IT Flashcards

learn (128 cards)

1
Q

What does an Information System do?

Quiz 1

A

Collects, processes, stores, analyzes and disseminates information for specific purpose

To provide accurate, timely and useful information

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2
Q

What does IS conceptualize?

Quiz 1

A

The bigger picture

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3
Q

What are the five parts of IS?
(5)

Quiz 1

A
  1. People
  2. Procedures
  3. Software
  4. Hardware
  5. Data
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4
Q

What is the formula for IS?
IS = ? +?

Quiz 1

A

IS = IT + Procedures & people that produce and utilize information

IS = Technology + People

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5
Q

What is information technology?

Quiz 1

A

Any computer-based tool that people use to work with information and support the information and information processing needs of an organization

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6
Q

What are the 3 parts of IT?
IT = ? + ? + ?

Quiz 1

A
  1. ) Hardware
  2. ) Software
  3. ) Data

IT = Hardware + Software + Data

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7
Q

What are the three steps to develop information?
(3)

Quiz 1

A
  1. Input the data
  2. Put all the data together
  3. Deliver report about data
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8
Q

What are the three processes of IS?
(3)

Quiz 1

A
  1. ) Input
  2. ) Process
  3. ) Output
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9
Q

How is information data organized?

Quiz 1

A

It is organized so that it has meaning and value to the recipient

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10
Q

What is knowledge data?

Quiz 1

A

Information that has been organized and processed to convey understanding, experience, accumulated learning and expertise

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11
Q

What is feedback?

Quiz 1

A

Output returned to appropriate members of organization to help evaluate or correct input stage

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12
Q

What are the levels of understanding?
(5)

Quiz 1

A
  1. Researching
  2. Absorbing
  3. Doing
  4. Interacting
  5. Reflecting
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13
Q

What are the levels of connectedness?
(4)

Quiz 1

A
  1. Gathering of parts
  2. Connection of parts
  3. Formation of a whole
  4. Joining of Wholes
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14
Q

Relationships between understanding and connectedness?
(4)

Quiz 1

A
  1. Data
  2. Information
  3. Knowledge
  4. Wisdom
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15
Q

Using IS effectively requires the understanding of the:
(3)

Quiz 1

A
  • Organization
  • Management
  • IT
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16
Q

How do IS and IT interact?

Quiz 1

A

IS is the bigger picture of IT

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17
Q

What does MIS stand for?

Quiz 1

A

Management Information System

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18
Q

What is an MIS?
(5)

Quiz 1

A

Information system which collects (1), processes (2), stores (3), analyzes (4), disseminates information for a specific purpose (5)

Study of people, technology and organizations

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19
Q

Define Digital Persona of Business?
(3)

Quiz 1

A
  1. How businesses, customers and suppliers interact in the digital era
  2. Often changes the landscape of how businesses processes are done
  3. Impacts marketing, branding, communication and relationship building
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20
Q

What is social media?

Quiz 1

A

a group of internet based applications that build on ideological and technological foundations of Web 2.0

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21
Q

Web 1.0
(4)

Quiz 1

A

∙ 1 way communication
∙ Read only
∙ Networking
∙ Multimedia

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22
Q

Web 2.0
(4)

Quiz 1

A

∙ 2 way communication
∙ Writeable
∙ Broadband
∙ Semantic

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23
Q

Web 3.0
(4)

Quiz 1

A

∙ Machine to machine
∙ Executable
∙ Semantic technologies
∙ Semantic

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24
Q

Requirements for user generated content:
(3)

Quiz 1

A

∙ Needs to be published
∙ Needs to show a certain amount of creative effort
∙ Needs to have been created outside a professional routines and practices

