Interpersonal Relationships FINAL Flashcards
(104 cards)
communication
any process in which people, through the use of symbols, verbally and/or nonverbally, consciously or not, intentionally or not, generate meanings with and across contexts, cultures, channels, and media
principles of sending (communicating)
the effectiveness of sending is measured by what is heard not by what is said
what percentage of how we say something is body language?
55%
what percentage of how we say something is the words used?
10%
what percentage of how we say something is tone of voice?
35%
attending (physical)
the ways which a person follows a conversation physically
what are some skills of attending?
open posture, eye contact, and leaning
listening (mental)
ability to capture and understand the message whether it’s transmitted verbally or nonverbally
rehearsing (refer to listening)
thinking about the response instead of what is being said
insincerity (refer to listening)
not being concerned about what the other is talking about
the potential of appeal
- asked to do wrong
- authority is doing wrong
- disagreeing with authority
the prerequisites to the apeal
- right standing
- right timing
- right attitude
- right wording
the procedure of the appeal
- plan ahead
- prepare your heart
- present your request
- proceed based on the answer
five levels of communication
- cliché
- facts
- opinions
- feelings
- moods
what levels of communication are necessary for intimacy?
levels 4-5 (feelings and moods)
what is the goal of the five levels of communication?
to improve on communication and bring it to a point that will enable relationships to grow to deeper levels
love definition
choosing to discover and understand the needs of another and expend whatever resources necessary to meet those needs
verse for the definition of love
1 Corinthians 13:4-7
the methods of communication
- drive thru talking
- isolation principle
- emotional word pictures
5 love languages
- words of encouragement
- quality time
- giving gifts
- acts of service
- physical touch
dynamic homeostasis
we initiate change in order to maintain consistency
conflict
disagreement that results from a clash of opposing responses to various challenges and reasons
irrational dogmatism/hardcore antagonist
people that are so stubborn and irrational about their stance that they will not listen to anybody
contention
the result of an improper response to conflict generated by the attempt of one person trying to impose his will on another