Interview prep Flashcards

(51 cards)

1
Q

What makes an effective team?

A

🧭 Shared Goal: Work together for patient-centred outcomes (safe discharge, rehab progress).
πŸ”„ Adaptability: Flex across wards, respond to urgent respiratory referrals, adjust plans as needed.
🀝 Supportive: Delegate tasks like non-urgent reviews to support staff; mentor students with clinically reasoned supervision.
πŸ“¦ Efficient: Order equipment to prevent discharge delays.
πŸ—£οΈ Communicate: Clear updates in MDT, handovers, and written notes to maintain patient safety.

βœ… Teamwork = flexibility, communication, and shared responsibility.

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2
Q

Q: Example of going the extra mile in patient-centred care?

A

Elderly patient with dementia + deconditioning β†’ anxious in rehab.
🧠 Built rapport using gardening (their hobby).
⏰ Scheduled morning sessions (less confusion) and PD medication
🀝 Involved family + MDT for consistency.
🏑 Helped plan discharge with OT + tailored home routine. (downstairs living and bed lever)
βœ… Patient became more engaged + improved function.

Key Point:
Adapted care to their needs + interests = better outcomes.

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3
Q

Describe a time you demonstrated effective teamwork.

A

Elderly rehab ward – patient struggling with mobility + discharge barriers.
🀝 Held MDT huddle: physio, OT, nurse, discharge coordinator.
🧠 Shared physio findings + Actively listened to others’ input.
🎯 Agreed on joint rehab goals + safe discharge plan.
πŸ“… Coordinated therapy sessions to avoid fatigue/clash.
βœ… Smooth discharge + improved patient confidence.

Key Point:
Clear communication + shared goals = safe, efficient patient care.

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4
Q

Tell me about a time you dealt with conflict in the workplace.

A

On placement, nurse wanted to walk a patient before I’d assessed them post-fall.
βš–οΈ Calmly explained need for physio input first (safety concern).
πŸ—£οΈ Listened to their concerns about time pressures.
πŸ”„ Suggested quick joint review to meet both needs.
βœ… Avoided unsafe mobilising + maintained good working relationship.

Key Point:
Stay respectful, listen, and find a safe, patient-focused compromise.

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5
Q

How do you manage a busy caseload?

A

Ward with multiple referrals.
πŸ“‹ Prioritised based on mobility status, discharge planning, red flags.
⏱️ Used handover and SBAR to update team.
βœ… Everyone seen safely + effectively.
Key: Prioritise based on need + communicate clearly.

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6
Q

How do you cope under pressure?

A

Acute ward during staff sickness.
⚑ Stayed calm, used task list to structure day.
πŸ™‹ Asked seniors for support when needed.
βœ… Managed caseload + maintained safe care.
Key: Stay organised, ask for help, patient safety first.

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7
Q

Example of adapting your communication?

A

Patient with hearing impairment.
πŸ“„ Used written prompts + gestures.
πŸ—£οΈ Spoke clearly, checked understanding often.
βœ… Built trust + achieved rehab goals.
Key: Flex your style to meet patient needs.

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8
Q

Talk through an assessment you led.

A

MSK: knee pain post-injury.
🧠 Subjective β†’ ruled out red flags.
🦡 Objective β†’ ROM, strength, function.
πŸ“ˆ Set SMART goals + created rehab plan.
βœ… Improved strength + returned to sport.
Key: Link findings to goals + justify your plan.

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9
Q

Tell me about something you learned from feedback.

A

Placement feedback: improve time management in documentation.
πŸ“ Practised SOAP style, used time blocks.
βœ… Became quicker + more structured.
Key: Take feedback positively + apply it.

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10
Q

How do you use evidence in practice?

A

Low back pain case β†’ checked NICE guidelines.
πŸ“š Chose active rehab approach.
πŸ“ˆ Explained evidence to patient = better buy-in.
βœ… Improved engagement + outcome.
Key: Know current guidance + apply it to care.

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11
Q

How do you maintain professionalism as a Band 5?

A

Patient made personal comments during treatment.
🧍 Maintained firm, polite boundaries.
πŸ“‹ Focused on goals + explained purpose of interventions.
βœ… Relationship stayed professional.
Key: Protect trust + keep interactions appropriate.

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12
Q

Tell me about a time you delegated effectively.