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25
Characteristics of Web 2.0 (8) Quiz 1
``` ・Continually updated services ・Consuming and remixing data ・Network effects through participation ・Ability to tap into the collective intelligence of users ・Data made in new or never-intended ways ・Relies on user-generated and user controlled data ・Lets anyone act as a website developer ・It's a work in progress ```
26
Specifications of Web 1.0 (7) Quiz 1
``` ・Static pages ・Author controlled content ・Computers ・Users view content ・Individual users ・Marketing goal influence ・Data from a single source ```
27
Specifications of Web 2.0 (7) Quiz 1
``` ・Dynamic pages ・User controlled content ・Computers, cell phones, TV, PDA, game systems, car dashboard ・Users created content ・User communities ・Marketing goal relationship ・Data from multiple sources (mashup) ```
28
Types of mashups (3) Quiz 1
・Business ・Customer ・Data
29
A Mashup Application allows for: Quiz 1
Different forms of applications to work together (Application Programming Interfaces – API)
30
Application Programming Interfaces (API) was intended to be: Quiz 1
Used as an interface by software components to communicate with each other
31
What does Rich Internet Applications (RIA) enable: Quiz 1
Other technologies to communicate together
32
A wiki is: (2) Quiz 1
・Dynamic | ・A collectively authored set of webpages
33
Purpose of Wiki: (2) Quiz 1
・Make communication easier | ・Manage knowledge of different people
34
Wiki Characteristics: (3) Quiz 1
・Web-based ・Interactive ・Collaboration
35
Things to remember about wiki: (3) Quiz 1
・They're collaboration tools, make sure you have well controlled and keep it updated ・They're intended to maintain a series of unique documents as their content evolves ・They have built-in version control
36
What is a Really Simple Syndication? Quiz 1
An RSS application is developed to serve a specific purpose for a specific company
37
Convergence of information and communication, what has social media led to? (3) Quiz 1
・More channels for communication ・Personal communication and media consumption ・Social media being used for many other purposes
38
Social Media is: (3) Quiz 1
・Create and share content ・Online communication channels ・Computer-mediated technologies
39
Social Media downfalls: (3) Quiz 1
・Create and share content or participate in social networking ・Online communication channels (community-based) ・Computer-mediated technologies (sharing of ideas and info)
40
Social Media has to have: (3) Quiz 1
・End-users (who are you targeting) ・Use cases (how are you going to target) ・Functionality (why are you going to target)
41
Implications of Social Media for business: (3) Quiz 1
・Engage with customers, prospects, partners and your networks ・Create opportunity by communicating ・Mange your reputation
42
How to adopt the social business aptitude: (4) Quiz 1
・Maximize the potential of social media by using across business functions ・Rather than using social media as an inside-out promotion medium, leverage ・Insights for product research, competitive analysis and prediction of customer needs ・Update corporate governance policies and guidelines
43
Components of a social media strategy: (3) Quiz 1
・Objectives ・Tactics ・Metrics
44
PDCA (Deming Cycle): (4) Quiz 1
Plan ・Creating a social media strategy Do ・Implementing tactics and campaigns aligned with the social media strategy Check ・Regular (daily, weekly, monthly, etc.) review of metrics created as part of the strategy to determine if business return on investment in social media has been achieved or not Act ・Fine tuning the social media strategy, tactic, plan for campaigns, and even potentially refining or changing metrics or how measurements are performed
45
Effective social media management depends on: (2) Quiz 1
・Data driven management | ・Metrics
46
Different Metrics for how effective social media management is: (4) Quiz 1
・Activity Metrics: Review ・Return on investment: sales and marketing, product development, HR ・Tactical Metrics ・Strategic Metrics
47
Social Media Strategy Components: (6) Quiz 1
``` ・Objectives ・Customers ・Sharing ・Who ・Brand Alignment ・Monitor ```
48
Key Factors to social Media (SOCIAL): (6) Quiz 1
``` ・Strategy ・Organization ・Criteria-Based Platform Selection ・Integration ・Awareness ・Leadership ```
49
Traditional Functions of the MIS department: (4) Quiz 1
・System development ・Computer operations ・Staffing, training, and developing ・Infrastructure, planning, development and control
50
New consultative functions of the MIS department: (4) Quiz 1
・Install and design ・System integration ・Innovative ideas ・Alliances with other business partners
51
MIS departments: (3) Quiz 1
