Intro To Phlebotomy Flashcards
(29 cards)
What is phlebotomy?
Phlebotomy is the practice of drawing blood.
List 5 job skills that it’s important for a phlebotomist to have.
- Attention to detail
- Manual dexterity
- Communication skills
- Compassion and Empathy
- Organizational skills
Why is “attention to detail” and important job skill for a phlebotomist?
- Small mistakes can lead to misdiagnosis, incorrect treatment or contamination of specimens
Why is “manual dexterity” and important job skill for a phlebotomist?
Good hand eye coordination ensures minimal discomfort for patients and reduces the need for repeated blood draws
Why is “communication skills” an important job skill for a phlebotomist?
Clear communication helps reduce patient stress and improves cooperation
Why is “compassion and empathy ” and important job skill for a phlebotomist?
A compassionate approach helps build trust, eases patient anxiety and creates a more positive healthcare experience.
Why is “organizational skills” and important job skill for a phlebotomist?
Being organized helps maintain accurate records, prevents mixups, and ensures timely delivery of specimens to the lab.
What are the most important job duties of a phlebotomist?
1.Patient identification and specimen collection
- Sample transport and processing
- Specimen logging
- POCT
- Quality and safety compliance
- Professional communication
- Data entry and Recordkeeping
- Work Area Maintenance
- Confidentiality
What are other healthcare skills that a phlebotomist may have?
- Performing blood pressure
- Performing collections of nonblood specimens
What does a lab assistant do?
A laboratory assistant assists in performing routine laboratory testing in a clinical laboratory, reference laboratory, physician’s office or blood donor service.
What are other healthcare skills that a phlebotomist may have?
- Performing blood pressure
- Performing collections of nonblood specimens
What is an accessioner?
An accessioner performs a variety of tasks related to specimen preparation in the clinical or reference laboratory.
What are the characteristics that a phlebotomist must have?
- Dependability
- Honesty and Integrity
- Positive attitude
- Empathy and Compassion
- Professional detachment
- Professional appearance
- Interpersonal skills
- Telephone skills
What is meant by “dependability” as a desirable characteristic for a phlebotomist to have?
A phlebotomist must report to work on time and avoid all unnecessary absences or tardiness.
What is meant by “honesty and integrity ” as a desirable characteristic for a phlebotomist to have?
It is important for the safety of patients to be honest when errors are made as unreported errors can result in injury or death.
What is meant by “positive attitude ” as a desirable characteristic for a phlebotomist to have?
Having a positive attitude makes others around you more positive as well.
What is meant by “empathy and compassion” as a desirable characteristic for a phlebotomist to have?
Being sensitive to patients’ concerns and reassuring leads to them being less anxious.
What is meant by “professional detachment ” as a desirable characteristic for a phlebotomist to have?
Becoming emotionally involved with patients can lead to stress or burnout. Professional distance is necessary.
What is meant by “professional appearance” as a desirable characteristic for a phlebotomist to have?
First impressions are often lasting.
Conservative hair, clothing and makeup
Exposed piercings not in ear and strong perfume are a no.
What is meant by “interpersonal skills” as a desirable characteristic for a phlebotomist to have?
A phlebotomist must be able to communicate effectively with patients and coworkers.
Speaking slowly, clearly and in a courteous tone will help you gain the patient’s trust.
Nonverbal communication like eye contact, smiling and appearing confident, calm and relaxed.
What is meant by “Telephone skills” as a desirable characteristic for a phlebotomist to have?
A high level of professionalism when answering the phone is essential.
Write everything down
Speak slowly and clearly
Identify the department and yourself
Answer the phone promptly
What are the aspects of professional monitoring for the practice of modern phlebotomy?
- Program approval
- Phlebotomist certification
- Continuing medical education