A

Busy morning on the ward, several patients needing mobility checks, chest physio and falls r/v
πŸ™‹ Delegated basic mobility reviews to the rehab assistant.
πŸ—£οΈ Gave clear instructions + checked understanding.
> OT order equipment to facilitate d/c
πŸ“ Reviewed outcomes together.
βœ… Managed caseload safely and efficiently.
Key: Safe delegation = clear communication + appropriate supervision.

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13
Q

How to provide active listening

A

Speak slowly and clearly with a friendly tone.

Smile and maintain eye contact to offer reassurance.

Keep your body language open and non-threatening (e.g., approach from the front, get to eye level).

Use gentle repetition if needed:

β€œIt’s Chrisβ€” the physiotherapist. I’m here to help you move and feel a bit better.”

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14
Q

Describe a time you made a mistake and how you handled it.

A

Accidentally documented under the wrong patient’s notes.
⚠️ Notified supervisor immediately.
πŸ“‹ Completed a datix + corrected records.
🧠 Reflected + double-checked all notes going forward.
βœ… Maintained patient safety + learned from error.
Key: Own the mistake, fix it, learn from it.

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15
Q

How do you manage working independently as a Band 5?

A

New to ward β†’ reviewed referrals and prioritised solo.
🧭 Identified red flags + rehab potential.
πŸ“ž Checked in with senior if unsure.
βœ… Grew confidence and worked safely.
Key: Know your limits, seek help when needed.

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16
Q

Tell me about a time you educated a patient or staff member.

A

Taught a patient with COPD pacing techniques + breathing control.
🎯 Used simple language + visual aids.
πŸ§ͺ Practised together in the corridor.
βœ… Patient applied it during daily walks.
Key: Education = simple, practical, and person-focused.

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17
Q

What is the role of a Band 5 physiotherapist?

A

πŸ‘£ Assess, treat, and discharge patients safely.
🧠 Use clinical reasoning + evidence-based practice.
🀝 Work as part of MDT, communicate clearly.
πŸ“ˆ Reflect, learn, and develop professionally.
Key: Safe, effective, team-based care with ongoing growth.

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18
Q

How have you shown leadership as a student or Band 5?

A

Led a ward MDT update during discharge planning.
πŸ—£οΈ Summarised physio progress clearly.
🧭 Suggested therapy goals to support discharge.
βœ… Helped steer team decisions + showed initiative.
Key: Leadership isn’t seniority β€” it’s confidence, clarity, and initiative.

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19
Q

What would you do if you suspected abuse or neglect?

A

Elderly patient appeared fearful, bruising unexplained.
πŸ‘€ Documented concerns clearly + factually.
πŸ“ž Escalated to senior + safeguarding team.
βœ… Investigation triggered, patient supported.
Key: Spot the signs, don’t delay, follow policy.

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20
Q

Tell me about managing unrealistic patient expectations.

A

MSK patient expected full recovery in 1 week.
πŸ—£οΈ Explained normal healing timescales with empathy.
🎯 Reframed progress in stages with SMART goals.
βœ… Patient understood and stayed engaged.
Key: Be honest but encouraging β€” guide them with facts + hope.

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21
Q

Q: Describe a time you managed a complex patient.

A

Patient with stroke, heart failure + dementia.
🧠 Prioritised safety + short, achievable therapy.
🀝 Worked closely with OT, nurses, and SALT.
🏑 Planned gradual discharge with family input.
βœ… Patient made steady progress with consistent MDT input.
Key: Break complexity down into manageable goals with team support.

22
Q

ow do you keep your knowledge and skills up to date?

A

πŸ“š Read CSP updates, attended CPD courses (e.g., dementia, MECC).
πŸ‘₯ Reflected in peer discussions + supervision.
πŸ“ Logged learning in a portfolio.
βœ… Applied new knowledge to patient care.
Key: CPD is continuous β€” be proactive and reflective.

23
Q

What would you do if a patient refused physiotherapy?

A

Listened to their concerns + explored reasons (e.g., pain, fear).
πŸ—£οΈ Reassured, adjusted plan (shorter sessions, pain control).
πŸ” Reviewed progress + celebrated small wins.
βœ… Patient re-engaged gradually.
Key: Empathy + flexibility often re-open the door.

24
Q

How do you promote independence in your patients?

