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Interview > Interview > Flashcards

Interview Flashcards

1
Q

Decision you regret

A

Landing in Sharana at max crosswind

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2
Q

Time you disagreed

A

Sending Cureton around at Salerno

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3
Q

Teamwork example

A

AirDrop malfunction where one stick didn’t go out

OR

State mission to Saudi with missing FA

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4
Q

Leadership story

A

Having an FA go DNIF on AF2 mission

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5
Q

Innovative story

A

Making duct tape cover for gear handle

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6
Q

Why hire you

A

Motivated
Care
Strong flying record and I love to fly

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7
Q

Biggest strength

A

Dependable

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8
Q

Biggest weakness

A

Not good at asking for help

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9
Q

Tell me about yourself

A
  1. Family
  2. Career- 3 aircraft
  3. Hobbies
  4. Want to make a difference in world
  5. Excited to be here. Newark story.
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10
Q

Why SWA

A
  1. Culture fit- efficiency, getting job done for company and customer, having fun and being great at job.
  2. Want to care about company and vice versa
  3. Love flying airplanes
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11
Q

Time you broke a rule

A

Worked into crew rest time to coordinate stairs for VP.

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12
Q

Structure for telling a story

A

SSARR-

START- where and what airplane
STATE- problem
ACTION- that I took
RESULT
REACTION- what I took back or learned
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13
Q

5 things I want to get across

A
  1. AF2- grit and teamwork
  2. 3x EP- shows trust put in me
  3. Afghanistan airdrops- helped others, customer service
  4. Family
  5. Hobbies
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14
Q

AIM definition of min fuel

A

10% flight time up to 45 minutes?

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15
Q

AIM definition of holding

A

Look it up

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16
Q

How to calculate VDP

A

HAT divided by glideslope

10 percent of HAT in seconds

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17
Q

What VVI do I need to descend?

A

Feet per NM times NM per minute

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18
Q

TMAAT you ran low on gas

A

Learjet story diverting from Andrews to Langley

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19
Q

TMAAT you diverted

A

C-130 ocean crossing to deploy. Took a delay for de-icing in St Johns, we’re going to be after quiet hours in Mildenhall, diverted to Prestwick. Not cosmic.

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20
Q

TMAAT you had an emergency

A

Bird strike on a night low level with the Iraqi O-6

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21
Q

TMAAT you had good customer service

A

Followed up with students after I flew with them in the 48th.

On time arrival for VP in South Bend

Flew NY to Saudi with 5 FAs

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22
Q

TMAAT you improved safety

A

Kandahar taxi obstacle

Gouge for airdrop run in

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23
Q

TMAAT you corrected something unsafe

A

Cureton go around.

Student roll past 70 degrees on low level

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24
Q

TMAAT you showed teamwork

A

Every flight helped the team clean, load food, load bags.

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25
Q

TMAAT you didn’t get good service

A

KBOS waiting for fuel truck with John Kerry

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26
Q

How do you spend idle time at work?

A

Check in on crew. Gradebook training.

At rest stops, local food or tourism with the crew.

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27
Q

TMAAT how you handle stress

A

Rocket attacks or birth of kids.

I use humor, running, preparation, attitude, family

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28
Q

Anything else you want to tell us?

A
  1. Thank you
  2. Really want to be on the team
  3. If I’m fortunate enough, how can I prepare for training ahead of time?
29
Q

Hypothetical question outline

A
  1. Get the facts
  2. Can I solve this by myself
  3. Involve the other person
  4. Follow up, tell him what I’ll do
  5. Follow up at lowest level
30
Q

CRM scenario 5 step outline

A

TGSTD

31
Q

MOTIVATED

PROVE IT

A

I got myself specially hired to fly AF2.

I’m a 3x Evaluator

I’ve worked multiple exec and scheduling jobs.

32
Q

CARE

PROVE IT

A

Care about mission, people

I’ve had success because I’ve built good relationships

I wear gear off duty, I’m proud.

33
Q

LOVE TO FLY

PROVE IT

A

More hours than peers

Flew 3 different aircraft in AF

34
Q

IM DEPENDABLE

PROVE IT

A

I’ve executed missions all over the world and never have taken off late

I’ve been trusted by my commanders as exec and EP

35
Q

IM A LEADER

PROVE IT

A

I’ve been a flight commander twice

I currently lead crews of 20, 5 different crew positions

I have a masters in leadership

36
Q

IM A GOOD PILOT

PROVE IT

A

I’ve passed all 23 AF check rides

I was the 89th’s pilot of the year in 2016.

