Introduction to IT and ITES industry Flashcards

1
Q

ITes

A

Information Technology enabled services

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2
Q

Information technology

A

means creating, managing, storing and exchanging information.

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3
Q

Information is the result of

A

data processing

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4
Q

data

A

the facts or raw materials which are processed to get the information

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5
Q

Information

A

conclusion drawn from data.

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6
Q

Ites definition

A

IT that enables the business by improving the quality of service is- also called web-enabled services.It is also defined as the outsourcing of processes that can be enabled with IT and covers various areas.

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7
Q

GIS

A

Geographical information system.

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8
Q

Internet Service Provider

A

aims to provide B2B e-commerce solutions.

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9
Q

Offers by Ites

A

different services integrated in a single delivery mechanism to end users.

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10
Q

Services by IT

A

medical transcription, data processing and entry, customer relationship management, data warehousing, IT help desk services, enterprise resource Planning and telecommunication services.

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11
Q

BPO services

A

Business Outsourcing Services means performing business operations through an outside service provider.BPO comes under IT Services

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12
Q

Examples of BPO services

A

a. Financial and accounting services
b. taxation and insurance services
c. e-publishing and web promotions.
d. legal services and content writing
e. Multimedia and design services.
f. Document management services.
g. Software testing services
h. Health care services

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13
Q

IT BPM

A

Business Processing Management

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14
Q

Benefits of IT BPM

A

creating employement,raising income levels and promoting exports

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15
Q

Structure of IT BPM Services

A

a. Sector the organisation is serving
b. Type as well as range of offering the organisation provides
c. Geographical spread of operations
d. Revenues and size of operations

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16
Q

Multinational Companies

A

headquarters outside India but operate in multiple locations including India

17
Q

Indian Service Providers

A

most of these organisations have headquarters in India,but some are in international locations.

18
Q

Global In House Centres

A

GIC organisations cater to the needs of their parent company and does not serve external clients.

19
Q

IT in libraries

A

each book has a barcode asssigned to it. Magnetic strip is also attached and can be deactivated before borrowal.

20
Q

ICT in classrooms

A

videos on experiments, smartboard presentation, gathering information from the internet, creation of images and videos,desktop publishing of magazines and letters.

21
Q

WBT

A

Web-based training

22
Q

LMS

A

Learning Management System

23
Q

E-commerce

A

business transactions that happen through internet

24
Q

Personal identification Number in credit cards is stored in

A

a metallic strip

25
Q

CAD

A

Computer Aided Design

26
Q

CAM

A

Computer Aided Manufacturing

27
Q

e-RD

A

Recurring deposits

28
Q

Computerised Axial Tomography Machine (CAT)

A

used to view 3d images of body parts

29
Q

MRI

A

Magnetic Resonance Imaging Machine. Used to view digital impression of internal organs by using strong magnetic fields and radio waves.

30
Q

Cardiac screening Machine

A

displays the physiology of the heart and the movements inside the heart

31
Q

EEG

A

Electro-encephalography Machine,which is used to record the activity inside the brain by using small electrical probes attached to the head

32
Q

examples of IT in the govt and public service

A

Digital India , e-governance initiative.

33
Q

software used in digital communications

A

Network and communications software

34
Q

School Management System is a good example of

A

BPM

35
Q

Integrated Centric BPM

A

a fully integrated approach to building and promoting desktop and internet applications.

36
Q

Human Centric BPM

A

tasks and human skills in process, to create other automated functions to support these human actions.

37
Q

Document centric BPM

A

a process that is inclined toward document management.