Job Design

Question 1

It is the process of structuring work and designating the specific activities at individual or group levels.

Answer 1

Job Design

Question 2

is the process of determining and recording all the pertinent information about a specific job, including the tasks involved, the knowledge and skill set required to perform the job, the responsibilities attached to the job and the abilities required to perform the job successfully.

Answer 2

Job analysis

Question 3

Major components of Job Desisgn

Answer 3

Job content / scope
Job depth
Psychological components

Question 4

Includes various tasks to be performed by the job holder, the responsibilities attached and the relationship with other jobs

Answer 4

Job Scope

Question 5

It is the autonomy or the authority that the job holder enjoys in planning and organizing the work.

Answer 5

Job Depth

Question 6

Hawthorne Effect” Theory – The more attention employee gets, the more productive he will become

Answer 6

Psychological Components

Question 7

Engineering Approach

Answer 7

The key elements of the approach is “task idea”
Use of over specification
Demerits of over specialization

Question 8

Human relations approach

Answer 8

Over specialized jobs were redesigned to become more satisfying and rewarding to employee
Factors that affect job satisfaction – the the Hygiene Factors and Motivation

Question 9

Job Characteristics approach

Answer 9

The theory states that employee works hard when they are rewarded for their hard work. Identifies specific job characteristics that affect productivity, motivation and satisfaction.

Question 10

Socio Technical Approach

Answer 10

Both technical and social environment are emphasized:
A little challenging and demanding
Variety and novelty
Social support and recognition
Desirable future
Decision-making authority
Correlation with social lives

Question 11

Job Description

Answer 11

A summary of the functions, duties and responsibilities of a given job.

Question 12

Job Simplification

Methods of JDesign

Answer 12

In the job simplification technique, the job is simplified or specialized. A given job is divided into small sub-parts and each part is assigned to one individual employee

Question 13

Job Rotation

Methods of JDesign

Answer 13

Job rotation enhances employee motivation by periodically assigning the employee to alternative jobs.

Question 14

Job Enrichment

Methods of JDesign

Answer 14

The process of redesigning the job so as to increase both their scope and their depth.
The job holder has authority to plan, organize and control his job

Question 15

Job Empowerment

Methods of JDesign

Answer 15

job design method can improve employee job motivation by increasing autonomy and task accomplishment at work.

Question 16

Self Directed Teams

Answer 16

Group of empowered individuals working to reach a common goal

Question 17

Ergonomics

Answer 17

is the study of the interface between man and machine

Question 18

A chart that displays how jobs are linked or related to each other. Shows the flow of activities and work necessary to produce a desired product service

Answer 18

Process Chart

Question 19

A chart that presents the relationship among departments and units of the firm.

Answer 19

Organizational Chart

Question 20

Methods of Job analysis

Answer 20

Interview, Questionnaire, Observation

Question 21

Steps in developing Job Description

Answer 21

Conduct Job Analysis
Identify position title and reporting
Relationship based on Organization Chart
Define Job Objectives
List down duties and responsibilities
List down minimum qualifications for the job
Secure approval of supervisor and manager

Question 22

Is the formal process by which the relative worth of various jobs in the organization is determined for pay purpose.

Answer 22

Job Evaluation

Question 23

involves combining various activities at the same level in the organization and adding them to the existing job

Answer 23

Job enlargement

Question 24

Two basic principles of equity

Answer 24

equal pay for work of equal value. pay differentiation should be according to relative importance of job

Question 25

Categories of Job Evaluation

Answer 25

Non- Quanititave, Quantitative

Question 26

Quanititative

Categories of Job evaluation

Answer 26

Wherein the job is broken down into its characters and evaluated by the use of factors in a standard rating previously set-up

Question 27

Non-Quantitative

Categories of Job evaluation

Answer 27

Wherein the job as a whole is compared to other jobs in terms of its elements or component parts

Question 28

Quantitative JE

Answer 28

Factor comparison, Point rating system, Hay guide chart-profiling

Question 29

Non-quantitative JE

Answer 29

Ranking method, Job classification