Introduction to Engineering Management Flashcards

(100 cards)

1
Q

The career in which the knowledge gained from research, experience, and practice of mathematical and natural science is applied with judgment to establish ways of using economically, the materials and forces of nature for the benefit of humanity.

A

Engineering

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2
Q

A set of activities (including planning and decision-making, organizing, leading, and controlling) focused at the resources of an organization (human, financial, physical, and information) in order to effectively achieve organizational objectives.

A

Management

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3
Q

It is a specialized form of management that is required to successfully lead engineering or technical personnel and projects.

A

Engineering Management

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4
Q

The term can be used to describe either functional management or project management.

A

Engineering Management

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5
Q

It refers to the activity combining “technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money.”

A

Engineering Management

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6
Q

those in positions of authority who make decisions to commit their resources of others towards the achievement of the objectives of an organization.

A

managers

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7
Q

It is someone whose primary responsibility is to carry out the management process.

A

manager

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8
Q

It is someone who plans and makes decisions, organizes, leads, and controls human, financial, physical, and information resources.

A

manager

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9
Q

__________ and ________ make conscious decisions to set and achieve objectives.

A

management, managers

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10
Q

____________ is a critical part of all management activities.

A

decision making

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11
Q

It is a group of two or more individuals that exists and works to achieve widely held goals that are clearly defined.

A

organization

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12
Q

It means using resources wisely and without unnecessary waste.

A

efficient

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13
Q

It means doing the right things successfully.

A

effective

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14
Q

Basic Elements of Management

A
  • objectives
  • financial, human, and material resources of management (The 5Ms of Management
  • People
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15
Q

are goals - target to school for states of being or places to be reach through plans and finally actions

A

objectives

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16
Q

are the targets for the achievement of which management tasks are driven

A

objectives

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17
Q

It is only possible by the setting of targets, and all management efforts should be geared towards achieving these goals.

A

effective management

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18
Q

________ constitute the purpose, the attainment of which is necessary for the business.

A

objectives

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19
Q

It is a pre-requisite for planning.

A

objectives

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20
Q

What are the 5Ms of management?

A

money, manpower, materials, machines, methods

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21
Q

The financial resource of an organization which is its base and foundation.

A

money

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22
Q

It is the most critical and all-purpose resource because it is used to acquire or hire other resources.

A

money

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23
Q

In organization, ______ is employed to generate more money in the form of profits or surplus.

A

money

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24
Q

A business firm or enterprise requires money in the form of _______ and _____.