A

Post-hip fracture patient wanted help with transfers.
πŸ™Œ Encouraged use of mobility aid + problem-solving.
🎯 Practised ADLs like getting dressed.
βœ… Regained confidence + reduced care needs.
Key: Independence = confidence + function β€” guide, don’t over-help.

25
How do you contribute to safe discharge planning?
πŸ“ Assessed function, mobility, and home/social environment. πŸ—£οΈ Liaised with family, OT, nurses, and discharge team. Home first approach 🏑 Ensured equipment + community referrals arranged. CIAT, Sara steady βœ… Discharged safely with follow-up in place. Key: Discharge starts at admission β€” plan early, communicate clearly with pt and family
26
How do you manage red flags in assessment?
Back pain reported night pain + weight loss. 🚨 Recognised red flags β†’ stopped assessment. πŸ“ž Informed senior + medical team immediately. βœ… Urgent imaging ordered, serious pathology ruled out. Key: Know your red flags + escalate without delay.
27
Tell me about an ethical dilemma you’ve faced. 'Manage Risk'
The patient wanted to walk unaided despite fall risk. 🧠 Balanced autonomy with duty of care. πŸ—£οΈ Explained risks clearly, involved MDT + family. βœ… Compromised with supervised mobility + care plan. Key: Respect choice, but prioritise safety and legal responsibility.
28
Describe a time you had to adapt your treatment approach.
Stroke patient fatigued easily + got frustrated. πŸ”„ Switched to short, meaningful tasks (e.g., brushing teeth). 🎯 Used positive reinforcement + breaks. βœ… Engagement and outcomes improved. Key: Be flexible β€” fit therapy to the person, not the other way around.
29
How do you involve families in patient care?
Elderly patient anxious about returning home. πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Involved family in goal setting + home visit EV and POC πŸ“ž Kept communication open, answered concerns. βœ… Family supported patient’s rehab and confidence grew. Key: Families are part of the rehab team β€” keep them informed + involved
30
What role does physio play in preventing falls?
🧠 Identified risks: balance, strength, environment. 🦡 Targeted exercise + mobility aid advice. 🏑 Liaised with OT + falls team for home safety. βœ… Reduced fall risk + improved confidence. Key: Prevention = proactivity + MDT collaboration.
31
What do you consider when lone working in the community?
πŸ“ Checked visit details + location shared with team. πŸ“± Carried mobile, wore ID, stayed aware of environment. πŸ“ Documented visit thoroughly + debriefed if needed. βœ… Ensured safety while maintaining professional care. Key: Safety first β€” know and follow trust policy.
32
How do you adapt between ward and community settings?
πŸ₯ Ward: Fast-paced, discharge-focused. 🏑 Community: More holistic, in-home functional goals. πŸ”„ Adapted approach but kept core principles: safety, communication, goals. βœ… Delivered effective care in both environments. Key: Core skills stay the same β€” just adjust pace + priorities.
33
How do you support behaviour change in rehab?
Used MECC approach with sedentary patient. 🧠 Explored motivation + barriers to activity. 🎯 Set achievable, meaningful goals together. βœ… Patient began walking daily and felt better. Key: Small steps + patient-led goals = lasting change.
34
Can you give an example of learning from reflection?
Struggled to mobilise a confused patient β€” they became agitated. 🧠 Reflected using Gibbs cycle. Realised I didn’t prepare the environment or communicate calmly. πŸ“š Researched strategies for working with dementia patients. βœ… Next time, used short phrases + kept things quiet and structured β€” much smoother. Key: Reflection is a powerful tool to improve practice and patient experience.
35
Trust Values – C.A.R.E.
C – Collaborate 🀝 Worked with MDT for safe discharge. A – Aspire πŸš€ Completed CPD, improved dementia care. R – Respect πŸ™ Honoured patient’s request for female therapist. E – Empathy πŸ’¬ Reassured anxious patient afraid to mobilise.
36
questions to ask after the interview
"What opportunities are there for CPD and development within the Trust?"
37
What are the core values of North Tees and Hartlepool NHS Foundation Trust?
People First πŸ‘₯ Prioritise patient and staff well-being. Collaboration 🀝 Work together for the best outcomes. Innovation πŸ’‘ Embrace new ideas and technologies. Inclusivity 🌍 Ensure equal access and respect. Integrity βœ… Act with honesty and transparency.
38
What does effective teamwork look like?
Effective teamwork means clear communication, defined roles, mutual respect, and shared goalsβ€”all focused on delivering safe, patient-centered care.
39
How to show Empathy