・Information System department ・Information Technology department ・Information services department
52
The four Vs of Social Media: (4) Quiz 1
・Volume - lots of data, it is needed to make a good decision ・Variety - need data about different things ・Velocity - how updated the data is ・Veracity - accuracy of data
53
Def of Social Commerce (2) Quiz 1
・The activity of buying and selling, especially on a large scale ・Social dealings between people ・Social computing ・Electronic commerce ・Online marketplaces and communities ・Collaborate online
54
Social Media Strategy (2) Quiz 1
・Strategy needs to be formulated in terms of objectives, tactics and metrics ・Corporate governance issues such as policies and guideline need to be considered
55
About Excel (3) Quiz 2
・A spreadsheet program ・Allows you to put a collection of data into a spreadsheet which can turn into information ・A spreadsheet is a collection of data
56
Categories of spreadsheets: (4) Quiz 2
``` ・Data management features ・Automatic calculation functions ・Presentation tools ・Decision analysis function ***All excel functions fit into one of these categories*** ```
57
``` Excel is a... A worksheet is a... A workbook is a... A reference is... A range group of cells is... ``` Quiz 2
``` ・Excel is an application ・A worksheet is a spreadsheet ・A workbook is a collection ・A reference is what you call a cell ・A range group of cells is usually at least 2 ```
58
Formulas are used to... Quiz 2
Perform operations and arrive at a calculated result
59
Definition of a formula: Quiz 2
・An expression that returns a value through performed operations on literal values or referenced cell values ・Must begin with " = "
60
A function is... Quiz 2
A named operations that returns a value
61
Problem solving and modelling process (3) Quiz 2
・Formulation ・Solution ・Interpretation
62
When are sub totals used? Quiz 2
When you have a big list because it makes it easier to find what you are looking for
63
Def of Maximax: Quiz 2
Maximizes the best which will give you the most best
64
Def of Maximin: Quiz 2
Maximize the worst which will give you the best of the worst
65
What do Data Delivery Functions do? (3) Quiz 2
・Filter unique values ・Data validation and drop-down menus ・Lookup functions
66
Def of Logical Functions: Quiz 2
Are used to compare two values or statements ・Result of the functions is a logical value (true or false) Ex. AND, OR, NOT
67
Def of Conditional Functions: Quiz 2
Apply to anything that comes with a specific condition ・Result may be a specified value or a calculated value Ex. IF, COUNTIF, SUMIF, AVERAGEIF
68
The types of Lookup functions: (2) Quiz 2
・VLOOKUP: finds a specific value in the first column of a lookup table and returns the corresponding value in a specific table column ・HLOOKUP: same as VLOOKUP by horizontal
69
Def of SUMPRODUCT: Quiz 2
``` Calculates the sum of the products Ex. Price*Quantity 1*2 3*4 5*6 7*8 9*0 =100 ```
70
Modelling approach to problem solving (3) Quiz 2
・Benefits ・Phases ・Layers
71
Real World Problem Solving (4) Quiz 2
・Problem statement ・Assumptions and model structures ・Result and conclusions ・Solution
72
Model World Problem Solving (4) Quiz 2
・Assumptions and model structures ・Results and conclusions ・Solutions ・Problem statement
73
Def of Choose function: Quiz 2
Returns a value from a specified list of values on a specified position
74
Benefits of the modelling approach: (3) ETF Quiz 2
・Economy: Less costly to analyze decision problems using models ・Timeliness: Models often deliver needed info more quickly than their real-world counterparts ・Feasibility: Models can be used to do things that would be impossible
75
Components of business intelligence: (3) RAD! Quiz 2
RAD ・Reporting: Regular mass info disseminating in a standard format. Metrics and graphics typically represent a score card ・Analytics: Slicing and dicing with visual feedback and interactivity. Mainly for the middle management - for tactical decisions and to guide strategic decisions ・Dashboards: Quick distilled snapshots, highlighting the key indices from instant decision making. Typically include interactive features for end-users to customize the content or the lock and feel
76
Types of dashboards (3) Quiz 2
・Strategic ・Analytical ・Operational
77
What dashboard works best on Excel? Quiz 2
Excel is a practical and easy-to-use front-end tool for Strategic Dashboards
78
Terminology for charts (3) Quiz 2
・Data Points: Numeric value that describes a single item on a cart ・Data Series: Groups of related data points ・Category Labels: Describe a group of data points in a chart
79
Five steps in creating a chart (5) Quiz 2
・Specify the data series ・Select the range to chart ・Select the chart type ・Insert the chart and designate the chart location ・Choose chart option/add graphics in charts
