Interview Flashcards
Tell me about yourself?
Hello, I’m Jenice Resto, a results‑driven Industrial Engineer with over five years of experience in manufacturing operations, equipment validation, and process optimization. I’ve led global product transfers and implemented Lean projects such as a 50% reduction in line changeover time while developing SOPs and training teams. I’m bilingual in English and Spanish, skilled in SAP and continuous improvement, and excited to bring my PLM and change‑management expertise to Collins Aerospace
What is Product Lifecycle Management (PLM)?
Management of data and processes from design to end of life.
Engineering Change Order (ECO)
Formal request for a change in design or process.
Factory Acceptance Test (FAT)
On site testing at the supplier before shipment.
IQ/OQ/PQ
Installation/Operational/Performance Qualification.
DMAIC
Lean Six Sigma: Define–Measure–Analyze–Improve–Control.
OEE (Overall Equipment Effectiveness)
Metric of availability, performance, and quality.
SOP (Standard Operating Procedure)
Documented standard procedure.
FMEA (Failure Mode & Effects Analysis)
Analysis of failures and their effects.
SIPOC
Suppliers–Inputs–Process–Outputs–Customers mapping.
Swimlane Diagram
Process diagram by roles.
Root Cause Analysis
Analysis of root causes (5 Whys, fishbone).
Why do you want to work at Collins Aerospace?
I’m excited by Collins’s leadership in aerospace technology and its commitment to continuous improvement. My background in process optimization and PLM tools like SAP aligns perfectly with your goal to streamline engineering change processes and ensure on‑time delivery.
Describe your experience with FAT in France.
I led the FAT for a new equipment at a supplier site in France. I developed and executed IQ/OQ/PQ protocols, and validated 100% compliance with design and manufacturing requirements, achieving an initial OEE of 92%
How have you used DMAIC?
I led a DMAIC project on the Sartoflow® line. Using VOC, CTQ, SIPOC, swimlane and fishbone, we cut changeover time by 50% and reduced customer complaints by addressing 15 assembly errors, saving $41K in credits.
How do you handle Engineering Change Orders?
I support ECOs by drafting change requests, coordinating cross‑functional reviews, updating SOPs, and verifying implementation through post‑change audits.
Tell me about a time you mentored a team.
I supervise and mentor four Capstone students weekly, teaching DMAIC and time studies. Their project reduced packaging rework by 10% and assembly errors by 15%.
How will you manage English communication gaps?
I prepare key technical phrases in advance, speak clearly, and ask for clarification when needed. I’m committed to continuous improvement of my English through courses and daily practice.
Como es tu nivel de ingles?
Tengo un nivel de inglés profesional, especialmente en lectura y redacción técnica. He liderado proyectos y entrenamientos en inglés, y actualmente sigo perfeccionando mi expresión oral.
I’m proficient in English for technical and business purposes. I’ve successfully led projects and trainings in English, and I’m always working on enhancing my conversational skills.