Actively listens without judgment Acknowledges the patient’s pain or concerns Adapts communication to meet emotional and physical needs Encourages and supports patients through challenges Example: A physio reassures a frustrated patient struggling with post-surgery rehab, adjusting the pace of exercises while offering encouragement.
40
Tell me about the time you performed PCC?
Elderly care ward, Matron - urgent chest not on my ward. (deterioration) lunch time protected meal time (clinical reasoning) - read notes - checked news and parameters - A-E Ax - ACBT FET, Cough - yanker, positioning V/Q mismatch, lung volume my prompt intervention result improved RR, Sp02, under pressure, prevent deterioration, empathy, and liaised with nursing staff - saline Nebs - prevent deterioration, improve clinical outcomes, reduce LOS, building professional relations within the MDT,
41
What is clinical governance?
Clinical governance is an approach to maintaining and improving the quality, safety, and standards of patient care within a healthcare system or organization. North tees is accountable for continually improving their services and safeguarding high standards
42
Clinical governance covers …
Safeguarding Training and education Audits Quality improvement Information management Clinical effectiveness
43
What is empathy?
Active listening - allow pt to talk, express concerns, and validate their feelings Acknowledge their emotional state Reassure the pt that safety and well-being is our top priority
44
What is respect and how is it shown?
Pt and MDT are involved in shared decision making consent - gained or 'best interest' non-judgemental approach so that the pt feels that you're helping rather than judgeing
45
What is dignity? How is it shown?
Privacy - pt confidentiality - pt not going home to poor conditions value the individual with personalised care where their hobbies and interests are central to intervention
46
Tell me about a time you addressed a weakness?
Leadership, delegation and prioritisation. New band 5 attempts to take on too many roles, trying to see every pt, finishing late, leading to feeling burnout, > Reflected on my leadership skills in perceptor meeting with B6, sat in huddle and designed a prioritisation matrix - able to delegate more effectively to AP, STA and Escalate B6, facilitated d/c plans, home- first appraoch with in line to improve integrated Care NHS long term plan - led to National Perceptor Programme tp develop next generation
47
tell me about your weakness? and how you addressed it?
Managing a busy caseload: New band 5 initially struggled with managing a busy ward, finishing late and feeling exhausted. Liaising with the MDT, I was finding it difficult to prioritise pt's. On reflection, I had my perceptorship and discussed it, shadowed the band 6 and created a prioritisation matrix, SHOULD, MUST, COULD. I have developed my clinical leadership and improved my delegation skills - STA, AP, improve PCC and reduce burnout and increase staff retention
48
How do you stay current as a physio ?
CPD portfolio ESR up to date Clinical physio Always active seek CPD Shadow B6 Courses MIM, clinical educator program Regular reflection and clinical supervision
49
If you were told you were not meeting expectations in a clinical supervison what would you do?
Calmly and respectfully thank the B6 for the honest feedback. Set up a support plan clear goals and objectives Regular 1-2-1 chat ups to monitor Seek training or CPD shadow the B6
50
Gp referral to CIAT prevents hospital admission? Chest infection, reduced mobility, struggling to look after themselves
Background check - System one, PMH, Medications GP letters Initial Ax: A-E assessment, Obs and functional, Sepsis Screen, NEWS Score - escalate? Cognition MCA1 Discuss PCC support planning, Equipment?, chair raisers, bed lever POC, or Admit Rehab bed? Empathy: validate feelings, validate, Respect decision making, collaborate with GP and Social worker to be proactive to prevent admission
51
Leadership as a Band 5 Physio
πŸ‘£ Lead by Example: Maintain high clinical standards, follow policies, and role model professionalism in behaviour and documentation. 🧠 Clinical Decision-Making: Triage referrals, prioritise patients, and justify treatment plans using evidence-based reasoning. 🀝 Delegation & Support: Appropriately delegate tasks to support staff or students with clear instructions and clinical reasoning. πŸ“’ Communication & Advocacy: Speak up for patient needs (e.g., escalate delays in discharge planning, chase referrals or equipment). πŸ”„ Reflect & Improve: Use feedback and reflection to improve your own practice and influence team improvement discussions. πŸ‘₯ Influence Culture: Stay positive, proactive, and respectful β€” it encourages the same in others. βœ… Leadership isn’t about seniority β€” it’s about action, integrity, and responsibility.