I was hand selected for schoolhouse and the 89th

I was Stan/Eval in 3 different aircraft

37
Q

IM EASY TO WORK WITH

PROVE IT

A

I work with 5 different crew positions on 24 hour days, never had issues.

Flew on hard crews during three deployments, always built solid teams, no issues.

38
Q

TMAAT you had a conflict

A

CSO slammed vacuum in front of me. I told him up front he was out of line. The next day, I pulled him aside, gave him my perspective, got him to agree, and I made sure nothing was wrong.

39
Q

CRM model

A

TGSTD

  1. Transfer AC control
  2. Gather info- WX/Notam/fuel/runway/time
  3. State options. Ask if I missed anything
  4. Take recommendations, Jr first
  5. Decide and brief plan
40
Q

Storytelling model

A

SARR

Situation
Action
Result
Reaction

41
Q

I MAKE GOOD DECISIONS

PROVE IT

A

I’ve never been in trouble with customers, peers, or superiors

I was trusted to command senior leader missions worldwide

I was trusted to instruct and evaluate in 3 different aircraft

42
Q

ILL REPRESENT THE COMPANY WELL

PROVE IT

A

Being proud of my job and who I work for is important to me

I give AF2 gifts to people that they probably don’t like, and will give company gifts in the future

I will talk up the company to friends and family because it’ll make me proud

43
Q

I LIKE CUSTOMER SERVICE

PROVE IT

A

I enjoyed providing good service even as a teenager- caddy, lawn cutting, BR, pizza

It makes me feel good to go above and beyond for others

I always asked contacts for feedback outside the survey

44
Q

I CAN BE DIPLOMATIC

PROVE IT

A

I coordinate service, security, etc with other cultures

I put myself in their shoes and try to explain it from their perspective

I say thank you a lot

I try to be personable first

45
Q

TMAAT you had an emergency

A

Airdrop emergency where one stick didn’t go out in Afghanistan

46
Q

TMAAT how you corrected something unsafe

A

Taxi hazard in Kandahar

47
Q

TMAAT conflict resolution

A

Mike Jones and Ben Lewis

48
Q

TMAAT time you broke a rule

A

Crew rest for VP Houston mission

Flying through clouds VFR in Afghanistan

49
Q

TMAAT leadership

A

FA DNIF on AF2, had to drop duty day to 16.

50
Q

TMAAT teamwork

A

FA DNIF on SECSTATE. Had to fly 22 hour day with only 5 FAs from NY to Saudi

51
Q

TMAAT customer service

A

VP dead on arrival into South Bend

How I always ask for feedback in addition to survey

52
Q

TMAAT empathy

A

Loadmasters on deployment wife went to hospital

53
Q

TMAAT innovation/creativity

A

Bagram lavatory story

Duct tape gear cover for C-130 on NVGs

54
Q

TMAAT CRM

A

Around the world with no APU bleed air

55
Q

TMAAT you messed up

A

T-1 nav checkride

Landing in Sharana

56
Q

Tell me about yourself

A

Family- Dad flew
Career
Hobbies
Excited to be here- Newark story. Want to make a difference

57
Q

TMAAT customer OR supervisor was mad or disagreed with you

A

FLOTUS movie story

58
Q

TMAAT you led a team to unsuccessful conclusion

A

FLOTUS fuel tank break in Hawaii

59
Q

TMAAT you led team to an unsuccessful conclusion

A

Go around at Salerno

60
Q

UPS founder

A

Jim Casey

61
Q

UPS original name

A

American Messenger Company, founded 1907 in Seattle

62
Q

UPS values

A

SWICH

Safety
Work Ethic
Integrity 
Customer service
Humility
63
Q

TMAAT you led team to an unsuccessful conclusion

A

Go around at Salerno

64
Q

UPS founder

A

Jim Casey

65
Q

UPS original name

A

American Messenger Company, founded 1907 in Seattle

66
Q

UPS values

A

SWICH

Safety
Work Ethic
Integrity 
Customer service
Humility
67
Q

Time you disagreed with supervisor

A

Uncle Joey after alert launch to Cuba

68
Q

Why UAL

A

Love to fly- Newark Continental story. Like UAL routes, Asia.

People in the 89th I really respected fly for United now and love it.

Like the domicile. Chicago.

Satisfaction out of flying pax. Weddings, reunions, graduations, etc.

Interview (5 decks)

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