IO 2: Professionalism & Interviewing Techniques Flashcards
(18 cards)
What is the interview technique of attentive listening?
- Carefully listen to what pt communicating
- Connect to pt emotional state
- Encourage pt to expand: verbal & nonverbal communication cues
What is the interview technique of guided questioning?
- Giving graded questions
- ## Giving multiple choices
What is the interview technique of empathetic responses?
- Validate what they have said
- Empathize with them
What is the interview technique of Summarization?
- Recap what they have said
What is the interview technique of transitions?
What is the interview technique of partnering?
What is the interview technique of validation?
What is the interview technique of empowering the patient?
coming to a doctor can be intimidating and vulnerable
What is the interview technique of reassurance?
What are appropriate verbal and nonverbal communication?
- Attention
- Eye contact
- Eye level
- Personal space
What is the difference between stigmatizing and non-stigmatizing language?
- Not drug addict or abuser but one who uses injected substances
What are the stages of the transtheoretical model for behavior change?
- Precontemplation
- Contemplation
- Preparation
- Plan
- Action
- Maintenance
What is motivational interviewing?
- Empowering the patient to think through their options
- Empowering the patient to make decisions for their healthcare
What are the health promotion and counseling topics and tips important to support and encourage general good health?
What are techniques to support and facilitate a medical interview when a patient ahs a physical barrier?
- Vision: verbally introduce and narrate
- Hearing: only speak when clearly in view of the patient, use an interpreter
- Intelligence:
- Low literacy: do not confuse for low intelligence
- Limited language proficiency; interpreter
- Terminal illness: empathy
What are the techniques to elicit an open-ended CC and initial aspects of the HPI?
Using scripture, identify the communicable attribute of Jesus Christ:
What are the components of negligence/malpractice?
- Duty of care: do you have a duty to care for this patient?
- Causation: Is there a link between the provider’s negligence and the patient’s harm?
- Injury: Was there an actual harm caused to the patient?
- Damages: The award to the patient that takes into account economic and noneconomic loss