A

fixed capital, working capital

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25
The human resource of an organization through which things are done or objectives are achieved.
manpower
26
It refers to the managerial and non-managerial personnel employed in an organization.
manpower
27
The resources used by individuals to do stuff and fulfill the organization's goals.
materials
28
It refers to physical raw materials and intermediate products (semi-finished goods) which, with the assistance of certain processes and technologies, are converted and/or assembled into finished products.
materials
29
Those resources that help facilities to perform all activities toward the achievement of the objectives.
machines
30
They are the equipment used to process the materials into finished or semi-finished products.
machines
31
Employment of modern machinery helps to reduce costs and to improve the quality of output. ______ has therefore become an important ingredient in the efficient management of organizations.
technology
32
It refers to the normal and prescribed ways of doing things various operations are performed according to certain systems and procedures.
methods
33
the managers and manpower
people
34
Father of Modern Management
Frederick Taylor
35
What book did Frederick Taylor issue in 1909?
The Principles of Scientific Management
36
Two management theorists who came up with the idea of filming workers to analyze their motions.
Frank and Lillian Gilbreth
37
Taylor's Four Principles of Scientific Management
- science not rule of thumb - harmony not discord - cooperation not individualism - development of every person to his or her greatest efficiency and prosperity
38
He was convinced that organizations based on rational authority, where authority was given to the most competent and qualified people.
Max Weber
39
Weber's type of rational organization
bureaucracy
40
Weber's Five Principles of Bureaucracy
- authority is power to hold people accountable for their actions - positions in the firm should be held based on performance, not social contacts - position duties are clearly identified so that people know what is expected of them - lines of authority should be clearly identified such that workers know who reports to who - rules, SOPs, and norms guide the firm's operations
41
He desired managers to be accountable for more than just increasing production. He condensed his ideas and experiences into a series of tasks and principles of management, which he published in the book General and Industrial Management in 1916. He thought that successful companies were bound to happy and empowered workers, and thus effective management.
Henri Fayol
42
Fayol's Five Duties of Management
foresight, organization, command, coordinate, control
43
create a plan of action for the future
foresight
44
provide resources to implement the plan
organization
45
select and lead the best workers through clear instructions and orders
command
46
make sure the diverse efforts fit together through clear communication
coordinate
47
verify whether things are going according to plan and make corrections where needed
control
48
book published by Henri Fayol in 1916
General and Industrial Management
49
Four Functions of Management
planning, organizing, leading, controlling
50
14 Principles of Management
- division of work - authority and responsibility - discipline - unity of command - unity of direction - subordination of individual interest to general interest - remuneration - the degree of centralization - scalar chain - order - equity - stability of tenure of personnel - initiative - esprit de corps
51
specialization helps the individual to build up expertise
division of work
52
power to issue orders; indicates the need for supervisors
authority
53
promotes consistent rules and regulations aimed at achieving good discipline and compliance among employees
discipline
54
implies that employees are only expected to be accountable to one immediate supervisor or supervisor
unity in command
55
individuals engaged in the same type of activities must have the same goals
unity in direction
56
management must see that the goals of the firms are always paramount
subordination of individual interest to general interest
57
both workers and management should have a fair wage and justifiable
renumeration
58
decision-making should be centralized
centralization
59
a hierarchy is necessary for unity of direction
scalar chain
60
material order and social order
order
61
treating employees fairly
equity
62
employees work better if job security and career progress are assured to them
stability of terms
63
help employees feel more engaged with an organization and improve their workplace satisfaction
initiative
64
management must foster the morale of its employees
Esprit de Corps
65
It is a system that offers a visual representation of what happens during a project.
Gantt Chart
66
An associate of Taylor; known for his two key contributions to classical management theory
Henry Gantt
67
What are Henry Gantt's two key contributions to classical management theory?
- Gantt Chart - Task and Bonus System
68
benefits of a Gantt chart on project management
- aids in the breakdown of tasks into specific elements - allows for the monitoring of projected timelines - identifies which tasks are dependent upon a prior task or element and which are independent and can be completed at any time
69
Mother of Modern Management
Mary Parker Follett
70
She believed that management was "the art of getting things done through people."
Mary Parker Follett
71
Follett's Principles of Coordination
- direct contact - early stages - reciprocal relationship - continuous process
72
Follett's Theory of Management
- integration - power with - group power
73
A temporary process, which has clearly defined start and end time, with a set of tasks and a budget, developed to accomplish a well-defined objective.
project
74
A temporary effect of sequential activities designed to accomplish a unique purpose; a temporary endeavor undertaken to create a unique product or service.
project
75
A group of inter-related activities constrained by time, cost, and scope, designed to deliver a unique purpose.
project
76
An undertaking that encompasses a set of task or activities having an identifiable starting point and well defined objectives.
project
77
Unique process consisting a set of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements, including constraints of time, cost, and resources.
project management
78
A temporary organization that is needed to produce a unique and predefined outcome or result at a pre-specified time using predetermined resources.
project management
79
A time and cost constrained operation to realize a set of defined deliverables up to quality standards and requirements.
project management
80
It is the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project.
project management
81
Project Management Characteristics
- coordinated and controlled activities - a temporary organization - a time and cast constrained operation - application of knowledge, skills, tools, and techniques
82
project characteristics
- temporary - unique
83
A ________ can help develop organizations to meet their strategic goals by standardizing processes, reducing risk, and avoiding duplication of efforts.
project management methodology
84
_______ must operate in a broader environment, project managers need to consider projects within this greater context.
development projects
85
Two Strong Factors that influences Projects
internal and external environment
86
The _________ includes conditions that the organization has established for the project work including: policies and procedures, compensations, benefits, standards, access and use of technology, norms, values, politics, and the general organizational culture.
internal environment
87
The __________ is made of the conditions that the project has little or no influence to change including: donor and government requirements, international or local regulations, local infrastructure, limited availability of skills or a competitive labor market.
external environment
88
Every project is dependent upon the _____, _____, and _____ and they determine how the work gets done.
processes, people, tools
89
The policies and procedures and the roles and responsibilities required in managing development projects; determines how the work needs to be accomplished.
process
90
The skills and capabilities of the people in charge of managing the project, and whether or not they follow the processes and procedures to ensure quality of the services provided by the organization.
people
91
The techniques and devices selected by the organization with the purpose to facilitate the management of the project.
tool
92
are the limits within which a project must operate
project constraints
93
Project Constraints
- scope - schedule - budget - quality
94
Project Management Cycle
- initiation - planning - implementation - monitoring - adapting - closure
95
stage where a project is approved and financed as an idea
initiation
96
development of detailed plans required to manage the implementation of the project
planning
97
taking all necessary actions to ensure the activities in the project plan are completed
implementation
98
measuring the progress of a project against its objectives
monitoring
99
learns and adapts the method, and approaches and determines what works best for the project
adapt
100
when the project has achieved the planned objectives and all deliverables have been completed
closing