ipt Flashcards
get a passing mark (93 cards)
System development cycle?
- understanding the problem
- planning
- designing
- implementing
- testing,evaluating,maintaining
What is a project plan?
-created in understanding the problem stage.
Summary of a project that specifies who,what,when and how. it lists in detail what is required for the successful completion of the project.
Communication skills and meaning?
Active listening= involves restating, reflecting and summarising the speakers major ideas and feelings.
Conflict resolution=solves arguments and disputes. it involves listening to the other persons views and looking at the conflict as a problem to be solved. Aim is to create a win-win situation
Negotiation skills=involves a discussion between 2 parties with a goal of reaching an agreement on issues.
Interview techniques= involve careful preperation, implementation and follow up
Team building=process of getting a group of people to work together.
Social and ethical issues,Equity,Changing nature of work,Ergonomics,Environmental factors
Ethics- set of beliefs we hold about what is right and wrong.
Equity-concerns equal rights for all.
Changing nature of work-deskilling and multiskilling
Ergonomics- relationship between people and their place of work. desk,chair,hardware,software.
Environmental factors-lighting,climate,and noise.
Methods of collecting data
surveys, interviews,observations and measurements.
what is a prototye?-understanding
- a working model of an information system.
- used to clarify how the existing system works or represent how the new system may work.
- clarify nature of problem
- reflect needs of participants
What is a requirements report?-understanding
- statement about the need of a new system.
- outlines aims and objectives.
- based on data collected from participants
Constraints -planning
- economical-costs associated with developing new system.
- technical-does the required information technology exist and what demands will be placed in new system.
- schedule-time frame
- organisational-determines if new system will fit into the organisation and meet goals and objectives.
feasibility report
- short report that analyses potential solutions and makes a recommendation. examines options, estimates costs, considers constraints and develops solution.
1. no change
2. new system
3. investigate other solutions
Designing
- transformation of the specifications into appropriate hardware,software and information process.
- test data is prepared
- specifications of hardware must be identified,bought and installed.
design tools-designing
- context
- data flow
- decision tree
- decision table
- data dictionary
- storyboards
data dictionary-designing
- comprehensive description of each field in the database
- includes=field name,data type, number of characters(field width), number of decimal places(if applicable) and a description of the purpose of the field.
context diagrams-designing
- used to represent entire information systems
- shown as a single process along with inputs and outputs (external entities) to the system.
- external entities are connected to the single process by data flow arrows.
data flow diagrams-designing
- represent information system as a number of processes that together form the single process of a context diagram.
- the input for the system.
- processes performed by the system
- output from the system
- storage
- data flow only shows movement of data not products
- they do not explain how processes work.
decision tree-designing
- diagrammatic way of representing all possible combinations and their resulting actions.
- represented with branches on a tree, each branch ends with a particular action.
decision table-designing
- represents all possible conditions and actions that will result.
- divided vertically into conditions and actions and horizontally unto rules that are based on combinations of conditions.
storyboards-designing
logical sequence of an animation video or website
- Hierarchical storyboard: This design uses a top โdown design and is useful for connecting the home page to all other pages.
- Linear storyboard: A simple sequential design that movers users through a predetermined path of web pages.
- Non-linear / Branch: Allows users to connect from the homepage to a series of linked pages which then further connect to a number of other pages.
- Hybrid / combination / composite storyboard: combines aspects of two or more common types of structures. For example, a predominately hierarchical structure could include a linear component.
method of conversion-implementation
direct-involves immediate change to new system
*best for small systems
phased-replacement in a series of stages/gradually
*each module is tested individually and staff develops confidence
parallel-old and new system working at the same time
*gets the participant and user used to the new system while also going back is errors occur.
pilot conversion-keen participants test the system first and may or may not be switched.
testing
- verify the quality of project
- test data must cover all possible combinations that may be encountered
evaluating
determines whether the system is working as expected or whether changes are needed.
maintaining
modification of the system by making minor improvements.
operations manual
- details procedures participants must follow when using new system.
- user friendly
- clear/concise
information system diagram
- users
- environment
- purpose
- information system
- information processes
- participants
- data/information
- information technology
information processes
collecting-the gathering of data to be used in the information system.
organizing-preparing the data to be used by other information processes.
analyzing-transforming the data into useful information.
storing and retrieving-movement of data to and from storage devices .
processing-updating,editing and altering of data
transmit and receive-exchange of data
displaying-output of information systems