Introduction

Question 1

What is a computer?

Answer 1

Any device that preforms these functions is considered a computer: input, processing, storage, and output

Question 2

Workstation

Answer 2

Desktop computer/PC

Question 3

Servers

Answer 3

Host services like file sharing or websites

Question 4

Laptops

Answer 4

Portable versions of workstations

Question 5

Tablets

Answer 5

Highly portable devices that feature a touchscreen as primary interface

Question 6

Smartphones

Answer 6

Smaller versions of tablets that also function as a phone

Question 7

Smart Devices

Answer 7

Include items like smart speakers or displays, which perform specific functions

Question 8

Internet of Things (IoT) devices

Answer 8

Devices that connect to a network but don’t fit neatly into the other categories

Question 9

Hardware

Answer 9

Physical parts of a computer

Question 10

Software

Answer 10

Programs and operating systems that instruct hardware on what to do

Question 11

Firmware

Answer 11

Software embedded in hardware components

Question 12

Material Safety Data Sheet (MSDS)

Answer 12

Provides details about ingredients, health, risks, precautions, and first aid measures

Question 13

What are the six steps of troubleshooting methodology?

Answer 13

Identify the problem, establish a theory of probable cause, test the theory to determine the cause, establish a plan of action to resolve the problem and implement the solution, verify full system functionality, and document the findings, actions, and outcomes

Question 14

Bits (b)

Answer 14

Refers to a binary digit; A single bit can store only one of two values: 1 or 0

Question 15

Nibble

Answer 15

Four bits that are combined together

Question 16

Bytes (B)

Answer 16

Contains eight bits

Question 17

Electrostatic Discharge (ESD)

Answer 17

Occurs when electrons transfer from a statically charged body to an uncharged component, potentially damaging it