80
What does conditional formatting offer? Quiz 2
An easy way to apply dynamic formatting to cells based on the values in those or other specified cells
81
What-if-analysis tools in excel: (3) Quiz 2
・Scenarios ・Goal Seek ・Data Tables
82
What-if-analysis is the study of... Quiz 2
What-if-analysis the study of how the uncertainty in the output of a model can be attributed to different sources of uncertainty in the model inputs
83
Target cell typically contain... Quiz 2
a formula that is directly or indirectly based on the adjustable cell and constraints
84
Adjustable cells are the cells... Quiz 2
Whose values are adjusted until the constrained are satisfied
85
A database is... Quiz 3
Data typically organized to model relevant aspects of reality in a way that supports processes requiring this information
86
Information in a database is organized so that it can be easily: (3) Quiz 3
・Assessed ・Managed ・Updates
87
Why does data management matter? (2) Quiz 3
・No enterprise can be effective without high quality data that is accessible when needed ・Data that’s incomplete or out of context cannot be trusted
88
What is the goal of Data Management Quiz 3
To provide the infrastructure and tools to transform raw data into usable information of high quality
89
Why is data management difficult and expensive: (4) Quiz 3
・Volume of data is increasing exponentially ・Data is scattered throughout the organization ・Data is created and used offline without going through quality control checks ・Data may be redundant and out-of-date, creating a huge maintenance problem
90
Transactional Data is... (2) Quiz 3
・All the data contained within a single business process or unit of work ・Primary purpose is to support daily operational tasks ・Generated and captured by operational systems Ex. Tickets, Receipts, packing slips
91
Analytical Data is... (2) Quiz 3
・All organizational info ・Primary purpose is to support the performance of higher-level analysis tasks Ex.Product stats, sales projections, trends
92
Def of Database Management System (DBMS) (2) Quiz 3
・Separates the logical and physical view of the data ・Physical View: How data is organized, specified and stores ・Logical View: How data appears to the end-user
93
Def of Data Definition Language (DDL) (2) Quiz 3
・Defines each data element | ・Used by programmers and database administrators in creating database
94
Def of Data Manipulation Language (DML) (3) Quiz 3
・Query and reporting capability in DBMS ・Used to manipulate Data (ex. Structured query language -SQL) ・Used to get data into and out of a database
95
Def of Metadata Quiz 3
・The structure descriptions of the stored field | ・Includes location, format, field name, data description etc.
96
Def of Business Rules Quiz 3
・Editing and processing rules as well as automatic procedures that must be processed for accurate data
97
Def of Data Dictionary Quiz 3
・Definitions of data elements and their characteristics | Ex. Input mask, validation rule, mandatory/optional inputs
98
Three basic operations used to develop useful sets of data: (3) Quiz 3
・Select: Creates a subset of data all records that meet stated criteria ・Join: Combines relational tables to provide user with more information than available in individual tables ・Project: Creates subset of columns in table, creating tables with only the information specified
99
Def of Master Data Quiz 3
Consistent and uniform set of identifiers and extended attributes that describe the core entities of the enterprise Ex.customer, product, employee, vendor, geographic location etc.
100
Advantages of Master Data management (4) Quiz 3
・Improves search effectiveness ・Increases accuracy ・Streamlines new product entry into the database management system ・Facilitates processing of transactions
101
Data Governance is... Quiz 3
・An approach to managing information across an entire organization ・A formal set of business processes and policies that are designed to ensure that data are handled in a certain, well-defines fashion ・The organization follows unambiguous rules for creating, collecting, handling, and protecting its information ・The objective is to make information available, transparent, and useful for the people who are authorized to access it, from the moment it enters an organization until it is outdated and deleted
102
Def of Entity Relationship Diagram (ERD) Quiz 3
Methodology for documenting databases illustrating relationships between database entities
103
Def of a Form Quiz 3
・Database object that you can use to enter, edit, or display data from a table or query ・Can be used to control access to data by limiting which fields or rows of data are displayed to users
