ITEC 101 (SIR ROBBY)

Question 1

Emotional interaction is concerned with
what makes people feel happy, sad,
annoyed, anxious, frustrated,
motivated, delirious, and so on, and
then using this knowledge to inform the
design of different aspects of the user
experience

Answer 1

EMOTIONAL INTERACTION

Question 2

2 TYPES OF EMOTIONS

Answer 2

AUTOMATIC EMOTIONS / AFFECT
, CONCSIOUS EMOTIONS

Question 3

Happen rapidly, typically within a fraction of
a second and may dissipate just as quickly.

Answer 3

AUTOMATIC EMOTIONS / AFFECT

Question 4

Tend to be slow to develop and equally slow
to dissipate.

Answer 4

CONSCIOUS EMOTIONS /
REFLECTIVE / REFLECTION

Question 5

Understanding how emotions work provides a way of considering how to design
interfaces and apps that can trigger affect or reflection in the user

Answer 5

EMOTIONAL DESIGN MODEL

Question 6

The ________ focuses on the initial, instinctive reaction a user has to a
product or experience. Refers to making products look, feel and sound good.

Answer 6

VISCERAL DESIGN

Question 7

The __________ focuses on the usability and functionality of the product
or experience

Answer 7

BEHAVIORAL DESIGN

Question 8

The _________ focuses on the user
‘
s emotional response to the product or
experience after they have used it

Answer 8

REFELECTIVE DESIGN

Question 9

Expressive forms like emoticons, sound, icons, and
virtual agents have been used at the interface to

Answer 9

EXPRESSIVE INTERFAES

Question 10

In many situations, interfaces may inadvertently elicit negative
emotional responses, such as anger.

Answer 10

ANNOYING INTERFACE

Question 11

In many situations, interfaces may inadvertently elicit negative
emotional responses, such as anger.

Answer 11

Affective computing

Question 12

is a subfield of artificial intelligence that focuses on
developing technologies that can recognize, understand, and
respond to human emotions.

Answer 12

Emotional AI

Question 13

A diversity of techniques has been used at the interface level to draw
people’s attention to certain kinds of information in an attempt to
change what they do or think.

Answer 13

PERSUASIVE AND BHAVIORAL CHANGES

Question 14

They include enticing, cajoling, or nudging someone into doing
something through the use of persuasive technology

Answer 14

PERSUASIVE AND BHAVIORAL CHANGES

Question 15

is the attribution of human-like
qualities, characteristics, or behaviors to non-human
entities, such as animals, objects, or even abstract
concepts. This can include assigning emotions,
intentions, and consciousness to these entities as if
they were human.

Answer 15

Anthropomorphism

Question 16

is the attribution of animal-like
qualities, characteristics, or behaviors to humans or
non-animal entities, such as objects or abstract
concepts

Answer 16

Zoomorphism

Question 17

can help users to better
understand the functionality and purpose of
technology, as well as to communicate with it more
effectively

Answer 17

Anthropomorphism

Question 18

A central concern of interaction design
is to develop interactive products that
are usable

Answer 18

GOOD AND POOR DESIGN

Question 19

Designing interactive products to
support the way people communicate
and interact to their everyday and
working lives.

Answer 19

INTERACTION DESIGN

Question 20

Umbrella term for UI Design, Software
Design, Product Design, Web Design,
and UX Design

Answer 20

INTERACTION DESIGN

Question 21

refers to how a
product behaves and is used by people
in the real world

Answer 21

User Experience (UX)

Question 22

enabling the design team
to ask specific kinds of questions about
how the conceptual model will be
understood by the targeted users.

Answer 22

Orientation

Question 23

preventing the
design team from becoming narrowly
focused early on.

Answer 23

Open Mindedness

Question 24

Allowing the design
team to establish a set of common terms
that all can understand and agree upon,
reducing the chance of
misunderstandings and confusion
arising later.

Answer 24

Common Ground

Question 25

provides a working strategy and a framework of general concepts and their interrelations

Answer 25

The conceptual model

Question 26

are intended to provide familiar entities that enable people to readily understand the underlying conceptual model and know what to do at an interface.

Answer 26

Interface metaphors

Question 27

People use ______ as analogies as a source for understanding and explaining to others what they are doing, or trying to do, in terms familiar to them.

Answer 27

metaphors

Question 28

Where users issue instructions to a system. Typing in commands, selecting options, speaking aloud, gesturing, pressing buttons, or using combinations of function keys

Answer 28

INSTRUCTING

Question 29

Where users have a dialog system. Users can speak via an interface or type in questions to which the system replies via text or speech input.

Answer 29

CONVERSING

Question 30

Where users interact with objects in a virtual or physical space by manipulating them. Involves dragging, selecting, opening, closing and zooming actions on virtual objects, exploits user’s knowledge of how they move and manipulate in the physical world.

Answer 30

MANIPULATING

Question 31

Where users move through a virtual environment or a physical space. Virtual environments include 3D worlds, and augmented and virtual reality systems. Physical spaces that use sensors-based technologies include smart rooms and ambient environments.

Answer 31

EXPLORING

Question 32

To follow a paradigm means adopting a set of practices that a community has agreed upon.

Answer 32

PARADIGMS

Question 33

_____ of the future are another driving force that frames research and development in interaction design.

Answer 33

VISIONS

Question 34

Numerous theories have been imported into HCI, providing a means of analyzing and predicting the performance of users carrying out tasks for specific kinds of computer interfaces and systems.

Answer 34

THEORIES

Question 35

One of the main benefits of applying such theories in interaction is to help identify factors (cognitive, social, and affective) relevant to the design and evaluation if interactive products

Answer 35

THEORIES

Question 36

are typically abstracted from a theory coming from a contributing discipline that can be directly applied to interaction design

Answer 36

MODELS

Question 37

Numerous frameworks have been introduced in interaction design to help designers constrain and scope the user experience for which they are designing

Answer 37

FRAMEWORK

Question 38

comprises three interacting components: * The designer’s model- the model the designer has of how the system should work. * The system image – how the system actually works is portrayed to the user through the interface, manuals, help facilities, and so on. * The user’s model – how the user understands how the system works

Answer 38

The framework

Question 39

the model the designer has of how the system should work.

Answer 39

The designer’s model-

Question 40

how the system actually works is portrayed to the user through the interface, manuals, help facilities, and so on.

Answer 40

The system image

Question 41

how the user understands how the system works.

Answer 41

The user’s model

Question 42

enabling the design team to ask specific kinds of questions about how the conceptual model will be understood by the targeted users.

Answer 42

Instructing

Question 43

Based on the idea of a person having a conversation with a system, where the system acts as a dialog partner. It encompasses a two-way system. A main benefit of conversing is that it provides interaction with a system that is familiar to users. A problem is that certain kinds of tasks are transformed into cumbersome and one-sided interactions. This is especially true for automated voice-based systems that use auditory menus. Users have to listen, make a selection, and repeat before accomplishing their goal.

Answer 43

Conversing

Question 44

This form of interaction involves manipulating objects. Human actions can be imitated using physical controllers. Direct manipulation proposes that digital objects be designed at the interface so they can be interacted with in ways that are analogous to how physical objects in the physical worlds are manipulated

Answer 44

Manipulating

Question 45

means adopting a set of practices that a community has agreed upon.

Answer 45

Paradigms

Question 46

of the future are another driving force that frame research and development in interaction design

Answer 46

Visions