drive to a new drive and then update. File explorer - this PC- c drive- users. Look for their account. Transfer data to external drive (usb). Go to USB drive. Create a folder with the same user. Manually create duplicate folder. Then copy over the data.

Question 42

Username - Blain Kratz

Question 43

Cleaner does ehat

Answer 43

Cleans cookies and caches to help speed up a system

Question 44

Cpu handles what

Answer 44

All inputs on the computer. Even clicking enter

Question 45

To check the system files to check for corrupted files Cmd

Answer 45

Sfc /scan System file check

Question 46

Chkdsk /f /r To fix a hard drive

Answer 46

Check disk and fix and repair

Question 47

Ninite.com

Answer 47

Program that shows you usual applications people download and just allows you to download them from there

Question 48

System file check

Answer 48

Sfc / scannow