IS 405 Midterm

Question 1

The process used in the creation of the earth is an example of …

Answer 1

d. All of the above

Question 2

During this semester, I am supposed to:

Answer 2

d. All of the above

Question 3

Which three processes are strategic in nature?

Answer 3

Strategy and enterprise architecture, project portfolio management, product/service management

Question 4

Which is not connected by an arrow with the customer?

Answer 4

development lifecycle

Question 5

Which two processes are implementation is nature?

Answer 5

project management and development lifecycle

Question 6

What happens on the arrow between operations and the customer?

Answer 6

A. Help desk support and information.

C. Customer feedback of product performance.

Question 7

Which two processes connected with a one-way arrow?

Answer 7

project management and product/service management

Question 8

What are the processes listed on the Business Processes Interface Map?

Answer 8

Strategy and Enterprise Architecture, Service Management, Project Portfolio Management, Project Management, Development Lifecycles, Operations and Customer Support

Question 9

which of the following is NOT one of the processes listed on the business interface map?

Answer 9

finance management

Question 10

How many development lifecycles can a good project management process support?

Answer 10

as many as there are

Question 11

Which process owns the solution, including the roadmap, performance, determination of requirements, and proposal of project to support it?

Answer 11

service/product management

Question 12

What is the service/product management process

Answer 12

a. Understand the industry, understand the customer, understand technology, propose solution, sponsor the solution development activity, monitor the performance of the solution

Question 13

What is the development lifecycle process?

Answer 13

d. investigate, design, build, test, validate, deploy

Question 14

Which is a project management process?

Answer 14

c. Understand the project context, plan the scope, create the resourced schedule, finalize the plan, execute the project, closeout the project

Question 15

What is the difference between project mgmt & product mgmt?

Answer 15

c. Product management guides product, project management is an implementation behavior

Question 16

What is an example of a strategy/enterprise architecture development process?

Answer 16

understand the strategy of the parent organization, develop a mission statement, determine the business culture of the organization, develop strategic objectives, outline the technology norms and standards

Question 17

What are the steps to establish the project context?

Answer 17

review the project documentation, create the planning team, establish the project governance framework

Question 18

Three areas of focus on BYU’s project management process map

Answer 18

Establish the project context, plan the project, execute the project

Question 19

What does the vertical box represent in the model?

Answer 19

do it before the next step

Question 20

What does the horizontal box represent in the model?

Answer 20

concurrent steps

Question 21

What of the three constraints do you define first?

Answer 21

scope

Question 22

Which of the constraints do you work with second?

Answer 22

schedule

Question 23

Which of the three constraints do you work with last?

Answer 23

resources

Question 24

What is the governance framework?

Answer 24

the rules and processes for planning and managing scope, schedule, resource, and communication

Question 25

What does the gold diamond represent on the process model?

Answer 25

portfolio managment

Question 26

What does the green diamond represent on the process model?

Answer 26

meet with the sponsor

Question 27

WBS stands for...

Answer 27

work breakdown structure

Question 28

first step in the WBS is...

Answer 28

identify the major components

Question 29

What is the purpose of the major components on the WBS?

Answer 29

group tasks into categories for tracking

Question 30

What are the five types of major components?

Answer 30

deliverables, phases, functions, geography, releases

Question 31

ps = lr + tde

Answer 31

preliminary schedule = logical relationships + task duration estimates, formula for building the schedule based on dependencies and estimates

Question 32

three types of logical relationships (that we use)

Answer 32

SS with lag, FS, FF with lag

Question 33

when talking about task relationships, what does lag mean?

Answer 33

time that predecessor ends to when successors starts

Question 34

Every time a task appears in a project, the project manager should...

Answer 34

code it to get it on the schedule, own it to give it an owner who is accountable, complete it (meaning give it a completion criteria to understand how it fits into the project)

Question 35

When meeting with the planning team, what is the first question asked?

Answer 35

Which functions are most affected by the outcome of this project?

Question 36

When meeting with the planning team, what is the second question asked?

Answer 36

Which functions most contribute to the success of this project?

Question 37

Which of the following is not a responsibility of the project manager?

Answer 37

e. all of the above are duties of a project manager

Question 38

Which is not the responsibility of the sponsor?

Answer 38

e. all of the above are responsibilities of the sponsor

Question 39

How many advocates (team members) should be on the planning team?

Answer 39

4-7

Question 40

What happens if you can't identify someone to advocate on behalf of one or more of the functions you identified?

Answer 40

work with the sponsor to identify the best candidate

Question 41

What is the tangible output that the planning team is formed?

Answer 41

team roster

Question 42

From the white paper from Vitalsmarts, which is not true?

Answer 42

solving problems inside the team is always best - that way the sponsor only hears the good news and doesn't have to worry about the problems

Question 43

What is AWOL sponsorship?

Answer 43

a sponsor that doesn't provide leadership, political clout, time, or energy to see the project through

Question 44

What is skirting?

Answer 44

people work around the priority-setting process

Question 45

What is a project chicken?

Answer 45

team leaders and members don't admit when there are problems with a project but instead wait for someone else to speak up

Question 46

team failures

Answer 46

team members are unwilling or unable to support the project?

Question 47

fact-free planning

Answer 47

project is set up to fail when deadlines or resource limits are set with no consideration for reality

Question 48

calendar estimate

Answer 48

how many days with weekends and holidays to complete an estimate

Question 49

effort estimate

Answer 49

how many hours to actually complete the task

Question 50

duration estimate

Answer 50

how many business days it will take to complete the task

Question 51

POS estimate

Answer 51

estimate of how long it will take based on the expectation of the sponsor and customer

Question 52

Which of the following is not a silver bullet of task estimates?

Answer 52

d. always add a pad

Question 53

Which of the following are parts of the productivity factor a project team member?

Answer 53

e. All of the above

Question 54

Which of the following are not an estimate of time?

Answer 54

skill

Question 55

What is not an element of deMarco's rule?

Answer 55

b. What is the percent chance the task will be completed at all?

Question 56

What is the time estimate that is included in the original Project Objective Statement?

Answer 56

sponsor's duration estimate

Question 57

ictus and choral conducting are vital concepts in music, but can be applied in project management. What applies?

Answer 57

all of the above

Question 58

The field is white ____ to harvest.

Answer 58

already

Question 59

Prayers about projects are appropriate and answered

Answer 59

true