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Intro To Business 4 Flashcards

1
Q

Define Management

A

Achieving the goals of an organization through planning, organizing, leading, and controlling organizational resources including people, money, and time

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2
Q

What is meant by planning?

A

Where to go and how to get there

Determining organizational goals and action plans for how to achieve those set goals

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3
Q

What is the definition of organization?

A

Determining structure for both individuals jobs and overall organization

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4
Q

What is the definition of leading?

A

Directing and motivating people to achieve organizational goals

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5
Q

Define controlling

A

Monitoring performance and making adjustments as needed

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6
Q

What are the 4 basic functions of management?

A

Planning
Organizing
Leading
Controlling

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7
Q

Who is Abraham Maslow? What was his contribution to understanding human behavior?

A

Basic needs are shaped like a pyramid, from basic to more abstract, as each need is met a person is more motivated to attain the next need

They are (from bottom to top) Physiological, safety, social, esteem, self actualization

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8
Q

Who was psychologist Douglas McGregor and what was his contribution to understanding human behavior?

A

He was one of Maslow’s students and he introduced management theories X and Y

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9
Q

What is Theory X?

A

Dislike work, will try to avoid it at all costs, often need to be motivated with fear

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10
Q

What is Theory Y?

A

Work comes as natural as play or rest. Positive rewards can be motivating

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11
Q

What is job enrichment?

A

Creation of jobs with more meaningful content, under the assumption that challenging creative work will motivate employees

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12
Q

What is expectancy Theory?

A

Motivation theory concerns relationship among individual effort, performance and reward

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13
Q

What is equity Theory?

A

Perception of fairness directly affects worker motivation

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14
Q

What is strategic planning?

A

High level long term planning that establishes a vision for the company, defines long term objectives, and priorities, determines broad action steps and allocating resources

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15
Q

What is tactical planning?

A

More specific shorter term planning that applies strategic plans into specific functional areas

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16
Q

What is operational planning?

A

Very specific short term planning that applies tactical plans to daily, weekly, and monthly operations

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17
Q

What is contingency planning?

A

Planning for unexpected events usually involving a range of scenarios and assumptions behind the core plans

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18
Q

SWOT

A

Strength
Weakness
Opportunities
Threats

19
Q

What are the different leadership styles?

A

Autocratic-makes all decisions with out consulting followers
Democratic- share power with followers, still make decisions but take input
Free-rein- set objectives for followers, but followers choose how to accomplish

20
Q

What are the functions of Human Resource management

A

Maximizing effectiveness of work force by recruiting world class talent, promoting career development, and determining strategies to boost organizational effectiveness

21
Q

What is a companies mission?

A

Definition of an organizations Purpose values and core goals which provides frame work for all other plans

22
Q

What are line organizations?

A

Organizations with a clear simple chain of command from top to bottom

23
Q

What are line and staff organizations?

A

Organizations with line managers forming the primary chain of authority in the company and staff departments working alongside line departments

24
Q

What are matrix organizations?

A

Organizations with a flexible structure that brings together specialists from different areas of the company to work on individual projects on a temporary basis

25
What are line managers?
Managers who supervise the functions that contribute directly to profitability production and management
26
What are staff managers?
Managers who supervise the functions that provide advice and assistance to the line departments
27
What is top management?
Managers who set the overall direction of the firm, articulating a vision, establishing priorities, and allocating time money and other resources
28
What is middle management?
Managers who supervise lower level managers and report to a higher level manager.
29
What is fist line management?
Managers who directly supervise no management employees
30
What are technical skills?
Expertise in a specific functional area or department
31
What are human skills?
Ability to work affectively with and through other people in a range of different relationships
32
What are conceptual skills?
Ability to grasp a big picture view if the overall organization, the relations among its various parts and it's fit in the broader competitive environment
33
What are job specifications?
Specific job qualifications necessary to hold a particular position
34
What is a job description?
Explanation of the responsibilities for a specific positions
35
What is on-the-job- training?
Training approach that requires employees to simply begin their jobs- sometimes guided by more experienced employees as they go
36
What are apprenticeships?
Structured training programs in which each beginner serves as an assistant to a fully trained worker before gaining full credentials to work in the field
37
What is management development?
Programs to help current and potential executives develop the skills they need to move into leadership positions
38
What is the civil rights act of 1964?
Employers can discriminate in personnel decisions or privileges of employment
39
What is Title VII?
Employers can discriminate in personnel decisions or privileges of employment with more than 15 employees
40
Occupational safety and health act of 1970
Required safety equipment for employees and established maximum exposure limits to hazardous substances
41
What is the family medical leave act?
If some one in you family has a child or becomes seriously ill, firms are required to give you 12 weeks of unpaid leave
42
What is affirmative action?
Policies meant to increase employment and educational opportunities for minority groups, especially groups defined by race gender or ethnicity
43
What is job analysis?
Examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time
44
What is job orientation?
First step in training and development process designed to introduce employees to the company culture and provide key administrative information

Buis (7 decks)

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