Interview Questions Flashcards
(40 cards)
Why do you want to be a Police Officer
I want to help people and I believe it would be a fun and rewarding career.
Why do you want to join the SPS?
I like how it is a new department with tons of room for growth. SPS seems to have great communication with their staff and takes their input in. An example would be the shift hours.
I have lived in the lower mainland all my life. I plan to live in Langley/Abbotsford area.
What do you know about our community and the challenges it faces?
What makes you a good fit for Surrey specifically?
What values do you think are important in a police officer?
Integrity, Honesty, Kindness, Empathy confidence.
Describe your understanding of the Surrey Police Services mission and core values
How do you stay informed about current issues in policing?
Stay updated with SPS social media as well as other neighbouring departments
What steps have you taken to prepare for this role?
Exercising physically and speaking with my doctor to have a better upstanding of ways to take care of my mental health. Meditation, nature walks, spending more time with friends and family.
Brushing up on my knowledge of traffic laws & doing research of first hand police officers retelling and videos.
Tell me about a time you dealt with a difficult person. What was the outcome.
I had an employee that would always call in sick with every excuse under the sun. They were given many warnings before we decided to let that individual go. I took him aside separately outside and explained to him that unfortunately it would not work out.
They proceeded to enter the establishment three separate times in the span of 10 minutes asking to be re hired, I calmly and firmly told them that unfortunately their time at that establishment was over.
Describe a situation where you had to think on your feet.
Customers not getting the proper materials that were ordered, as assistant manager it was my choice to remedy these issues when the manager wasn’t around. I would call and re route my drivers, send another driver or myself.
In sales there are constant incidents where thinking on my feet is imperative.
Specifically, I had my factory tell me we no longer could manufacture seat lifts. The customer was already moved into their home so before calling them I found them a solution with a quicker lead time.
Give an example of a time you resolved a conflict in a team
At Avafina we had conflicts regularly between staff. I would talk to both parties separately and see if we could come to a conclusion. Other times we would have morning meetings and would always have time for input on any issues the staff had thought of.
During my Team Tube days, I accidentally sold something in USD without converting it into CAD. I relied on others with more experience and expertise for assistance and formulated a plan with minimal impact on ourselves and the customer
Have you ever been in a leadership role? How did you handle it
During my time at Avafina, I was very young and in my first real leadership role.
I recall a few times that I was stressed out. I made mistakes. But I learned from them. I learned how to better handle stressful solutions and learned that even if a few minutes spent formulating a plan is better than to rush into something
Describe a time when you had to deal with an ethical dilemma
During my time at Avafina, there was an employee that got COVID during the beginning of the pandemic. I had a meeting with everyone outside and advised them that they were to decide if they felt comfortable with working or if they would decide to go home. As their boss I was informed by management that it was the incorrect decision as it caused delays in order progression.
I felt I did the right thing even if management disagreed with the little knowledge we had at the time.
Share an example of how you managed a high stress situation
Tell me about a time you showed empathy in a difficult situation
I regularly deal with potential customers that are maimed, paralyzed or disabled. Often it’s the case that the elderly people that need these products are unable to afford it. Sometimes these older people just need someone to vent to. I’ve taken time out of my day even though other salesmen would’ve already brushed them off.
Describe a time you had to follow a directive you didn’t fully agree with.
What would you do if your partner used excessive force?
I would physically stop them from continuing and tell them to take a minute away from the situation. I would report the incident to a superior.
How would you handle a situation where a citizen is verbally abusive but not breaking the law
Smile and wave!
You’re the first on the scene of a serious accident. What steps would you take
Describe to dispatch what I see initially.
Start fire and EMTs. Bring out my first aid kit and see if anyone is seriously injured that need immediate attention.
How would you respond to a mental health crisis call
What would you do tbs superior officer gave you an order you believed was unethical?
You arrive at a domestic dispute where both parties are aggressive what would you do
Separate both parties, in cuffs if needed.
Get both sides of the story. Possibly arrest both if they both have DV signs on their persons
You see a fellow officer being overly aggressive during an arrest. How do you respond
Stop them. Take over the situation, inform supervisor.
How do you demonstrate integrity in your daily life?
I try to be honest in all aspects of life. For example, I’ve lost many sales because I refuse to lie and I advise what’s best for the potential customer even if hurts me.