104
Def of a Report Quiz 3
・Database object that is used to organize and display data pulled from tables and queries ・Commonly used as formatted hard copies of table or query data ・You can modify a report’s design but cannot add or edit data in a report
105
Def of a Query Quiz 3
・A set of instructions used for working with data | ・Creating a query is like asking the database a question
106
What is Database Normalization? Quiz 3
・The process of removing redundant data from your tables to improve storage efficiency, data integrity, and scalability ・No repetition of data ・Needs to be normalized because there’s blank spaces, you break it up into different tables (3)
107
Query steps (3) Quiz 3
・Select ・Join ・Project
108
Def of Structure Query Language (SQL) Quiz 3
・Most popular query language used for interacting with a database ・Allows people to perform complicated searched by using relatively simple statement or key words (ex. select, from, where) ・Data manipulation language used to add, change, delete and retrieve data in database
109
Def of Query by Example (QBE) Quiz 3
・User fills out a grid or template known as a form ・Drag and drop ・Best for a non-programmer (ex. you)
110
DBMS falls into two categories: (2) Quiz 3
Enterprise DBMS ・Large operational and analytical databases ・Thousands of users at a time, along with multiple database applications Personal/Desktop DBMS ・Smaller, simpler database applications ・Personal or smaller workgroup applications ・Fewer than 100 users
111
Data warehouses and data marts... Quiz 3
support business intelligence
112
Def of Data Warehouse Quiz 3
A copy of transaction data specifically structured for querying, analysis, reporting, and more rigorous data mining
113
Def of Data Mart Quiz 3
・Low-cost, scaled-down version of a data warehouse that is designed for the end-user needs in a strategic business unit or an individual department ・Contains a subset of data warehouse information ・Contains summarized or highly focused portion of data for a specified business unit or group of users ・Contains a snapshot of operational data for specific business contexts ・Creation of a data mart is predicated on a specific predefined need for a certain grouping and configuration of select data
114
Def of Data warehouse environment Quiz 3
・Internal and external sources can put data in the warehouse ・ETL: Extract, Transform, Load ・Extract: taking from elsewhere ・Transform: transform data ・Load: load the data
115
Characteristics of a data warehouse (6) Quiz 3
``` ・Organized by business dimension or subject ・Use online analytical processing ・Integrated ・Time variant ・Non-Volatile ・Multidimensional ```
116
A Form is a... Quiz 3
Database object that you can used to enter, edit, or display data from a table or query
117
A Report is a... Quiz 3
・Database object that is used to organize and display data pulled from tables and queries ・You can modify a report’s design, you cannot add or edit data in a report
118
ETL Quiz 3
Extract Transform Load
119
Transactional Data Quiz 3
Al of the data contained within a single business process or unit of work, and its primary purpose is to support performing daily operational tasks
120
Analytical Information Quiz 3
all organizational information, and its primary purpose is to support the performance of higher-level analysis tasks
121
Master Data Quiz 3
set on identifiers and extended attributes that describe the core entities of the enterprise such as customer, product, employee, vendor, geographic location, etc. ``` example: product sold vendor salesperson store part number purchase price date ```
122
Transaction Data
describes the business's activities or transactions ``` example: 52-inch LCD TV Samsung Kyle Smith Best Buy 1234 $1,500 March 20th, 2018 ```
123
Atomic Data
data in unit that cannot be subdivided
124
Binary Large Objects (BLOB)
digitized image and multimedia
125
Entity Relationship Diagram
key tool employed in the design of databases methodology for documenting databased and is used to illustrate relationships between entities
126
A Computer Model
mathematical relationships and logical assumptions implemented in a computer as an abstract representation of a real-world object or phenomenon spreadsheets provide the most convenient way for business people to build computer models
127
3 examples of data visulation features in excel that can be used to create dashboards
1. summarized highlighted text - calculated data and summary metrics - conditionally formatted data 2. icons - alerts - up/down - on/off 3. tables and charts - line charts - pie charts
128
field propertities in access that can be use to customize the way users see your table
- input mask - validation - format