job roles Flashcards

(17 cards)

1
Q

Who is in charge of the kitchen

A

Head chef

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2
Q

Who is second in charge of the kitchen

A

Sous Chef

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3
Q

What does the back of house mean

A

The staff that normal go unseen i.e. the cleaners, kitchen brigade, maintenance team, security and house keeping

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4
Q

Name 2 of types of food poisoning

A

Campylobacter, Salmonella, E Coli, Listeria,

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5
Q

What are visible symptoms of food poisoning?

A

Vomiting, Diarrhoea, Pale or sweating skin, Chills

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6
Q

What are non visible symptoms of food poisoning?

A

Feeling sick, stomach ache, nausea, headache

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7
Q

What does a full time contract mean?

A

An employee who works 5 days a week and legally works up to 48hrs a week

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8
Q

What are the benefits of working full time?

A

Holiday and sickness pay, working pension, Maternity/Paternity etc and paid salary each month

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9
Q

State 3 personal attributes that an employer would look for in an employee?

A

Self-motivation, team player, initiative, Honesty, Patience

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10
Q

What is a contract?

A

A legal agreement between the employer and employee that sets out what the job involves

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11
Q

Name two qualifications that a Head Chef would need?

A

English, Maths or Hospitality and Catering

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12
Q

Explain 2 job roles that a receptionist would need to carry out?

A

Answering the phone, checking customers in and out, Making booking, Dealing with complaints, taking payments, communicating with other departments etc

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13
Q

What duties would waiting staff carry out in a restaurant?

A

Taking customers food and drink orders, cleaning the tables, setting the tables, dealing with complaints, communication with the kitchen brigade.

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14
Q

What is a kitchen porter?

A

A kitchen porter cleans up after the chef and may do some very basic preparation for them

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15
Q

What is an apprentice?

A

A member of the kitchen brigade, who will train them ‘on the job’ helping them gain knowledge and experience of the role.

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16
Q

How can a head chef ensure that their kitchen is environmentally friendly?

A

Food that is left over can be used to make another dish, recycle jars and containers, use washable cloths rather than disposable ones, use low-energy light bulbs, turn off lights when not in use or have automatic sensors for lights. avoiding waste, recycle or reuse as much as possible

17
Q

What overheads are restaurants, Kitchens and hotels faced with?

A

Utilities, wage costs/salary, government taxes, rewards and bonus,, sickness pay, maternity/paternity, pension funds