ISO Quiz Deck Flashcards
(21 cards)
When and where was ISO founded?
Switzerland (1947)
Which edition of ISO are we currently using?
ISO 17025:2017
This is the process used to show that a product, service, or system meets specified requirements.
What is a conformity assessment?
The determination of one or more of an object’s or product’s characteristics and is usually performed by a laboratory.
What is testing?
This establishes a relation between the quantity values with measurement uncertainties, provided by measurement standards, and an obtained measurement result.
What is calibration?
The regular checking of a product to ensure it meets specified criteria.
What is inspection?
What is the difference between ISO/IEC 17025:2017 and ISO 9001:2015?
17025:2017 involves accreditation while 9001:2015 involves certification.
What is the most basic difference between certification and accreditation?
Certification goes to individuals while accreditation goes to organizations
A set of interrelated or interacting elements to establish policies and objectives, and processes to achieve those objectives.
What is a management system?
How does ISO 9000:2015 define quality?
The degree to which a set of inherent characteristics of an object fulfills requirements
A set of interrelated or interacting activities that use inputs to deliver an intended result.
What is a process?
The result of a process.
What is a product?
What is the purpose of Deming’s Wheel of Continual Improvement?
To figure out how to fix something when a product isn’t ideal and the process is flawed
What does the Japanese word “kaizen” mean?
Change, good
On Deming’s Wheel of Continual Improvement, what are the 3 facets of improvement?
1) Technical
2) Administrative
3) Quality
For Deming’s Wheel of Continual Improvement, what are the 4 steps of improvement (HINT: Phat Doonies Can [get] Ate)?
1) Plan
2) Do
3) Check
4) Act
What happens when an organization fails to resolve nonconformities?
Sanctions
What are the 3 types of sanctions (HINT: Sweet Red Wagons)?
1) Suspension
2) Reduction
3) Withdrawal
A systematic, independent, documented process for obtaining evidence and evaluating it objectively to determine the extent to which criteria are fulfilled.
What is an audit?
The process used to demonstrate that a product, service, or system meets specific requirements.
What is an assessment?
What are the 3 purposes of accreditation?
1) Provide formal recognition of technical competence
2) Inform public of met standards
3) Global recognition of uniformity and consistency
