Introduction to Management and Organizational System Flashcards

(44 cards)

1
Q

Attainment of organizational goals in an effective and efficient manner

A

MANAGEMENT

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2
Q

the one who is planning, organizing, leading, and controlling organizational resources

A

Chief Medical Technologist

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3
Q

means identifying goals for future organizational performance; deciding on the tasks and use of resources needed to attain them.

A

Planning

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4
Q

where the organization wants to be in the future and how to get there

A

Managerial Planning

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5
Q

assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization

A

Organizing

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6
Q

influence to motivate employees to achieve
organizational goals

A

Leading

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7
Q

creating a shared culture and values, communicating goals to employees throughout the organization, and infusing employees with the desire to perform at a high level.

A

Leading

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8
Q

Section head

A

Leading

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9
Q

monitoring employees’ activities, determining whether the organization is on target toward its goals, and making corrections as necessary

A

Controlling

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10
Q

System Theory

A

Ludwig von Bertalanffy

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11
Q

business is a system and is governed by the same laws and behaviors

A

System Theory (1901-1972)

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12
Q

tendency for a system to run down and die

A

Entropy

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13
Q

Working together, the parts can produce something greater than those same parts could produce on their own

A

Synergy

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14
Q

The whole (your business) is built on subsystems, which themselves are built on yet more subsystems

A

Subsystem

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15
Q

Relying on environment (supplier outside)

A

Open System

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16
Q

Miner and Engineer Henri Fayol (1841-1925)

A

Principles of Administrative Management

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17
Q

a top- down approach to examining a business

A

Principles of Administrative Management

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18
Q

Father of Administrative Management

A

Miner and Engineer Henri Fayol (1841-1925)

19
Q

Process Theory

A

Principle of Administrative Management

20
Q

Bureaucratic Management

21
Q

Provide own materials (rare)

22
Q

Sociological approach ; revolve around the importance of structuring your business in a hierarchical manner with clear rules and roles.

A

Bureaucratic Management

23
Q

Scientific Management

A

Frederick Taylor (1856-1915)

24
Q

Scientific Management known as

25
promotes standardization, specialization, assignment based on ability, and extensive training and supervision
Scientific Management
26
laboratory manager hire credible for the work
Scientific Management
27
attempts to find the optimal way to complete a given task, often at the expense of the employees’ humanity
Scientific Management
28
Theories X and Y
Douglas McGregor (1906-1964)
29
apathetic, authoritarian, micromanage
Theory X
30
employees are self motivated
Theory Y
31
Human Relations Theory
Elton Mayo (1880-1949)
32
states that employees are more motivated by social factors — like personal attention or being part of a group
Eiton Mayo of Human Relations Theory
33
idea that employees only have physical needs ; employees can satisfy these physical needs with money
Clinical Management
34
economics of organizing workers
Classical management theory
35
Contingency Management
Fred Fiedler (1950 and 1960)
36
motivational incentives ; directly related to the traits the leader displayed in any given situation
Contingency management
37
people are complex ; needs vary over time, and they possess a range of talents and skills that the business can develop through on-the-job training and other programs
Modern Management
38
response to managerial efficiency, together experts from scientific disciplines to address staffing, materials, logistics, and systems issues
Quantitative Management
39
3 branches of Quantitative Management
1. Management Sciences 2. Operations Management 3. MIS or Management Information System
40
mathematical methods
Management Sciences
41
change of products
Operations Management
42
computers for storing records or data
Management Information System
43
Succession of subsystems dependent with each other
Organizations as Learning System
44
LABORATORY MANAGER MANAGER’S ROLES AND ATTRIBUTES:
1. coordinate effective and efficient manner 2. customers value 3. achieve high performance by using resources in effective and efficient manner