Intro Flashcards

1
Q

Name, term, design, symbol, or any
other feature that identifies one seller’s
goods & services as distinct from
those other sellers

A

BRAND

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2
Q

is a result
— a person’s gut feeling about a
product, service, or company

A

BRAND

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3
Q

is your reputation
— It’s in their heads & hearts

A

BRAND

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4
Q

is not what
you say it is. It is
what they say it is.

A

BRAND

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5
Q

Represents full personality of the company

A

BRAND

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6
Q

Importance of branding

A
  • Bring pride to employee
  • Create a reputable, highly-regarded workplace
  • Strong branding brings in strong employees
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7
Q

Brand gives business what?

A

Identity

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8
Q

Brand gives the customers what?

A

Relatability and connection

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9
Q

Brand comes from

A

brandr

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10
Q

brandr is from an old

A

norse word

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11
Q

norse means to

A

burn

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12
Q

slaves were marked out for ownership by

A

iron rods

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13
Q

use of hand lettered bills, town criers, signs, and symbols to attract customers

A

1200

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14
Q

First paper ads in England (1704) and baston newsletter in US. Fist copyright laws passed in England in 1700’s

A

1625

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15
Q

“packed goods” packaging and brand names were launched

A

1865

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16
Q

first multi-million dollars ad campaign. changing perceptions of marketing and branding

A

1899

17
Q

culture of need to desire

A

1920

18
Q

brand faces/ characters. brands started using characters as faces of their brands

A

1950

19
Q

mass media rules. big appeal of TV and mass media

A

1984

20
Q

to identify products and property

A

3000-1000 BC

21
Q

to convey quality and earn trust. build familiarity and allows companies to own logos and names

A

1800s-1950s

22
Q

to differentiate products and earn loyalty. uses emotional messaging to brand products and win customers

A

1950s-1960s

23
Q

to give the company a personality. begin to market their brands more than their products

A

1970s- 1990

24
Q

make more emotional connections

A

2017

25
Q

Branding challenges

A
  • Adapting technology &
    new media opportunities
  • Cross-cultural influences
  • Shifts in consumer behavior
26
Q

Brands need to
pivot and adapt:
what is current and
available today
—bring products
and services closer
to consumers

A

Adapting technology &
new media opportunities

27
Q

Online
shopping:
new
marketplace that
brands need to
navigate

A

Adapting technology &
new media opportunities

28
Q

Traditional
advertising replaced
by social media:
demands brands to
interact and engage
directly with
customers

A

Adapting technology &
new media opportunities

29
Q

Brands need to
innovate and
experiment
with technology
to remain relevant
and still keep
close relationship
with customers

A

Adapting technology &
new media opportunities

30
Q

Internet
connected
people across
different cultures
and countries

A

Cross-cultural influences

31
Q

Trends are now
universal:
Beyond
geographical
borders

A

Cross-cultural influences

32
Q

Homegrown &
local brands:
entering
international
markets

A

Cross-cultural influences

33
Q

Increasing
global
consumption
& demand

A

Cross-cultural influences

34
Q

Consumers are
more discerning
& informed:
more “woke”

A

Shifts in consumer
behavior

35
Q

Want brands that
are sincere,
have values,
represent
positive beliefs

A

Shifts in consumer
behavior

36
Q

Sustainability &
environmental
responsibility:
important factors
for consumers

A

Shifts in consumer
behavior

37
Q

Active support
to communities
& issues like LGBT
equality, racism

A

Shifts in consumer
behavior